cocopop3011 Posted December 14, 2018 Share Posted December 14, 2018 (edited) Well AG have done it again bigger and better! The annual report is in and the complaints team have managed to help players return more than $20 million!! Congratulations to the entire team and our very own Guru of course. More information can be found here. Edited December 14, 2018 by cocopop3011 Typo volendam101, ValDes and Afi4wins 3 Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted December 14, 2018 Share Posted December 14, 2018 WOW! That's all I can say...and congrats of course. cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted December 14, 2018 Share Posted December 14, 2018 Congrats.... Here's hoping the regulators read the complaints that people are submitting and finding away to deal with some of them before they hit the complaints stage though as well. Delayed payments, unfair terms etc would be the two easiest to nip in the bud cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
volendam101 Posted December 14, 2018 Share Posted December 14, 2018 Agrees with Pinnit. Congrats AG ! But it s shamefull so many internetcasinos only pay after complaints and players asking for your help.. cocopop3011 and pinnit2015 2 Quote Link to comment Share on other sites More sharing options...
ValDes Posted December 14, 2018 Share Posted December 14, 2018 Well, one of those rare moments when Guru is simply... speechless! Congratulations to the entire AskGamblers Complaints & Support Team for their tenacious efforts and insane hard work to help as many players in trouble as possible! cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted December 14, 2018 Author Share Posted December 14, 2018 Yep! Drinks all round guys, well done. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted December 15, 2018 Share Posted December 15, 2018 Agrees with Pinnit. Congrats AG ! But it s shamefull so many internetcasinos only pay after complaints and players asking for your help.. Totally agree. To those ‘in the know’ we have this forum/complaints and others who will progress player issues. But the bulk of players may not even know or be unaware and therefore get shafted or give up at customer support stage. But hopefully AG and others lead to them improving their operations. And I’m sure it has done. Iv a ten point casino master plan should any casino wish to hire me in a consultancy basis :-) All proceeds to GamCare :-p cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
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