FrozenFish Posted April 5, 2017 Author Share Posted April 5, 2017 Complaint went thru now. Quote Link to comment Share on other sites More sharing options...
ValDes Posted April 5, 2017 Share Posted April 5, 2017 Your complaint has just been accepted and processed. Please make sure to follow all the AGCCS Terms and Guidelines. Good luck! FrozenFish 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted April 5, 2017 Share Posted April 5, 2017 Good luck with your complaint FrozenFish 1 Quote Link to comment Share on other sites More sharing options...
FrozenFish Posted April 9, 2017 Author Share Posted April 9, 2017 Well, so far I am not very impressed with MiamiDice. Three days ago I got an email saying : "We are sorry to hear you have not received your withdrawal as yet. We have followed up on this for you and we have been confirmed with the following information: There was a delay with the VISA WD on the 5 April and we are in the process of contacting Ayden and resolving this for you We trust that we have been of assistance, but do not hesitate to contact us again should you have any further queries." I responded a couple of hours later asking for a timeframe - when can I expect to be paid. Still havent heard anything from them about that. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted April 9, 2017 Share Posted April 9, 2017 Well, so far I am not very impressed with MiamiDice. Three days ago I got an email saying : "We are sorry to hear you have not received your withdrawal as yet. We have followed up on this for you and we have been confirmed with the following information: There was a delay with the VISA WD on the 5 April and we are in the process of contacting Ayden and resolving this for you We trust that we have been of assistance, but do not hesitate to contact us again should you have any further queries." I responded a couple of hours later asking for a timeframe - when can I expect to be paid. Still havent heard anything from them about that. Seems like you are having the run around, but let's just wait and see what the complaint brings. FrozenFish 1 Quote Link to comment Share on other sites More sharing options...
FrozenFish Posted April 10, 2017 Author Share Posted April 10, 2017 To compare - I won €900 on Happy Hugo friday and the money came to my bank account today.... Quote Link to comment Share on other sites More sharing options...
FrozenFish Posted April 11, 2017 Author Share Posted April 11, 2017 Might be the wonder of Easter - but I finally got the money I won from Miami Dice. 22 days to get verified and paid... yeah, not impressed! But, I got paid! Yesterday I requested a €500 win from Fantasino Casino. Let's hope they are a bit faster Thank you for the support, Askamblers and Happy Easter! cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
ValDes Posted April 11, 2017 Share Posted April 11, 2017 Might be the wonder of Easter - but I finally got the money I won from Miami Dice. 22 days to get verified and paid... yeah, not impressed! But, I got paid! Yesterday I requested a €500 win from Fantasino Casino. Let's hope they are a bit faster Thank you for the support, Askamblers and Happy Easter! You are most welcome! Glad to hear your issue has been successfully resolved and happy Easter to you too. FrozenFish 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted April 12, 2017 Share Posted April 12, 2017 Might be the wonder of Easter - but I finally got the money I won from Miami Dice. 22 days to get verified and paid... yeah, not impressed! But, I got paid! Yesterday I requested a €500 win from Fantasino Casino. Let's hope they are a bit faster Thank you for the support, Askamblers and Happy Easter! Fantastic news and seems like you're on a roll too, hope the wins keep coming. Thanks for keeping us posted and Happy Easter to you too! Don't eat too many eggs FrozenFish 1 Quote Link to comment Share on other sites More sharing options...
FrozenFish Posted April 12, 2017 Author Share Posted April 12, 2017 Fantastic news and seems like you're on a roll too, hope the wins keep coming. Thanks for keeping us posted and Happy Easter to you too! Don't eat too many eggs Not too worried about the eggs... but chocolate on the other hand cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted April 13, 2017 Share Posted April 13, 2017 Not too worried about the eggs... but chocolate on the other hand Chocolate ones I meant FrozenFish 1 Quote Link to comment Share on other sites More sharing options...
FrozenFish Posted April 16, 2017 Author Share Posted April 16, 2017 Chocolate ones I meant I am on a roll... for sure! Yesterday I deposited NOK 190 (USD16) to InterCasino. One hour or so later, I had NOK15000. Esqueleto Explosivo, Twin Spin and Mega Moolah Isis. Also this week NOK 5000 from Fantasino and NOK 15000 from Norske Lodd (Isis). All came from small deposits, under USD20. Good easter for me! cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted April 16, 2017 Share Posted April 16, 2017 I am on a roll... for sure! Yesterday I deposited NOK 190 (USD16) to InterCasino. One hour or so later, I had NOK15000. Esqueleto Explosivo, Twin Spin and Mega Moolah Isis. Also this week NOK 5000 from Fantasino and NOK 15000 from Norske Lodd (Isis). All came from small deposits, under USD20. Good easter for me! Wowza! Well done you,and I hope your withdrawals are going smoothly too? Keep the winning roll up, that;s what we love to see. FrozenFish 1 Quote Link to comment Share on other sites More sharing options...
