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Everything posted by cocopop3011
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I’m not worried about other sites dear don’t you worry. The only people I worry about is looking after my forum members. It’s very clear that you have refused to actually listen to what I’ve wrote. I already told you this will be forwarded to another admin member and I will stick to my word. Up to you what you do next.
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Please act as you wish because you’re clearly too impatient to wait until next week like I have previously advised. I am just a member of the forum admin team - I don’t have the powers to do what you want me to. I’ve told you the person best to deal with this is in next week. You refuse to wait so carry on as you wish. But please, feel free to act on your wishes. I assume you will also be taking down every single affiliate site that has this casino will you!
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@DMRUnfortunately, after speaking to the complaints team they are unable to accept your complaint for the reasons already given to you and unfortunately I cannot overrule their decision and they advise you to take it to the regulatory body. @ValDesWill still take a look at this topic on his return and draw is conclusions so please be patient until next week.
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Leave it with me - I promise I will do everything I can to help you. Our other admin member is off right now when he returns I will also be alerting him to this matter but in the mean time I will try my best. Just remember - I'm on your side!
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Also please don't accuse me of this after being a forum member for just a few days. Others here will tell you that I work damn hard here to do everything I can for our members and I most certainly DO NOT favour casinos that are in the wrong.
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Please note I do not work in the complaints department it is not me rejecting it. Like I said above - I will chat to them tomorrow to see what is going on as I hope you understand it’s almost 10pm here so I can’t contact them now. Please be patient.
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@DMRI will chat to the complaints team in the morning to see why it’s being rejected.
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@DMRHave you opened a complaint using the AGCCS in regards to your account and the deposits made? When Guru returns next week I will of course draw all of this to his attention as he has more powers than I to deal with this.
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Absolutely agree, but the first time either me or Valdes had even heard of this was when you mentioned it and then you disappeared.
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IMPORTANT ANNOUNCEMENT The contest will now end on the 31st December 23:59 and winners announced on 1st January Payments will still be sent with the paid review cycle payments for December As you all know I will be off on the 24th, 25th, 26th December - as @Flatzem has been keeping track of scores too he will be counting the scores for me during these 3 days Please note - Only I can say which screenshots can and cannot be accepted and I will still be checking each screenshot on my return on the 27th December and the official leaderboard will be updated on this date. The reason I have decided to end this a few days earlier is that I have something else prepared for January which can now start earlier.
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Slot of the Week (Updated Every Monday ) - Let's Talk
cocopop3011 replied to cocopop3011's topic in Online Slot Discussions
Last slot of the week before Christmas is ......Santa's Wonderland, Pragamatic Play which we've seen crop up in our screenshot contest this week! Anyone else had any free spins on it? -
Hi guys This contest has now been extended for another month and will run until the 21st of January. Players who have ranked in the top 3 positions so far will receive a half way prize of free spin which should now be credited to your account. Please feel free to contact me if you are one of these three players and there are any issues. Of course anyone is free to contact me at any time if they have any issues or questions.