Experience with Betbay? (Reputation, Withdrawals & Conflicting Limits)

[Link1np4rk]

Hi everyone,

I'm looking to get some first-hand information and community insights regarding Betbay.

Before signing up or making a significant deposit, I'd like to check with the AskGamblers community:

1. Reputation & Licensing: Are they reliable and operating under a valid license?

2. KYC & Verification: How smooth and fast is their document verification process?

3. Withdrawal Speed: Are payout requests processed within reasonable timeframes, or have you experienced any delays?

4. Overall Experience: Any red flags or notable terms and conditions I should watch out for?

5. Conflicting Withdrawal Limits: Their Terms & Conditions state a daily withdrawal limit of €5,000 and a monthly limit of €25,000. However, the cashier interface only allows up to €1,000 per transaction. This inconsistency seems a bit suspicious to me—has anyone experienced issues or delays when withdrawing larger amounts?

If anyone has active experience with this site, I would really appreciate your feedback!

Thanks in advance,

 

 

https://www.askgamblers.com/online-casinos/reviews/betbay-casino

[Afi4wins]

@Link1np4rk Hi there and welcome to the forum.

Hopefully someone can give some comments here for you.

[loceff13]

It might be a higher level of KYC required to do >1000eur withdrawals etc, you could aks their support which methods allow more.

[Link1np4rk]

3 hours ago, Afi4wins said:

@Link1np4rk Hi there and welcome to the forum.

Hopefully someone can give some comments here for you.

Thank you , i hope so. 

 

1 hour ago, loceff13 said:

It might be a higher level of KYC required to do >1000eur withdrawals etc, you could aks their support which methods allow more.

Well, there are only 2 options available and both have a €1,000 limit. I can't use MiFinity for withdrawal because I have never used it to deposit or used it at all. On the bright side, their support responds quickly and processes (approves or rejects) documents fast, but I haven't even made a successful €1,000 withdrawal yet.

[Maddison Dwyer]

The €1,000 figure may just be a per-transaction cap, but that only helps if multiple withdrawals can actually remain open and be processed. I’d ask support, in writing, how many €1,000 requests can be pending at once, whether the €5,000 limit uses a calendar day or rolling 24 hours, and whether a higher verification level changes the cashier cap. The written limit matters less than what the withdrawal flow allows in practice.

[Link1np4rk]

9 hours ago, Maddison Dwyer said:

The €1,000 figure may just be a per-transaction cap, but that only helps if multiple withdrawals can actually remain open and be processed. I’d ask support, in writing, how many €1,000 requests can be pending at once, whether the €5,000 limit uses a calendar day or rolling 24 hours, and whether a higher verification level changes the cashier cap. The written limit matters less than what the withdrawal flow allows in practice.

 

My first €1,000 withdrawal is still sitting in 'Pending' status. It has gone 20 hours. 

[Link1np4rk]

Just a quick update:

I have successfully received my first withdrawal! It took some time to get my KYC fully verified, but once it was completed, I submitted my first request. I received the approval confirmation after 77 hours, and just 4 hours later, the €1,000 landed in my account.

However, the main concern still remains: How long is it going to take for me to cash out my entire balance at this pace?

I currently have a €37,000 balance remaining, with another €1,000 request sitting in 'Pending' status.

I will keep everyone updated as the next request progresses!