FrozenFish Posted April 17, 2017 Author Share Posted April 17, 2017 Wowza! Well done you,and I hope your withdrawals are going smoothly too? Keep the winning roll up, that;s what we love to see. Thank you! Withdrawals... because of easter no money yet - but as I understand the Fantasino is on its way and Norske Lodd approved... About InterCasino - it is one of those "anynomous" casinos... Nothing special, clean, a bit boring looking, but I really like them. Fast loading site, games play flawless, responsive customer service... If the verification/paying prosess is quick i will give them full score and even + for the super clean look Quote Link to comment Share on other sites More sharing options...
MacdoniS Posted April 18, 2017 Share Posted April 18, 2017 Hey FrozenFish, Glad that you're on your way out and get paid. Do you file a complaint before mate? Before they process your withdrawal or you just wait for them? Quote Link to comment Share on other sites More sharing options...
FrozenFish Posted April 18, 2017 Author Share Posted April 18, 2017 Hey FrozenFish, Glad that you're on your way out and get paid. Do you file a complaint before mate? Before they process your withdrawal or you just wait for them? I filed a complain here at AskGamblers. MacdoniS 1 Quote Link to comment Share on other sites More sharing options...
MacdoniS Posted April 19, 2017 Share Posted April 19, 2017 I filed a complain here at AskGamblers. That must helped a lot mate because you deserve better. FrozenFish 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted May 1, 2017 Share Posted May 1, 2017 @spinspinspin Your post has been hidden and I suggest you read the forum rules if you intend to continue posting here. We welcome anyones opinions however please make sure you keep to our posting guidelines. Unjustified accusations will not be tolerated without proof. Quote Link to comment Share on other sites More sharing options...
spinspinspin Posted May 2, 2017 Share Posted May 2, 2017 This is Imperium Network Solutions Limited Casinos that also run Miami Dice: Miami Dice = 4 COMPLAINTS 1 DAY AVG RESPONSE 6 DAYS AVG COMPLAINT LIFE 1,762 USD AVG AMOUNT 1. Not paying on time. RESOLVED after complaint. 22 days it took. 10 000,- NOK 2. Will it ever pay out the funds I won? RESOLVED after complaint. 3000,- NOK 3. Cancelled my withdrawal, unfairly accusing me of breaching max bet rule RESOLVED after complaint. 50 000,- NOK Look at this complaint and tell me that you think its ok to advertise for these people on Askgamblers? 6 days to even answer on the complaint and thats after support have said "we stand on our descision and will not look through your account again". And then they come up with this: "It seems on this occasion that the rule was incorrectly applied. I believe this was due to one of our Fraud agents mistaking your currency (SEK) for GBP or EUR. This was a completely honest mistake on our part and I can only apologise for the error." 4. Too slow verification RESOLVED after complaint. The Grand Ivy Casino = 1 COMPLAINT 1 DAY AVG RESPONSE 1 WEEK AVG COMPLAINT LIFE 1. Refusing to honor AskGamblers exclusive bonus offer. RESOLVED after complaint. Amsterdams Casino = 4 COMPLAINTS 16 HOURS AVG RESPONSE 3 DAYS AVG COMPLAINT LIFE 1,185 USD AVG AMOUNT 1. Not accepted documents, blocked account, refused to provide any reasons. REJECTED Amsterdams Casino refused to share all the necessary information with AskGamblers Complaints Team so that this complaints case could be adequately, justly and fairly reviewed and decided. ? 2. Rejected payment & account closure with unfair reasons RESOLVED after complaint. 5950,- NOK 3. Delayed payment to Skrill RESOLVED after complaint. 1500,- EURO 4. Stalling Payout of Winnings REJECTED 300,- USD 21 Casino = 5 COMPLAINTS 1 DAY AVG RESPONSE 1 DAY AVG COMPLAINT LIFE 720 USD AVG AMOUNT 1. Giving me the run around with a small, 30 euro withdrawal REJECTED 30,- EURO 2. Stalling small $60 payment for weeks RESOLVED after complaint 60,- USD 3. Account Frozen, Unable to cash out legitimate winnings RESOLVED after complaint 18 000,- NOK 4. Live support gave wrong info about a current bonus offer RESOLVED after complaint 5. Took my own money from me REJECTED Diamond 7 Casino = 3 COMPLAINTS 2 DAYS AVG RESPONSE 1 WEEK AVG COMPLAINT LIFE 507 USD AVG AMOUNT 1. Account closed and winnings confiscated without real explanation RESOLVED after complaint (?!) 12 000, SEK 2. Accusing me of breaching the max bet rule after the wagering requirements have been reached?! RESOLVED after complaint 1500,- GBP 3. Account disabled after just 1 day with 13,000 SEK balance RESOLVED after complaint 13 000,- SEK Spin Station Casino = 10 COMPLAINTS 2 DAYS AVG RESPONSE 1 WEEK AVG COMPLAINT LIFE 1,658 USD AVG AMOUNT 1. Terms and conditions applied improperly to withdrawal attempt RESOLVED after complaint 20,- EURO 2. Self excluded and was still able to deposit RESOLVED after complaint 130,- GBP 3. Withdrawal nightmare RESOLVED 80,- EURO 4. Stalling £5000 payment for well over a week RESOLVED 5000,- GBP 5. Withdrawal delayed without reason RESOLVED 450,- GBP 6. Unfairly confiscated legitimate winnings RESOLVED 3050,- EURO 7. Giving me a hard time with account verification and payment RESOLVED 80,- EURO 8. Account Locked With Balance £23,300, No Explanation 30 hours later REJECTED 23,300 GBP 9. Troubles with address verification RESOLVED 40,- EURO 10. Won't pay legitimate winnings RESOLVED 4000,- EURO Hello! Casino = 8 COMPLAINTS 1 DAY AVG RESPONSE 1 WEEK AVG COMPLAINT LIFE 928 USD AVG AMOUNT 1. 