Bonuses on games unavailable to country

[dillfly2000]

This has happens quite a bit. I've signed up with many casinos, and every so often I'll receive a sign up bonus directed to a specific game. The issue is many of these games are either not activated or licensed to play in my country (Canada). So il llnsign up, go to play the game only to receive an error message. This is a turn off, I'll usually ignore the casino in question after having a negative first time experience.

How to fix this? Simple, do what other casinos do. Either have the option to play from multiple providers, or just give a tiny bit of bonus cash.

 

Tiny rant.

[Afi4wins]

Simply contact their live chat and ask for an alternative game to play (if not already stated in the promo). Sometimes, the live chat may not find any suitable game for you to play (due to country restrictions or what not), then they may compensate you with an equivalent cash bonus instead. Yep, had this happened to me quite a number of times already, and I actually prefer the cash alternative instead, hehehe.

Tiny reply.  

[ValDes]

Yeah, what Afi suggested above is usually the most rational way to resolve issues like the one you described. 

Some casinos would even go a step further and specifically point out alternative slot game within the promotion itself to avoid further confusion for players. 

[Feeshmon]

18 hours ago, Afi4wins said:

Simply contact their live chat and ask for an alternative game to play (if not already stated in the promo). Sometimes, the live chat may not find any suitable game for you to play (due to country restrictions or what not), then they may compensate you with an equivalent cash bonus instead. Yep, had this happened to me quite a number of times already, and I actually prefer the cash alternative instead, hehehe.

Tiny reply.  

Omg wait! Could I ask for a cash alternative even if the spins I can use?? That sounds wonderful 

[Afi4wins]

3 hours ago, Feeshmon said:

Omg wait! Could I ask for a cash alternative even if the spins I can use?? That sounds wonderful 

Can anyone ask for cash without winning? Most unlikely...so no cash for free spins...but you can always try asking!