Withdrawing money from BitStarz!

[pinnit2015]

I’m staying under the radar at the moment.

But it’s not my choice; namely I can’t get above my starting balance 

[globalgamer]

On 12/16/2019 at 7:09 AM, pyst777 said:

The point is that if they want verification for withdrawals they should expect it for deposits.  WTF reads the fine print when they sign up to play any online casino. I couldn't even deposit at SkyCityOnline without providing the usual documents - why don't any casinos who expect documents for withdrawals do that?  That would ensure that anyone wanting to play at any casino would be aware of the verification requirement without having to read the rules about withdrawing money. Anyway I solved the problem by allowing crooked Evolution Roulette take the money. lol  I played 4 tables simultaneously taking zero only. Left it on autobet and went out to do some gardening. Came back not too long after to find they have gobbled it all up and I didn't really care that much. < foul language removed >

I agree with you that they should require verification first. That's what banks do, imagine if banks waited until you wanted to withdraw to verify you. It would be a nice best in class best practices step to require players to verify first. Unfortunately this may backfire on the casino since people may be less likely to play, one more step to start the gambling IV from pumping through your veins, and maybe the underlying psychology of gambling establishments prevents them from doing it. Still, it should happen. That way, no problems like this. But most likely it will never happen. They need people to feel the vibe, drop in money, and play immediately without delay and waiting or the action may never start. Oh well, anyway I agree with you on this. 

[globalgamer]

On 12/16/2019 at 8:02 AM, cocopop3011 said:

 

Well I guess netiher of you are pretty experiened when it comes to withdrawing then. 

 

WTF reads the fine print before they play? Well a sensible person with experience to be honest. Any person who doesn't can expect to run into problems like you have. If you don't want to read the fine print, don't moan about not reading the fine print later on. If you'd just read it in the first place you wouldn't be where you are now. 

In an ideal world we'd all like to verify when we deposit to make withdrawals quicker but fact is, most casinos will get verification done at withdrawal stage. If you expect every casino to verify you when you deposit - you're in for a lot of disappointment.

I also am not a small print reader. I should be, but I look more at ratings and reviews and don't read the many long documents I sign in business. Some are 80 pages long, others shorter, but in the end I look more towards reputation and trust and less to small print. Maybe foolish or old fashion but I believe more in the value of the handshake than the small print. Should read it, you are right, but the policies of online casinos to verify later is not exactly consumer-friendly. But, we better read it. However, once you do, you may decide to forget about gambling. 

[globalgamer]

On 12/16/2019 at 6:56 PM, OlleBitStarz said:

Hi guys,

Sorry for a slow reply here, having the day off  

I'm not sure what other casinos you have been playing at, but it's pretty much standard procedure to ask for ID and copy of cards used upon withdrawal. Although I understand it's not the most fun thing to do, it is part of a standard KYC process. 

If you are not OK with providing ID and copy of the cards, it's understandable, but that means BitStarz is not the right place for you as we need it as a part of our license obligations. We'd essentially be breaking the law if we allowed you to withdraw without the standard KYC being done.

I can assure you that even though this might be inconvenient, your documents are safe and sound with us, and we do our best to verify with lightning speed so you can have hassle
free withdrawals going forward.

In case you have any questions, just reach out to me.

Olle

I agree its industry standard. I just wish KYC happened first. The alternative is land based. If we want to play online as obviously we do, its the nature of the beast. It sucks IMO, but everyone seems to do it. However I think we can ask to be verified first, and if so, that would solve the issue up front. 

[globalgamer]

On 1/9/2020 at 3:04 PM, OlleBitStarz said:

Hi there,

I mean, the whole "Staying under the radar" sounds a bit concerning to me. You'll always be subject to a standard KYC procedure, and after that, we don't mind
if you cashout 100 Dollars or 1 million Dollars. But asking for KYC is standard anywhere you go, and we do not intend to make it more complicated than it has
to be

Olle

 

I am really into this million dollar withdrawal talk

[globalgamer]

On 1/9/2020 at 5:01 PM, pinnit2015 said:

I’m staying under the radar at the moment.

But it’s not my choice; namely I can’t get above my starting balance 

LOL, well for those of us in Jungles whether it be Malaysia or the Philippines or Vietnam, I suppose we are all under radar in this part of the world to some extent. I think he meant not getting hassled but it sounds like it doesn't matter how little or how much, it's all about KFC. I mean KYC. Whoever thought of that, sure made the world more complicated. The real hustlers seem to evade KYC issues and its the regular everyday boring life working stiffs (like me) that end up getting hassled. But, gotta support KFC. Getting hungry as I type. 

[shahrukh88]

Can anyone explain me @ValDes @OlleBitStarz  what kind of wagering is that all about?? Bitstarz Discarded my withdrawal. Transaction History Attached below.