29,000 NOK withdrawal unfairly confiscated. 30 HOURS LEFT FOR HELLO! CASINO TO RESPOND. 2. Winnings unfairly confiscated 75 HOURS LEFT FOR HELLO! CASINO TO RESPOND. £286 3. Banned account and delayed payment RESOLVED 29,502 KR 4. Bonus and winnings unfailry removed RESOLVED 435,- EURO 5. Waiting for my withdrawal for a week RESOLVED 110,- EURO 6. Verification problems and delayed payment RESOLVED 50,- EURO 7. Unfair confiscation of legitimate winnings RESOLVED 8724,- KR 8. No update about my delayed payment RESOLVED 445,- EURO Cyber Club Casino = 3 complaints AND BLACKLISTED! 3 DAYS AVG RESPONSE 3 DAYS AVG COMPLAINT LIFE 3,929 USD AVG AMOUNT 1. Verification issues RESOLVED 4000,- EURO 2. Cyber Club Casino won't pay my big win RESOLVED 4351,- EURO 3. Cyber Club Casino - Not complying with its own responsible gaming policy! RESOLVED 1590,- GBP Read some of the worst complaints. It`s insane! Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted May 2, 2017 Share Posted May 2, 2017 Not sure what your point is if I'm honest? This isn't proof of the accusations you made. Quote Link to comment Share on other sites More sharing options...
spinspinspin Posted May 2, 2017 Share Posted May 2, 2017 In my opinion you are nothing but a scammer when you use all means not to pay people. Is this just a honest mistake in your opinion: 3. Cancelled my withdrawal, unfairly accusing me of breaching max bet rule RESOLVED after complaint. 50 000,- NOK 6 days to even answer on the complaint and thats after support have said "we stand on our descision and will not look through your account again". And then they come up with this: "It seems on this occasion that the rule was incorrectly applied. I believe this was due to one of our Fraud agents mistaking your currency (SEK) for GBP or EUR. This was a completely honest mistake on our part and I can only apologise for the error." Fraud agents that dont know the difference on currency? Yeah...... One company managed to get 35 complaints and the same problem in most of them. They even have one casino blacklistet here. If Askgamblers had a little more integrity they would not advertise for any of their casinos. In my opinion you are nothing but a scammer when you use all means not to pay people. Is this just a honest mistake in your opinion: 3. Cancelled my withdrawal, unfairly accusing me of breaching max bet rule RESOLVED after complaint. 50 000,- NOK 6 days to even answer on the complaint and thats after support have said "we stand on our descision and will not look through your account again". And then they come up with this: "It seems on this occasion that the rule was incorrectly applied. I believe this was due to one of our Fraud agents mistaking your currency (SEK) for GBP or EUR. This was a completely honest mistake on our part and I can only apologise for the error." One company managed to get 35 complaints and the same problem in most of them. They even have one casino blacklistet here. If Askgamblers had a little more integrity they would not advertise for any of their casinos. Quote Link to comment Share on other sites More sharing options...
LeoDubbed Posted May 2, 2017 Share Posted May 2, 2017 Well, it's very unfortunate for you there but I actually never had any issues with all casino mentioned above. My account verifications went smoothly. Quote Link to comment Share on other sites More sharing options...
spinspinspin Posted May 2, 2017 Share Posted May 2, 2017 It got nothing to do with that. I lost way more on other sites and been very satisfied. But when I get lied to and they dont even get their own timelines when it comes to verification and cashout I think people should know about it. I thought that was the point with sites like this one. When you have a company with 35 complaints and one casino blacklistet, is it something wrong with the customers or the company? Just read some of the complaints and answers from the sites. It`s a joke. But I been told to make a thread with proof, so they dont delete my post again. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted May 2, 2017 Share Posted May 2, 2017 Personally had no issues with MD - in face most Caddell's i've found to be sound. However, they have poor pending periods, a minimum bet to meet wagering requirements and I know instances of others having issues. There are better ones around. However that's the joy's of the internet...we can perform due diligence, check the complaints and hopefully avoid disappointment cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted May 3, 2017 Share Posted May 3, 2017 Spinspinspin - I have already informed you of the rules via PM, Slander towards AG will not be tolerated and if you continue with this behaviour the appropriate action will be taken against your account. So I highly suggest you take your anger elsewhere. Quote Link to comment Share on other sites More sharing options...
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