Vamshii_T Posted October 13 Posted October 13 On 10/11/2026 at 8:20 PM, Sportbettor said: Hello guys i've been playing today sports on Stake won few parlays and suddenly they want me to do level 4 verification (WICH I DID ALREADY ) I was verified for level 4 already , they want me to do it aggain and when i asked what terms of conditions did i break i get the response they don't want to talk about it and i need to verify aggain to level 4 wich is absurd. That’s really frustrating, especially when you’ve already completed Level 4 verification and just want to withdraw your winnings. I can understand how stressful it must be to get no clear explanation from support. Hopefully, saving your verification records and requesting a clear answer through their official complaints process helps get this resolved soon. Good luck! Sportbettor 1 Quote
Maiwen Posted October 13 Posted October 13 As far as I know, Stake is a reputable and trustworthy casino. I don't think they look for excuses to avoid paying out. I’ve never made a deposit at this casino, but I won €100 using a no-deposit bonus. The casino paid me without even asking for verification or documents. Sportbettor 1 Quote
Sportbettor Posted October 13 Author Posted October 13 I have submitted level 2 verification but stake doesnt want to reply me back on support i've been waiting for over 1 hour. Quote
Flatzem888 Posted October 13 Posted October 13 1 minute ago, Sportbettor said: I have submitted level 2 verification but stake doesnt want to reply me back on support i've been waiting for over 1 hour. they must be very busy Sportbettor 1 Quote
Sportbettor Posted October 13 Author Posted October 13 Never been busy like this before .. they just don't want to reply thats all this is so disgusting how they are treating people Quote
AlexShmithz Posted October 13 Posted October 13 Bro, I had the exact same problem on Stake. Won a few parlays and out of nowhere they asked for Level 4 verification again, even though I was already fully verified. Support refused to explain anything and just gave me the runaround. Hit me up on Telegram @AlexSmithax, I can tell you how to sort this out. Afi4wins 1 Quote
Sportbettor Posted October 13 Author Posted October 13 still havent replied back im waiting over 2.5 hours Quote
Sportbettor Posted October 13 Author Posted October 13 Waiting over 6 hours for Stake support to even take a look at Documents i sent. This is absurd. Quote
Sportbettor Posted October 13 Author Posted October 13 Level 2 completed , now level 3 and 4 tommorow hopefully i can manage it Flatzem888 and Vamshii_T 2 Quote
cocopop3011 Posted October 15 Posted October 15 On 10/14/2026 at 12:59 AM, Sportbettor said: Level 2 completed , now level 3 and 4 tommorow hopefully i can manage it Please keep us posted!! Quote
Sportbettor Posted October 15 Author Posted October 15 They wanted me to take verification for level 2 , wich i did they approved me now when i delivered utility Bill For level 3 they declined it and now they are saying im banned due to breach od terms , wich ones the dont want to say... I dont know what to do Guys anymore Quote
cocopop3011 Posted October 15 Posted October 15 10 minutes ago, Sportbettor said: Look at this .. absurd Swearing at them isn’t going to help you. Did they reply to say which term you breached? Quote
Flatzem888 Posted October 15 Posted October 15 surely they gotta at least tell you what rule you broke. they owe you at least that much. Sportbettor 1 Quote
Sportbettor Posted October 15 Author Posted October 15 They dont want to say , cause there is nothing wrong that ive done Quote
Sportbettor Posted October 15 Author Posted October 15 I've made a complaint aggain hopefully they will alow it this time cause stake are not willing to communicate with me anymore saying that my account is banned now . Quote
cocopop3011 Posted October 16 Posted October 16 10 hours ago, Flatzem888 said: surely they gotta at least tell you what rule you broke. they owe you at least that much. 10 hours ago, Sportbettor said: They dont want to say , cause there is nothing wrong that ive done I agree - they have to tell you what rule you breached! It may be vague but you are owed that, they can’t just ban you and not tell you what you breached! Quote
cocopop3011 Posted October 16 Posted October 16 9 hours ago, Sportbettor said: I've made a complaint aggain hopefully they will alow it this time cause stake are not willing to communicate with me anymore saying that my account is banned now . Where did you open the complaint? Quote
Sportbettor Posted October 16 Author Posted October 16 Its only way to go for me now cause they dont want to let me withdraw or make verification Quote
cocopop3011 Posted October 16 Posted October 16 19 minutes ago, Sportbettor said: Here on AG Great - what’s the current status please? Quote
cocopop3011 Posted October 16 Posted October 16 13 minutes ago, Sportbettor said: Its only way to go for me now cause they dont want to let me withdraw or make verification Yep I agree - let’s see what happens Sportbettor 1 Quote
Sportbettor Posted October 16 Author Posted October 16 I am waiting now , they are reviewing it , probably takes 48-72 hours Quote
Sportbettor Posted October 16 Author Posted October 16 After i've sent them my last 3 month's utility Bill they have messaged me trough support and told me my account was banned and i cannot do any transfer nor apply for verification aggain . Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.