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Entry #7 Played at deloro casino

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Entry#1 Played at Deloro casino

Hi Cocopop3011, I have submitted an in-house complain however, same as before, they have told me they are working on the technical issues and no time-frame is provided

Hi and welcome to the forum. It really depends where you are from, can you share that with us and we could make some suggestions?

Hi and welcome to the forum. Sorry to hear you are having a difficult time here. I'm assuming you mean you've submitted an in-house complaint have you?

Dear Sir/Madam, I am writing to formally lodge a complaint against BetWhale (operated by Wonder Play N.V., License No. ALSI-122310020-F16, issued by the Government of Anjouan) regarding unresolved winning bets and lack of customer support resolution. From 11/08/2025 - 15/08/2025, I placed several bets with BetWhale which resulted in winnings. However, despite the bets being clearly completed, BetWhale has not graded them. I repeatedly reported this issue to their customer support (First time report on 14/08/2025 ) and emailed them asking for an update each day after . Their only response has been to blame “technical issues,” without offering any reasonable explanation or timeframe for resolution. As of today, more than 7 days have passed since my original complaint, and my bets remain pending. This has caused significant concern that BetWhale may be withholding legitimate winnings in breach of fair gaming practices and licensing obligations. Summary of Issues: Winning bets not graded and left pending for over 7 days. Support responses limited to “technical issues,” with no explanation or timeframe for resolution. No communication on when winnings will be credited to my account. Evidence : Screenshots of pending bets. Copies of support correspondence. Bet ID and transaction records. I request that BetWhale: Immediately grade and settle my pending winning bets. Provide an explanation as to why the settlement process has taken so long. Give assurances that other players will not face the same issue in the future. I am posting this complaint publicly because private support channels have not provided a satisfactory resolution. I urge BetWhale to address this matter promptly and fairly. Edit : evidence attachted Details of Pending Winning Bets Not Graded.pdf

Sent Jumpman two formal complaints about them failing to action my April self-exclusion in June (which was, of course, ignored), and then another yday at the ask from the UKGC. I asked them to refund the deposits from since I requested to be self-excluded - I don’t care about before, even if it was all a scam or whatever… I’m so stressed and anxious over this. They completely ignored the my actual complaint any way, but somehow have the time to send me email after email (3 from the same guy), pressuring me for payslips and bank statements from February to April, insisting how “important” it is. They’re ignoring the issue entirely. Someone from the UKGC replied and asked me for a detailed report so they could escalate it, but I won’t know what will happen, if anything. Sorry to sound sceptical, but I’m just hoping and praying the chargebacks come through.

Has anyone else had trouble with mobile editors lately? I grabbed one from www.capcapk.com to cut up some clips, but it keeps crashing after exports. sometimes the templates don’t even load unless I reinstall. do you think that’s a phone issue or just the apk being buggy?

So long as it doesn't do this again! Last month I was dealt 6 9 suited clubs. That's one of the worst hands! In slots....69, in blackjack.....69, maybe Coco can help remove these 69 patterns using her endearing words of wisdom and light? I believe she can help me triumph over this. An age old secret? Yes, please! Best of luck to all!

Any suggestions about where to play and whats the best casino?

Thank you @cocopop3011 for the warm welcome message. and @Afi4wins no worries, we will have fiat and other deposit methods implemented very soon in our page.

In my opinion, NV Casino stands out – it offers generous welcome bonuses and free spins, plus regular promotions for existing players. It’s one of the best choices for Polish users.

We do have some extra slot competitions lined up next month. I may also extend our €1,000 contest to all members for September.

I had a feeling we would be having fewer slot comps this month. Thankfully I got done with Accumulator during the beginning of this month. @cocopop3011 thanks for getting back this competition. Last time I had a profit of €400 on this at casinos. Let's see how this one goes.

so up to 4 entries then?

@Impulsz_Housebets Hi there and welcome to the forum. I see that Housebets is yet one more new casino that doesn't have Skrill or other ewallets deposit/withdrawal options. Will these become available in the near future? No Skrill no play for me...always has been that way.

Not my kind of game but I'll be participating nonetheless.

Aztec Magic has been lucky for me - hit a 300x last week. Try it on low bets first.

Contest Dates - 22ND August 00:01 - 29th August 23:59 GMT Prize Fund 2,000 EUR x10 Winners! Any casino you play in MUST be listed on AskGamblers How to Enter Welcome to our first ever Live Casino contest, sponsored by Pragmatic Play! For this contest, you must play Pragmatics' range of premium Live Blackjack tables, and the rest of the rules are SIMPLE! All you have to do is trigger the DOUBLE DOWN FEATURE and capture a screenshot! Win or Lose, this does not matter! As long as you trigger the feature, it gets you an entry into the draw. You must capture the feature and add your screenshot here. The minimum bet is whatever the game allows; we have not added any special requirements. One screenshot gets you one entry into the draw. You can submit as many screenshots as you like to have multiple entries. All entries will be added to the draw and we will choose 10 winners to share the prize pot. Your screenshots MUST show the Casino Name, Time & Date and the Double Down feature. What is Double Down: Double Down After Split allows players to split their initial pair and double their bet on one or both resulting hands, unlocking more gameplay options and increased win potential. Which Screenshot Qualifies: Any screenshot from the last stage of the game when the dealer reveals the cards (could result in a win or a loss for the player), as long as you have used the double down after the split feature. As long as you double down after split, you can enter the draw, simply send us a screenshot with the card reveals. ADDITIONAL RULES You should post your betting history. We MUST be able to see that you have activated the feature! 2. You are not allowed to gatekeep your entries. These must be posted within 48 hours of you capturing the screenshot. The Prizes 1st - 600EUR 2ND - 400 EUR 3RD - 300 EUR 4TH - 250 EUR 5TH - 250 EUR 6TH - 200 EUR 7TH - 200 EUR 8TH - 100 EUR 9TH - 100 EUR 10TH - 100 EUR Payments will be made within 14 business days from the date of your invoice, which I will post in the forum at the time, invoices are usually submitted by the 14th of the following month. Payments can be sent by Skrill or Bank transfer only Winners must provide me with an email of their choice and their country of residence and payment information You must claim your prize within seven days, or they will be void. AskGamblers reserves the right to amend the details of the contest at any time, including refusing entry and/or screenshots _____________________________________________________________________________________________________________________________________________________________________