Beware the 888 casino!

[Deviousdevil]

Playing on 888 poker/ casinos on and off for a couple years. Won more from poker... Guess in the last 13 month or so I've lost 1500$ to the casino part. Most from poker winning or winnings in general maybe 300 400 my money on lost of suspicious play. Anyways to this part.

 

Playing on 888 casino yesterday multihand blackjack.

Screenshot shows

I have 8 + 2 = 10 I hit get an A. =21

Dealer has Q. Draws 2nd card. Gets Ace = 21

 

Result as most people who play blackjack call this a Push. Same total as dealer . Money returned

 

Here I am losing my bet left with 0$

 

Support so far said and this is quoted

 

, thank you for providing a screenshot which was of great assistance. However from a review of your account it was seen that both you the player and the dealer had a count of 21. Nevertheless as this counts as a push your stake would have been re credited back to your account.

 

 

 

This never happend

 

 

BEWARE! Who know what other shady things are happening . This is one of many I'm sure...

[ValDes]

Hello there and welcome to AskGamblers. 

 

In a situation where you have reasonable doubts to suspect a software glitch and/or malfunction, those should be duly reported to the relevant casino team for further investigation. Usually, such investigation would involve the relevant software vendor too, so it might take some time to get the requested answers. 

 

In case you have already received your answers, but consider these as unjustified enough or not addressing/resolving the issue in a fair and adequate way, you may also consider using AskGamblers Casino Complaints Service /AGCCS/ and submit official complaint against the relevant operator. 

 

More about AGCCS you can find in our Knowledge Base. 

 

Using AskGamblers Casino Complaints Service

[Afi4wins]

Well, personally for me, any 888 casino is a EH-EH-EH casino to me...so I have always avoided them as much as I can! 

[LeoDubbed]

Isn't black jack always win? And therefore the house wins? In my experience, if this happened the other way around, the player will got paid. Blackjack beats any other 21. At a land based casino, when a player hit blackjack and the house drew a card below 10, the player wins and therefore will get paid.

Anyway, there are many versions of blackjack out there and some of them have different rules.

[LeoDubbed]

What is a Blackjack, or Natural?

A blackjack, or natural, is a total of 21 in your first two cards. A blackjack is therefore an Ace and any ten-valued card, with the additional requirement that these be your first two cards. If you split a pair of Aces for example, and then draw a ten-valued card on one of the Aces, this is not a blackjack, but rather a total of 21.

The distinction is important, because a winning blackjack pays the player at 3 to 2. A bet of $10 wins $15 if the player draws a blackjack. A player blackjack beats any dealer total other than blackjack, including a dealer’s three or more card 21. If both a player and the dealer have blackjack, the hand is a tie or push.

[ValDes]

Dear @Deviousdevil, 

 

Please keep in mind that your complaint against the aforementioned brand has been rejected earlier today due to unjustified accusations which you never deem necessary supporting with any evidence and/or any other proof you might have and which could backup your claims. 

[Actualplayer]

Dealer should win with the blackjack. You are in wrong OP.

 

However when it comes to 888, they have done plenty of sketchy stuff in the past, but in this one they are correct.