ValDes

The key moment here is the "equal to" part of the aforementioned bonus rule. We have already had a few complaints referring to this particular rule and the way it has been applied and used by the casino managements and as a result most of the affected operators added the "equal to" part to avoid misunderstandings.

Thanks mate! Don't know about the 'bone', but yeah, seems like there's some sort of a strong 'chemistry&attraction' between Play'N Go slots and myself.... But the most important above everything else is that this attraction has emerged into my best gambling period after years! Sincerely hope Lady Luck will stay longer with me this time.

As already advised by my colleague, you can easily find this information browsing the relevant bonus terms within the Additional Information field inside the bonus page. https://prnt.sc/i721tv

Hi there and welcome to AskGamblers. If you had your winnings confiscated due to placing 5.00 bets instead of 4.99 max I strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. Using AskGamblers Casino Complaints Service Let us know in case you need further assistance. PS. Your forum topic title has just been edited accordingly.

Well, I guess you will be surprised to hear this is actually a pretty common practice among not so reputable online casino brands so to say... Have no idea about the reasons behind such obviously idiotic decision, however searching for a common sense and business logic behind the decisions of a mediocre casino brand sounds naive enough anyways. Had really awfully lots of chat sessions in 2017 with hundreds of online brands and must admit that the overall quality of service offered by these chat facilities seems to be going down unfortunately or at least these are my personal observations... I could think of only a couple of chat hosts calling you 'Sir' upon chatting opposed to the trend of so many chat hosts behaving too 'friendly', denial of providing basic information such as licence info and payment time frames, blatant rudeness ones you start asking more specific questions revealing an experienced player, etc etc ...

Hey there and welcome to AskGamblers. First of all, sorry for having troubles using the forum software. Keep in mind there are certain limitations applied over newly created accounts which will be automatically removed after a week. As for your concerns, well, I must take the opposite opinion and say in my humble opinion, casinos are not able to influence in any way the outcome of any of your gaming sessions. Each and every one of your spins is handled by the relevant gaming provider server and has absolutely nothing to do with the casino. The casino software/platform/back-office system is only recording the starting balance, the outcome of the spin and the ending balance at the end of each round for the purpose of financial calculations and that's it. Everything else I believe is mostly theory of conspiracy rather than based on solid and reasonable grounds. And finally, congrats on your insane wins! Winning 60K with Microgaming slots is an epic achievement on its own! Quick advice though, you'd better stop for a week and spend the money for you and your beloved ones rather than rushing in to put it all back...

Or maybe they are simply terrified how good is new DOA paying out actually and afraid of being broke eventually...

Yes, long time ago. It's been confirmed by NetEnt themselves..

Don't know about you guys, but I'm spending almost 99% of my playtime now with Play'N Go slots! Must admit I feel it like they have managed to find and achieve the "perfect slot balance" between payout potential, variance and playtime! What a session with my beloved Multifruit81 yesterday! Started with a deposit of $100 and ended up a hour later with a $1,500 cashout!

Cool! Congrats and keep them coming mate!

Wow, awesome win indeed! And the gaming provider is?

Awesome win! The best one I have ever seen on Dazzle Me! Congrats and keep them coming!

Hello there and welcome to AskGamblers. Not quite sure what games do you have in mind to be honest. We are a forum dedicated to online casinos after all and online casino video slots in particular if that could guide you further...

Most of them quit gambling for good, others got involved into the industry on various positions and some are still 'lurking' around every now and then although never posting

Oh man! Thank you so much for letting me 'walk with you along the AG memory lane' with this post! And yeah, you are the same Afi as we all knew - a great guy with a great sense of humour and with a great heart!

Same here.... Huge fan of the traditional Bulgarian raw-smoked pork fillets though.

Hi there, Keep in mind there are certain restrictions over newly created accounts and adding hyperlinks is among these. How to attach files has already been addressed by my colleague Sharon, but in case you need more instructions, please follow this link. And please, watch your language, we definitely do not tolerate an aggressive tone of voice in here. Let us know in case you need further assistance using the forum.

Nope, he didn't miss it. The issue has been duly reported in the same day, still waiting for the relevant team to update me if it has been resolved.

Reported to "the gaming commission" you said... Hmm, curious to know what gaming commission you are actually referring to? Welcome to AskGamblers though.

Yeah, right.... The thing is both casinos have been members of our blacklist and now passing through a probation period actually. Right now, we are investigating a report filed by a player who directly accused them of offering pirated mobile NetEnt slots and there is pretty big chance to see both brands back in the blacklist any time soon!

You are most welcome, glad I've been of some assistance.

Haha, it's really unbelievable how fast things could change right... Yes, the email sounds like they are now going to refund the aforementioned amount. Not sure about the payment time frame though, many players here have already complained these refunds taking weeks, sometimes even months.

Yes, unless the OP leaves even more ''mysterious'' post consisting of at least 2 words....

Alright, sister... Let's make it a bit more interesting then. A dollar that the OP will not surprise us with anything close to "massive and interesting reply"... Bet accepted?

Maybe it's worth mentioning two different aspects in this interesting discussion... I have seen the magic word combination "anti money laundering/AML or just money laundering/ML'' mentioned within the terms and conditions of literally each and every current online casino brand. And while some are horribly speculating using it to justify dishonest and awful restrictions upon withdrawal limits for example, others are simply following the common industry practices I guess. Must clarify I have zero doubts BitStarz are from the second group and they are simply trying to stick with the relevant anti money laundering requirements. Still, have always wondered about two things and namely: a/ has anyone ever seen any of these anti money laundering requirements set or required by the regulatory bodies? Seriously, would love to see how Curacao eGaming for example is handling the matter and what are the current AML requirements which their licensees are obeyed to follow. b/ if an operator is setting certain limitations connected with wagering a deposit amount, then why the relevant system functionalities have never been implemented? For example, wouldn't be the most natural thing to set an option within the My Account options for example where player could easily track their progress on wagering the deposit amount /obviously not necessary to do that when a bonus is involved/? Really curious to hear your thoughts.