If a casino closes you under a clause that says “refund the balance,” can they void the winnings anyway?

[Joshyyy]

I want a straight opinion on one contract point. Not a pile-on.

MineBit closed my account for jurisdictional reasons. I am not arguing that close anymore.

They cited Section 10.3. That clause says if they close because you are resident in, or playing from, a country where use is not legal, they may close the account immediately, and any balance on the date of closure will be refunded.

At closure the balance was more than $800,000 USD. They voided it. They did not refund it.

They also pointed at Casino Guru’s Fair Gambling Codex on “Playing with Bonus Money.” I never claimed a MineBit promo, rakeback, or reward. Every wager was real deposited cash. When I said I “saved bonuses,” I meant a slot feature triggered on real-money spins, not bonus funds sitting in the account.

AskGamblers closed a complaint with: MineBit acted in accordance with its Terms. The close does not say which term allows a void after 10.3, or that I played with promotional bonus money. MineBit now uses that close to say the matter is finished. Anjouan and ADR have not given a working reply.

Two questions:

1. If the operator chooses 10.3 as the close reason, does that clause require a refund of the balance, or can they still void under a bonus/breach section without showing a claimed bonus?
2. Is applying “Playing with Bonus Money” rules to real-cash feature play a valid reason to confiscate the balance?

I am not asking anyone to harass the casino or the complaint site. I am asking whether the written term matches what they did.

Evidence I can post if useful: the 10.3 text, their closure email, the void, the Codex page they used, and the bonus history showing no promo claimed.

Closed AG case (for context only):
https://www.askgamblers.com/casino-complaints/minebit-casino-closed-and-voided-800000-usd-winnings-due-to-jurisdiction-restrictions

[Afi4wins]

@Joshyyy Your country (according to your IP address used) is restricted from registering/playing at Minebit Casino - how you managed to sign up in the first place is questionable.

Usually, if a player's account has been closed due to country restriction, then the casino should refund your deposits.

The casino can only confiscate your balance if there was a definite breach of T&C rule/term done by you.

As far as I know, there shouldn't be any other reason to close your account except under Responsible Gambling terms....but I cannot be certain of course.

[loceff13]

What is the big issue with delaying/saving bonuses and how is it abuse? Is it a way to get around a max cashout cap or something playing the bonuses after a withdraw+small deposit then trying to cashout again etc.