 

"Hi there, We had a look at your withdrawal and can see that you made a deposit without wagering it. (5/20 USD) As in reference to our terms: 3.3.6 In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti money laundering practices. The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the player’s residence. So we kindly ask you to wager the deposit the required amount and then a new withdrawal can be created. I have cancelled the withdrawal you had pending now so you can start to wager the funds. Best of luck now! Best regards, Greg Support Hero"

[Afi4wins]

Not acting today Shahrukh? Oops...sorry...wrong Shahrukh... 

The issue there is very simple actually...you made a deposit of 20 USD on the 24th and tried to cash out on the 25th. The issue there is that you may not have completed the required amount of wagering needed before you can make a withdrawal.

Can't remember whether the required wagering of any deposit (without taking any bonus) is 1x or 3x the deposit amount (most probably 3x), so you need to wager a total of 60 USD first, then only you make a withdrawal. If a deposit bonus was taken, then the wagering requirement would be much higher, at 40x the bonus amount.

Complete the wagering and problem is solved. 

[ValDes]

3 hours ago, shahrukh88 said:

Can anyone explain me @ValDes @OlleBitStarz  what kind of wagering is that all about?? Bitstarz Discarded my withdrawal. Transaction History Attached below.

 

"Hi there, We had a look at your withdrawal and can see that you made a deposit without wagering it. (5/20 USD) As in reference to our terms: 3.3.6 In order to make a withdrawal, a player must play through active deposited amounts at least once prior to withdrawal. This procedure is in line with anti money laundering practices. The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the player’s residence. So we kindly ask you to wager the deposit the required amount and then a new withdrawal can be created. I have cancelled the withdrawal you had pending now so you can start to wager the funds. Best of Luck now! Best regards, Greg Support Hero"

 

57 minutes ago, Afi4wins said:

Not acting today Shahrukh? Oops...sorry...wrong Shahrukh... 

The issue there is very simple actually...you made a deposit of 20 USD on the 24th and tried to cash out on the 25th. The issue there is that you may not have completed the required amount of wagering needed before you can make a withdrawal.

Can't remember whether the required wagering of any deposit (without taking any bonus) is 1x or 3x the deposit amount (most probably 3x), so you need to wager a total of 60 USD first, then only you make a withdrawal. If a deposit bonus was taken, then the wagering requirement would be much higher, at 40x the bonus amount.

Complete the wagering and problem is solved. 

Adi was faster but quite helpful as usual of course!  

@shahrukh88, pls let us know in case you need further assistance. And welcome to the Forum btw. 

[shahrukh88]

8 hours ago, Afi4wins said:

Not acting today Shahrukh? Oops...sorry...wrong Shahrukh... 

The issue there is very simple actually...you made a deposit of 20 USD on the 24th and tried to cash out on the 25th. The issue there is that you may not have completed the required amount of wagering needed before you can make a withdrawal.

Can't remember whether the required wagering of any deposit (without taking any bonus) is 1x or 3x the deposit amount (most probably 3x), so you need to wager a total of 60 USD first, then only you make a withdrawal. If a deposit bonus was taken, then the wagering requirement would be much higher, at 40x the bonus amount.

Complete the wagering and problem is solved. 

lol, I m just a ordinary Shahrukh but I m also a Khan

So I checked my betting history overall & I have done total 50$ wagering currently. Do I need 10$ more bets?? For wagering requirement??

[Blackjax]

Wagering is bonusx 40 on bitstarz.

The amount of bonus money you got x 40.

If it was raw cash without bonus then your deposit amount x 3 thats 20x3=60

[Afi4wins]

1 hour ago, shahrukh88 said:

lol, I m just a ordinary Shahrukh but I m also a Khan

So I checked my betting history overall & I have done total 50$ wagering currently. Do I need 10$ more bets?? For wagering requirement??

If you didn't take any bonus, then yes. Play another $10 and you can then make a withdrawal, Mr Khan! 

[shahrukh88]

On 10/27/2020 at 12:19 AM, Afi4wins said:

If you didn't take any bonus, then yes. Play another $10 and you can then make a withdrawal, Mr Khan! 

Thanks for your guidance on time @Afi4wins i got my skrill payment in just 5 min 

[Afi4wins]

1 hour ago, shahrukh88 said:

Thanks for your guidance on time @Afi4wins i got my Skrill payment in just 5 min 

Wonderful news! Not a lot of winnings but still FREE money! 

[shahrukh88]

11 hours ago, Afi4wins said:

Wonderful news! Not a lot of winnings but still FREE money! 

My fvrt casino is William hill i just try Bitstarz for convert my crypto to skrill