winalot007 Posted December 29, 2019 Share Posted December 29, 2019 Hi, I deposited about £8k on Betsson when I received a compensation payment for an accident I was in. I since have been asked for source of income docs which I gave to them. I don't actually have any funds left in the account but I was looking forward to a bonus for my activity. They have said they can't accept my source of income (compensation payment) as it is a 'one off'. My other source of income is benefits and they have previously told me they don't accept them as a valid source of income. I am waiting now for an email to see if they will accept it this time. What do you think about this? Quote Link to comment Share on other sites More sharing options...
ValDes Posted December 30, 2019 Share Posted December 30, 2019 Hey there and welcome to AskGamblers Forum. Well, without advocating for them, Betsson are a gambling company with an immaculate reputation over the years so you can be sure they are acting in full accordance with the relevant license provisions and requirements. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted December 30, 2019 Share Posted December 30, 2019 Without getting drawn into whether it’s right or wrong, what will probably happen is that they ‘cut off’ the account. Primarily because you can see the headline now ‘Evil casinos allow folk on state benefits to play starburst’ Some folk will say benefits are no different to employment income; if fact, could argue they’re more ‘reliable’ End of day; it’s a source of income but one in which casinos will likely get nervous about if it’s the sole source. Quote Link to comment Share on other sites More sharing options...
winalot007 Posted December 30, 2019 Author Share Posted December 30, 2019 Hi there. What about the compensation payment? I just feel, as a gambler, that I deserve another chance at winning on there site. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted December 30, 2019 Share Posted December 30, 2019 Depends what your deposits are - even if you showed 8k in the bank untouched but proceeded to lump 50k in, the one off payment isn't going to matter much to them, they'll want to know how your're funding the rest. But if you show modest deposits they'll probably think that's fine, up to a certain value of deposits. What was it asked for under Resp Gambling or AML? Rightly or wrongly, they're fully within their rights to pick and choose who they do business with and part of their policy may be only to accept customers who can show a steady stream of income. But, like i said, it depends on what grounds it was asked for - if you deposit 100k and can show a house sale of 750k and other cash then job should be done on their end. So, they may allow you to deposit up to a certain amount and then ask you again for your income details etc Everywhere is different and it can be hard to tell what their policies are and how risk averse they are atm (which, is very, in a lot of cases) Quote Link to comment Share on other sites More sharing options...
winalot007 Posted December 30, 2019 Author Share Posted December 30, 2019 I have no idea for what reason they asked for it. I think they're going to get in touch in a few hours as I went on chat and they told me that. I'll update on what they said in a bit. Quote Link to comment Share on other sites More sharing options...
winalot007 Posted December 30, 2019 Author Share Posted December 30, 2019 I had 17.5k in my account and about 9.5k when the next day. Quote Link to comment Share on other sites More sharing options...
Flatzem Posted December 30, 2019 Share Posted December 30, 2019 55 minutes ago, winalot007 said: I had 17.5k in my account and about 9.5k when the next day. did you manage to lose 8k at betsson already, was it on slots? Quote Link to comment Share on other sites More sharing options...
winalot007 Posted December 30, 2019 Author Share Posted December 30, 2019 16 minutes ago, Flatzem said: did you manage to lose 8k at Betsson already, was it on slots? I actually went up to 28k on one deposit of 500 but I lost it on monopoly live and finally on slots. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted December 30, 2019 Share Posted December 30, 2019 If I went to 28k and blew it all id seriously start asking questions about whether slotting is for me; don’t mean to sound cheeky but it’s either cos you can afford it or a lack of self control. Either way, it would sicken me and most folk. cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
winalot007 Posted December 30, 2019 Author Share Posted December 30, 2019 1 minute ago, pinnit2015 said: If I went to 28k and blew it all id seriously start asking questions about whether slotting is for me; don’t mean to sound Cheeky Casino but it’s either cos you can afford it or a lack of self control. Either way, it would sicken me and most folk. I went up as fast as I went down and that was fast! It does sicken me but I thought I would go up and not down. I was trying for a mega win. Quote Link to comment Share on other sites More sharing options...
Flatzem Posted December 30, 2019 Share Posted December 30, 2019 what about this guy Anargyros Nicholas Karabourniotis commonly known as Archie Karas, is a Greek-American gambler, high roller, poker player, and pool shark famous for the largest and longest documented winning streak in casino gambling history, simply known as The Run, when he drove to Las Vegas with $50 in December 1992 and then turned a $10,000 loan into more than $40 million by the beginning of 1995, only to lose it all later that year. https://www.youtube.com/watch?v=9jIL3KLy1jM Quote Link to comment Share on other sites More sharing options...
winalot007 Posted December 30, 2019 Author Share Posted December 30, 2019 50 minutes ago, Flatzem said: what about this guy Anargyros Nicholas Karabourniotis commonly known as Archie Karas, is a Greek-American gambler, high roller, Poker player, and pool shark famous for the largest and longest documented winning streak in casino gambling history, simply known as The Run, when he drove to Las Vegas with $50 in December 1992 and then turned a $10,000 loan into more than $40 million by the beginning of 1995, only to lose it all later that year. https://www.youtube.com/watch?v=9jIL3KLy1jM That's one ***** of a run... shame he lost it. Quote Link to comment Share on other sites More sharing options...
