cocopop3011

Where would you like them to indicate this? I can pass on your suggestion

Surely, the bonus buy amount would show in this screenshot rather than 0,20? I am not familiar with bonus buy because it is banned in my country so I have never been able to use it. So please, correct me if I am wrong here?

We will pick up when PP gets back to me ⠀ We don't need to go around in circles regarding the bonus buy It will all be revealed once we have confirmation from PP.

But your bet shows 2 EUR at the bottom?

But your game log reflects the multiplier for the bonus buy? What was the total win here to have such a small multiplier?

Please stop panicking about the bonus buy! This is why we ask for game logs and why the screenshot has not been confirmed yet. Whilst I don't believe it is a bonus buy, PP will confirm this to me once we have the Player ID. The Player ID will also confirm to me whether or not this win belongs to the player. If PP comes back and says it is a bonus buy, although I do not believe it is, then it will be disqualified.

We already know this one is not a bonus buy from the replay link. We need to make sure the win belongs to the player, as we do with all new members who are not able to provide a game log history. We have these measures in place to make sure people are not using other peoples screenshots because unfortunately we have had someone try to cheat in the past. And no, we need a Player ID in this instance, which is normal practise.

@Ultras34 we need your player ID please. Can you PM this to me. Guys, can you help him find this please, I’m not familiar with it for PP games but I know we needed it last time we needed a screenshot checked.

Not yet, once I have the final leaderboard we will have the list

Pragmtaic are currently verifying your screenshot me so don’t worry I’m sure everything will be fine, sorry it’s just a process we have to follow for all new members that’s all

Sorry for not clarifying guys completely forgot to say, I removed the rule for this contest since we are limited to one game I thought it would help you find more casinos to play in without the rule.

I just checked the review - so we already have 0-72 hours pending included and 3-5 days for cards and bank, I agree that we should remove fast withdrawals, so I will request this right now. You are also free to review and rate the casino yourself. More often or not when players rate a casino, they do take personal feelings into consideration, which isn't always something the casino has done, but maybe due to the fact they simply did not win. But we do take player reviews into consideration when scoring over time.

Yeah I think the mastercard is the issue but he says he already received one payment to it.

I might do our AG contest halloween themed for October and we can include these slots.

These are all Pragmatic Play right?

@Ultras34 I know you are having issues with live chat so please can you send me your casino username and I will try and verify this via pragmatic play for you. Please PM me your username and email

No, unfortunately, I'm not sorry. August invoices will need to go through the same approval process, so they won't be able to be paid that quickly.

He is saying this feature is not available at Vavada? I don't have an account here to check.

We are trying to help but we need more information. What has the casino said the issue is?

They have said that payments will be early next week, sorry for the delay.

That's really helpful thank you. Will the top win show because it was a few days ago now?

Yeah timezone is not an issue, and we can see casino name. Hopefully he can get live chat to confirm and if not I will make the decision.

He has just PMd me as no game logs are available at this casino, he is trying to get live chat confirmation so please just hold the leaderboard for now.

The contest ended 23:59 GMT as per the rules. I will check for any outstanding game logs later.

Hi and welcome to the forum, just to confirm we will need to see a game log and we also need to see which casino as it’s not available in the url bar there.