cocopop3011

@jan duchau our team has investigated and we have now blocked access to Tsars for Belgium players.

@jan duchau it looks like the casino did not send us the correct information We have investigated and updated the bonus with the correct wagering 40x b+d Maximum winnings is capped at 10x the bonus awarded. Thanks for letting us know.

I have made them aware you have submitted a new one. Let us know what happens please

I’m not sure what you mean?

Just sent it over, waiting for a reply

Woweeee!! It used to take us days to fill a few spaces, now we’re filling 6 in one day! You guys are on fire!

So this email is from today? I think you should take the advice given above and at least allow a couple of days for them to conclude the investigation. I mean 48 hours I would allow at least and re-contact them. Then let us know. You won't be able to open a complaint yet, we need to at least give the casino a chance to respond to this. When you registered did you select Netherlands for the country? I mean was it available in the registration for to openly select?

Hello and welcome to the forum. This is the first comment in the forum I have from you which I have just approved? Are you talking about reviews? If so then please note we have a massive backlog at the moment so chances are, your review is still in the queue for approval.

Nothing will be arranged until me @Jelena_PragmaticPlay chat about it, but thank you all for the suggestions.

Responded, thank you Blackjax

@jan duchau please ignore my request for the link I have it now. This is being investigated and I will get back to you with an outcome

@jan duchau please post the link to the Belgium commission site where you seen the list for illegal players in Tsars. Permission to post link.

I’ll have a chat with @Jelena_PragmaticPlay and see if we can come up with something.

Checking this one now, I’ll let you know when they reply

Okay, yep I can see form AG that this casino is restricted for players from the Netherlands. Did you already ask them for your deposits back? You will be able to open a complaint if they don’t cooperate with you, but first you’ll need to ask them to refund your despots and let us know what they say.

I don't see a 200% exclusive bonus on our page? Can you post the link please.

Hello and welcome to the forum. When you signed up were you able to select your country or did you use a VPN?

@Fiekie247 You may want to edit your post there

@jan duchau Please add this to the list of things I need to check tomorrow when the office is open and remind me of them all in ONE topic.

****Title change requested and approved****

@jan duchau I know there are a few things I need to check for you tomorrow, please can you list them below or in the topic you fee relevant, just incase I forget some. Thanks

Contest Dates - 7th May - 14th May 11:59 pm GMT IMPORTANT - This contest will end at 23:59 GMT. This means screenshots will not be accepted after this date, your screenshot must be within the contest dates and you must submit it within 48 hours of collecting the win. Concept - Highest Winning Multiplier The prize fund stands at 2000 EUR in cash, with 10 places on the leaderboard. Taking Part To take part in the contest, you can pick any Pragmatic Play slot at a casino of your choice, (the casino must be listed at AskGamblers) and there is no minimum bet! You can earn points based on your multiplier, and the minimum multiplier is 10x. Only your highest-winning multiplier counts during the entire tournament You must capture your win, including the casino name, time and date, and bet size. If your screenshot does not include this information you MUST submit your game log in the forum and any screenshots missing this information will not be accepted. ALL NEW MEMBERS - Your first entry must include a game log Screenshots MUST be your own. If I find out they are not it will result in disqualification from all AG Contests. We can no longer accept photos taken of a laptop or desktop device. Screenshots will only be accepted that have been taken from the device. Videos are no longer being accepted. It is your responsibility to screenshot your wins Admin also reserves the right to request a game log at any time, which will be on a case-by-case basis. Failure to provide one might mean your screenshot is disqualified. Admin reserves the right to refuse entry to any player who is not abiding by the forum rules When you post your screenshot you MUST tell me what casino you have collected the screenshot from if it is not clearly visible. Your multipliers will be converted to points and placed on the leaderboard. If you finish in the top 10 by the end of the contest, you win a prize! There is no limit to the number of screenshots you post each day. Your multiplier will be placed on the leaderboard and only your highest multiplier counts. Bonus buy bets are excluded. Only real money screenshots count. You can use bonus funds but screenshots cannot be in demo mode. Exclusive to AskGamblers members only. If you don’t have a forum account you must create one. The Prizes Your total points will be calculated (meaning your highest multiplier only through the entire contest) and the top 10 winners will receive the following prizes: 1st: 600 EUR 2nd: 350 EUR 3rd: 250 EUR 4th & 5th: 150 EUR 6th - 10th: 100 EUR Payments will be made within 14 business days from the date of your invoice, which I will post in the forum at the time, invoices are usually submitted at the end of every month Payments can be sent by Skrill or Bank transfer only Winners must provide me with an email of their choice and their country of residence and payment information You must claim your prize within seven days, or they will be void. FINAL LEADERBOARD 1st @Fiekie247 3120x 600 EUR 2nd @loceff13 1978.2x 350 EUR 3rd @Icy 1039x 250 EUR 4th @ales200614x 150 EUR 5th @Blackjax 609x 150 EUR 6th @Davespring 384.55x 100 EUR 7th @Potatohead 254.25x 100 EUR 8th @Flatzem 235x 100 EUR 9th @Afi4wins 197.8x 100 EUR 10th @BillGates 42x 100 EUR

It’ll be posted tonight you can check then

Wait and see when I post it tonight

So what did they say, can’t see their replies?