Wintingo : I haven't Forgotten

[Hellridah]

Howdy , 

 

Well it goes like this a while back in 2015 I won some money about 9k Usd and everything 

was cool etc reviewed the casino everything seemed cool i got the first payment of 4k 

then your agent told me second payment would be in on that tuesday and it didn't come through 

buddies remember ? and then the email's to try to get me to throw the dice . 

 

Your all probably wondering why this isn't in a complaint there's a reason I wont stand a chance 

in a complaint as I never screened the conversation but i still got the email's guys including this 

one : (After the 4k was reversed on the tuesday when it was meant to go in) (1 week exactly the 4k max per week)

 

Hi Tane,

 

Congrats on a great win with us and always good to see. While the games are Hot, I would like to offer you a 25% return on up to $1000 until the close of business tomorrow. Should you continue your gaming and play, I will add the 25% back to you. Let me know when you have played and I will add the bonus to your account.

 

 

 

All the best and have a great week.

 

Kind regards,

 

Pierre

 

 

 

Yeah been holding this back for a while now lets do this I thought about it for a while had that tuesday happened the rest wouldn't have 

lets rock baby. 

 

 

[ValDes]

There's always a pretty good chance to post a complaint and get it accepted and processed if your payment was NOT processed as per the casino's terms and conditions. 

 

By the way, does your post mean you reversed and lost all that money? 

[Hellridah]

Hey Valdes , 

 

What happened was it was rolled back into the account where it should have been processed on the tuesday as per the 

the communication of the agent so I was basically left waiting for another week and started getting emails tempting me 

to spend the money . 

End of the day if that's how they roll good luck with that just figured I'd mention it I ended up spending the money on the 

saturday out of frustration but felt let down that the money was never processed earlier being told it would. 

 

Tricky situation because there's arguments on both sides one could argue that what happened after was after the 

fact so yeah that's basically the situation.

The Agent in Question was a guy named Andrew he and I discussed the situation starting from the 2/10/15 where 4k 

should have been paid on that day and the agent must have been talking to someone as there was a long pause 

then came back and told me to go ahead and request the second withdrawal : also both times where it says cancelled 

thats the casino rolling the money back into my casino account. 

 

[ValDes]

I see... 

 

Well, sorry to be the bad messenger, but in my opinion, you don't have a case here. There might be a lot of arguments in both direction, but the most significant one is the fact that it was you who reversed and played the money. This only argument prevails over all the other combined, simply because you would never complaint IF you had luck and won with the reversed money. 

 

On the other hand, not withstanding to promises and 'tempting' players to reverse while their cashouts are in pending state is definitely not what a decent casino is supposed to do. 

 

Take this as one h ell  of an expensive lesson and move on. 

[Hellridah]

I see... 

 

Well, sorry to be the bad messenger, but in my opinion, you don't have a case here. There might be a lot of arguments in both direction, but the most significant one is the fact that it was you who reversed and played the money. This only argument prevails over all the other combined, simply because you would never complaint IF you had luck and won with the reversed money. 

 

On the other hand, not withstanding to promises and 'tempting' players to reverse while their cashouts are in pending state is definitely not what a decent casino is supposed to do. 

 

Take this as one h ell  of an expensive lesson and move on. 

 

Granted I spent the money I'll agree with part but the money was not reversed by myself it was reversed by the casino forcibly what they should have

done instead of throwing the money back into the account for which reasons are obvious is split the payment into sections and paid out the winnings

that way instead of me having to keep submitting new withdrawals whole thing is set up to entice the player into spending the money its as clear as

day.

 

And yes this is a lesson and I will move on but you others out there take note of my "lesson" and hey wasn't a bad lesson still managed 4k usd at a cost 

of 150 usd so all in all wasn't a bad lesson and for the record I narrowly missed on a 100 dollar bet on a sequenced Elevation which would have 

taken those guys to the cleaners so yeah will move on from this one and they can count their lucky stars the 3 chests didn't pop lol . 

 

-T

[cocopop3011]

Sorry to read about this and I really feel for you. It's certainly not good practise for any casino to try and tempt you to spend the money, I guess it all comes down to being strong willed. But again I don't agree that an casino should use these tactics.

 

At the end of the day if the casino doesn't want to pay out winnings then they really should not have gone into business!!

 

I reversed' 4k once after winning 5k and let me tell you it was a lesson I'll never ever forget.