Flatzem Posted December 30, 2019 Share Posted December 30, 2019 31 minutes ago, winalot007 said: That's one ***** of a run... shame he Lost it. and his friends saw what was happening and were telling him to set aside some of the millions but he didn't listen and went down to zero. when he reached 40 million USD peak (couple million at pool then by winning at dice & poker (maybe marking cards?), he ran out of players wanting to take him on at poker thus he turned his action to dice), then he made the mistake of taking on baccarat where he went to lose 20 million USD in 10 days. By the way some Chinese high rollers these days are losing 10 million $ in 15 minutes at baccarat. Karas said this "Money means nothing to me. I don't value it. I've had all the material things I could ever want. Everything. The things I want, money can't buy: health, freedom, love, happiness. I don't care about money, so I have no fear. I don't care if I lose it." Quote Link to comment Share on other sites More sharing options...
winalot007 Posted December 30, 2019 Author Share Posted December 30, 2019 1 hour ago, Flatzem said: and his friends saw what was happening and were telling him to set aside some of the millions but he didn't listen and went down to zero. when he reached 40 million USD peak (couple million at pool then by winning at dice & Poker (maybe marking cards?), he ran out of players wanting to take him on at Poker thus he turned his action to dice), then he made the mistake of taking on baccarat where he went to lose 20 million USD in 10 days. By the way some Chinese High Rollers these days are losing 10 million $ in 15 minutes at Baccarat. Karas said this "Money means nothing to me. I don't value it. I've had all the material things I could ever want. Everything. The things I want, money can't buy: health, freedom, love, happiness. I don't care about money, so I have no fear. I don't care if I lose it." A great story.. thanks for sharing. I may tell it as well. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted December 30, 2019 Share Posted December 30, 2019 @winalot007 So, have they contacted you yet? Quote Link to comment Share on other sites More sharing options...
winalot007 Posted December 30, 2019 Author Share Posted December 30, 2019 1 hour ago, cocopop3011 said: @winalot007 So, have they contacted you yet? Not yet... I will update you. Quote Link to comment Share on other sites More sharing options...
winalot007 Posted January 2, 2020 Author Share Posted January 2, 2020 I got a reply... won't lift restrictions on account due to me being on benefits... I sent an email asking for a bonus until I improve my financial situation, no reply yet. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted January 2, 2020 Share Posted January 2, 2020 14 minutes ago, winalot007 said: I got a reply... won't lift restrictions on account due to me being on benefits... I sent an email asking for a bonus until I improve my financial situation, no reply yet. Wow! I can't believe they won't pay you because you are on state benefits. There is no protocol as to qhat you should spend your money on. Some people have to be on beneifts becasue they can't work for whatever reason, some please claim benefits because they are sick or disabled. How can they say it is not a source of income. Are you from the UK? Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted January 2, 2020 Share Posted January 2, 2020 1 hour ago, winalot007 said: I got a reply... won't lift restrictions on account due to me being on benefits... I sent an email asking for a bonus until I improve my financial situation, no reply yet. Knowing how they work man, that'll send their Responsible Gambling Team into a cold sweat - asking for one is deemed to be an indicator of gambling issues (and i kinda agree to an extent as a broad brush view) but if you used the words 'until i improve etc' they'll be having mild convulsions. ValDes 1 Quote Link to comment Share on other sites More sharing options...
winalot007 Posted January 3, 2020 Author Share Posted January 3, 2020 15 hours ago, cocopop3011 said: Wow! I can't believe they won't pay you because you are on state benefits. There is no protocol as to qhat you should spend your money on. Some people have to be on beneifts becasue they can't work for whatever reason, some please claim benefits because they are sick or disabled. How can they say it is not a source of income. Are you from the UK? Yes, I am. You would have thought they would give me a last chance. These are the emails they sent to me. Quote Link to comment Share on other sites More sharing options...
winalot007 Posted January 3, 2020 Author Share Posted January 3, 2020 14 hours ago, pinnit2015 said: Knowing how they work man, that'll send their Responsible Gambling Team into a cold sweat - asking for one is deemed to be an indicator of gambling issues (and i kinda agree to an extent as a broad brush View) but if you used the words 'until i improve etc' they'll be having mild convulsions. So asking for a bonus is a sign of gambling problems? Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted January 3, 2020 Share Posted January 3, 2020 11 minutes ago, winalot007 said: So asking for a bonus is a sign of gambling problems? Only going by what the UKGC has put in their guidance to casinos as part of the ability to spot the signs of possible issues; believe they've used it as a POSSIBLE risk indicator. That's not to say if you ask 'hey, had a bad run, any chance of a 200% offer' you'll get tagged with this but i think the general thoughts would be if folk are consistently on at casinos to give them a bonus, that would be somewhat of a red flag. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted January 3, 2020 Share Posted January 3, 2020 Same indicator as if they notice a pattern of reversing and losing withdrawals (though that's somewhat of a cheek given that casino's allow you to), or failed deposits etc: they've been told to use all that info to make an assessment if there is a risk of a gambling issue. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted January 3, 2020 Share Posted January 3, 2020 Keep in mind that whilst winning at a casino shouldn't affect your benefits, should it flag up to the DWP then they may start to scrutinise it as 'regular income' - there was a court case years again about whether it constituted capital, income or earnings but i can't remember the details. Whilst playing slots may not impact this much given their nature, if you engage in matched betting (using exchanges) I imagine there would be a bigger risk. cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
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