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Strange. Can you see if it will let you send it to me in a private message please.

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Topic locked - @bizzarrea Please do not delete content. Contact a member of the admin team if you wish for anything to be removed in the future.

So it will take you 120 weeks to get $7k? Which casino is it?

@viviennewilks - Mystery solved. I'm afraid BGO Casino has been termined at AskGamblers and I did not know that, I'm not even sure any of us did in here to be honest. Unfortunately, this means you cannot submit a complaint here. In that case I would advise you to proceed with their internal complaints procedure.

Then they should never have taken the money in the first place., it should have been refused at point of sale. I have messaged the team, please await my reply.

Umm, no that's not good the correct casino needs to be selected. I can see that BGO isn't in the list, how strange. Let me have a chat with the team tomorow and U'll get back to you.

Ummmm....is this for real? You don't have time to make sure that your winnings are paid?

That’s ridiculous!! In that case I would suggest opening a complaint here on the basis that they are refusing to refund a deposit when they knew full well when they took it that they were never going to pay out to you. Please use our complaints procedure and add as much information as you can, just like you have in this thread.

I'm not surprised, but at least you tried. These kind of situations never usually turn out well as I mentioned earlier in the thread. Completely agree with what has been said, they absolutely need to be refunding you the deposit. Reply and ask them for the return of your deposit to the Paypal account in question. Let us know if you have any further issues with this.

Oh Afi - I do hope the strange feelins disappear soon and you get back to your usual self. We're always here if you need a chat ad my PM or email is always open.

Guru will be proud when he returns, well done!

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I doubt very much the team would accept the complaint as it’s a breach of the terms and conditions.

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I would think this is the reason. I would suggest you email the casino and explain exactly what has happened. How old is your son?

Hi and welcome to the forum. Unfortunately, I dont come bearing good news. This is a clear breach of their terms and conditions and during the 8 years or so I have been a member here I only recall three instances of players actually getting their withdrawal when using a third party payment method that is not pre approved. It may feel like you have been targeted but you haven't. Can I ask though, I assume it was you sons card that was used through PayPal or bank was it? To actually fund the deposit when logged into paypal I mean? Unfortunately, you will not be able to open a compaint using AG as it is a breach of their terms and conditions.

I'm pretty sure I answered in a nutshell anyway...without the lengthy reply

Hi and welcome to the forum! Our reviews are written with accuracy at the time of writing and are regularly reviewed. However, as I am aure you are aware things in this industry change all the time. We update our reviews whenever we know there are changes but it is only natural for some changes to fall through the net. This is why we have a fantastic feature called 'Suggest an edit'. You can select this whenever you feel that something is not accurate in our review and a restricted country is the perfect reason to use this feature. I have attached a screenshot to show you where you can use the feature, please can you use it and suggest that Australian players are in fact allowed to play here. Our team will pick up your suggestion and will review it. If indeed the casino does accept Australian players the review will be edited accoringly. Please allow some time for the team to look into it. Let me know if you need any further assistance anfd thank you for informing us of this.

So, I just googled mine and I found my old twitter account and my old screenshots on Flickr!!! Win win Also found a copied review somewehere, a very old one. Did yu search images? Literally found all old screenshots.

Omg you are joking!!! I actually can't believe this. So someone has copied the review and even used your username too?

Oh no, what new phase is evrything okay?

I've never used Trustly myself but I think it is pretty reliable. and quick. Hopefully you'll get some replies from people who have used it...

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