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@Wabu236 Hi there and welcome to the forum. I hope you are referring to your journey into this forum and not to elsewhere...

@LuckyCircuities Hi there and welcome to the forum. It's good to have new members who are interested in the forum and intend to be active too.

@chrissmith1113 I'm sorry but I too cannot really get what you are saying, except that you had submitted a complaint to Askgamblers and maybe it was rejected or remain uneresolved? The Askgamblers Complaints Team do not have the power or authority to go beyond what they are allowed to do. Some complaints may need deeper involvement into the case, which the Askgamblers Team may not be able to do, so they would suggest referring the matter to the correct authority instead (which to you is nothing more than the usual generic reply).

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Chimney sweep - 131.3x Boomerang bet casino

Well I think I made it pretty clear what I mean with all due respect ,I mean I’m not sure how I could break it down any further to make it make sense to you . This is ask gamblers site correct? I have a complaint against legendz casino and what I said applies 100% to resolve more cases instead of so many being unresolved . The staff need to be more involved and read each comment and not just comment the same generic message to all cases and get involved with each case differently and ask gamblers really did pay attention to my complaint then before it was unresolved and legends never replied, my previous comment was to let ask gamblers ask legends what exactly they wanted out of me so that I could provide it to ask gamblers so that legends could not say that I needed anything else which they keep doing but ask gamblers will not get involved speak up in anyway after I’ve made these comments and here we’re about to go unresolved again in another dispute. Complaint that I reopened or about to go unresolved again because as gamblers simply can’t get involved and speak up and apply themselves other than giving us a platform to doing on, but I could do that on email. I get the same thing out of legends so more involved that’s what it means.

You repeatedly ask the same question about reopening the complaint which I have responded to multiple times that I cannot do that. Topics that become repetitive will be locked when there’s no further help I can offer. However if you fully understand that I can’t accept your complaint I’m happy to keep this open

You don't need to lock the thread just because you replied to your answers.

I already realized that, I just responded to what you wrote. I already sent an email to support.

Okay this is going to be the last time I explain before I lock the topic. I am not in charge of complaints. I cannot open your complaint. I have explained to you multiple times what our complaints department have told you to do and their decision is final. If you are not happy with this, I suggest you reach out to support and maybe they can explain it better to you. I am a forum admin, I do not accept or reject complaints.

I don't know what will come of this, but I'm trying every possible means, and I want to create a video to put on YouTube for the whole world to see, like going on TV to expose the scheme behind all this.... And the companies that collaborate with them, yes, because there's a lot of money behind it, I think I was one of the victims who is doing everything in my power to get justice.

For those who don't understand Portuguese, what Juliana Lima said is as follows: This amount may seem high to you, but it's a normal amount for casinos, so don't worry.

So accept my complaint to see that you are wrong. If you don't accept a complaint, how can you say whether I am wrong or right? I assure you that I told the whole story as it really happened. Do you think it's normal for a chat attendant to say this to me after what happened?

Thank you for your feedback and welcome to the forum

Hi and welcome to the forum

Hi and welcome to the forum, sorry I’m not sure what you mean?

We are aware that casinos do this, but you have to remember that the final decision isn’t just a public vote so regardless of whether or not these casinos offer an incentive to vote it doesn’t really give them any better chance at winning

You can use live chat to get in touch with support as there is no further help o can offer you in regards to your complaint. (There’s no further help they can offer you either - but you should contact support if you’re not happy with the complaint outcome as I’ve already explained it well enough from my end)

Of course it makes sense, you’re new to the forum so maybe it won’t to you. But over and over again I have dealt with cases that have lead to a complaint being approved only to find that actually the person in the forum only told half a story.

Agree with you 100%. I also got an email today from a casino to vote in exchange of 30 freespins. Not gonna name the casino obviously

there probably will be some AI developed slots, i can imagine the math behind it might cause some problems. especially when u hit big and the casino says that is was a malfunction. for sure there will be visual glitches and some other problems. lets hope it takes some time till AI takes of the gambling market

@Valge I hate to say this but as the use of AI becomes more intense and widespread, we gamers will eventually lose out in various ways. Casino operators will eventually find loopholes and use them to their advantage! Even now, I can safely say that slot games are no longer enjoyable as a few years ago! Good wins take much longer and harder to come by, and certain big wins are even split up into smaller wins for better cash flow management for the operators. I use to really enjoy my few old favourite slot games, getting the max wins on and off, but these are almost all gone nowadays! I can no longer enjoy my slot games, but I keep playing them out of die-hard habits!

In my case it's true, but they only know one version because they won't even let me file a complaint. Therefore, what you explained doesn't make sense. What you said doesn't make sense. I can agree that I believe there must be many unfounded complaints and that in some cases the casino might eventually be right. By the way, when it says to contact support, how do I do that?

lots of the bonus offers probably will be around 20-30% match at max. maybe theres a 50% bonus here and there but the norm will be much lower imo

Hello to all of you. Since AI is used everywhere these days, I'd want to discuss what I've seen in the iGaming industry and how it was applied there. iGaming has always been quick to adopt new technology. If a tool helps increase engagement, retention, or revenue, operators usually test it early. AI is no exception. What started a few years ago as a back-office experiment is now becoming part of the player experience itself. Until recently, most AI in iGaming worked quietly behind the scenes. It helped operators personalise bonuses, detect fraud, analyse player behaviour, and automate customer support. Players rarely noticed it, but it improved efficiency and helped platforms manage risk. What changed in the last year is that AI has started appearing directly inside the product. One of the most talked-about examples is SlotGPT, launched by Stake at the end of 2025. The idea is simple - players can generate their own slot games using a short prompt and then play them. The AI creates the visual theme and structure, while core parameters like RTP and maximum win remain fixed. At first, some people framed this as the "end of game providers." In reality, that’s unlikely. The value of a successful slot is not just graphics or a theme. It’s the underlying math model, volatility balance, feature design, and years of iteration based on player behaviour. AI can generate a shell quickly, but it doesn’t replace the experience of studios that optimise games for retention and long-term engagement. Where AI is already proving useful is in areas like personalisation, fraud detection, player support, and marketing automation. These tools help operators understand player behaviour faster and respond in real time. So the real shift isn’t that AI will replace the industry overnight. It’s that AI is slowly moving from an internal optimisation tool to something players interact with directly. And that raises an interesting question for the next few years: Will AI mostly remain a background optimisation layer, or will it start shaping entirely new types of gaming experiences?