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MiamiDice: Slow verification and slow payment


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in one of the earlier posts it was a copy from the complaints section  ;) Should be the the rest of us, curse the game, have a smoke, and pick the laptop off the floor  :p

 

Hahahaha...I like this! Like I just did about Thunderkick's Flame Busters game yesterday...

curse it to hhell...had some smokes...cool down...but never had to pick up my laptop from the floor...

I'd never hurt my Darling in Red!!! Hahahaha.  :D

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in one of the earlier posts it was a copy from the complaints section  ;) Should be the the rest of us, curse the game, have a smoke, and pick the laptop off the floor  :p

 

Oooohh..Sorry I'm with you now. I thought you meant he had gone to another forum and moaned about us  :p

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  • 11 months later...

I first lost 500 euro witht he deposit bonus but then won 1700 which i wanted to withdraw. THey asked for documents and all seemed ok. But suddenly my account was frozen and when i asked in livechat they said that i am banned from all their network. I played one other casino in the same network and lost. I followed all rules and understand nothing. Avoid this site and the whole network White Hat gaming. I have heard numbers of people who had the same problem with the network.

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I first lost 500 euro witht he deposit bonus but then won 1700 which i wanted to withdraw. THey asked for documents and all seemed ok. But suddenly my account was frozen and when i asked in livechat they said that i am banned from all their network. I played one other casino in the same network and lost. I followed all rules and understand nothing. Avoid this site and the whole network White Hat gaming. I have heard numbers of people who had the same problem with the network.

 

Hi there and welcome to AskGamblers. 

 

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I first lost 500 euro witht he deposit bonus but then won 1700 which i wanted to withdraw. THey asked for documents and all seemed ok. But suddenly my account was frozen and when i asked in livechat they said that i am banned from all their network. I played one other casino in the same network and lost. I followed all rules and understand nothing. Avoid this site and the whole network White Hat gaming. I have heard numbers of people who had the same problem with the network.

 

 

Hi there and welcome to AskGamblers. 

 

Considering the nature of the described issue, you may consider the idea of using AGCCS /AskGamblers Casino  Service/. More about how to use it . 

 

Also, don't forget to read carefully all the and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. 

 

 

Let us know in case you need further assistance. 

 

I got a reply from them claiming another site have sent me an e-mail 6 months ago saying i am banned from their network. I never received any email and even if i did how is it possible to open account and deposit money on a network you are banned from? they still refuse to pay out. I have e-mailed the CEO of white hat gaming but got no reply. I also contacted Swedish newspaper in which they are adverrtising and the will persue the matter i hope.

Network like this should not exist.

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This group have one of the weirdest business models about. If you took a lot of bonus's they will ban you. Not bonus ban only, but whole ban. I think they've now changed a bit whereby they let you play on, but just with no offers. If you had a withdrawal pending they should, or normally, would, pay that out before the final ban. 

 

Key question is bonus ban or self exclusion.

 

Some casinos will identify you at the start before you even open the account, other wait until verification. You don't need to be a genius to work out why it's more beneficial for them to wait until the latter. 

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