Ask Me Anything - Keith Head of Product at AskGamblers

[cocopop3011]

Hey guys, tomorrow we have a new Ask Me Anything starting with our very own Head of Product at AskGamblers - Keith!

Some of you will already know of Keith and have seen him lurking in the forum, so I thought, let's bring him in so you guys can ask him all the questions! 

Keith is in charge of making sure our audience's ideas get put into place, as well as team ideas! He's the main man who makes all this happen, which is pretty cool!

Keith is also in charge of player experience on the site and in our forum. So, if there are any features you'd like to see (or don't like), Keith is the guy to pitch to about these! So, get your questions ready because this is going ti be a good one. 

Keith can also give you a look under the hood of AG's products - so you do not want to miss this. 

Tomorrow! Be here! 

[cocopop3011]

This is now live! Let’s all welcome @Keith - AG Team and fire away your questions! 

[Blackjax]

Hello @Keith - AG Team. A warm welcome to our forum.

My question is regarding Slot providers representatives.

Is it possible to bring more Slot representatives to our forum so we can ask questions about their products?

Currently we have one from Bragg studios but he is only here if they have an active comp.

 

[Keith - AG Team]

thanks for the warm welcome @Blackjax  Great suggestion !

We have an internal team who handles the relationships with Game Providers,  and this one seems right up their alley. Will make sure to talk to them about this.

Meanwhile, im here if you have any questions about any of our features.

[Afi4wins]

@Keith - AG Team Hi Keith.

I am wondering how to get more Asian based casinos to be registered at Askgamblers - do they need to make the first move to register or can they be invited to register?

Why I'm asking is because currently, I can play mostly at my local Asian casinos only - non Asian ones either do not have Skrill, do not allow bonuses with Skrill deposits, or are simply country restricted.

2 local casinos are already listed at AG (BK8 & 12Play) but there are some others that could be listed at AG. That would be really good for me. 

[cocopop3011]

Hey guys - just a reminder that our lovely Keith deals more with the product itself - so the features that you see at AskGamblers, if you can try and target your questions more around that :--)

He will, of course, answer anything you ask, but let's try and really ask him where his expertise lies too  

[Blackjax]

@Keith - AG Team How do you plan to deal with casinos that reward for positive reviews? There are some casinos which are on AG for over 10 years and have less than 50 reviews and then there are casinos which were launched in the past two years and have close to 2000 reviews. Most of them positive with 10/10 rating.

Do you plan to limit the number of reviews a casino can have per day or week?

[Keith - AG Team]

@Afi4wins it can actually be both ! Some operators actively reach out to us to be listed , and then a member of our team will work with them to ensure they fully understand what being listed on AskGamblers means, including an explanation of our CasinoRank and Complaint Services.

Other times, we do reach out ourselves to some operators which we believe should be on our site, as they would be a good option for our community.

If you have any operators on your 'wishlist'  which you would like to see added to AskGamblers, please do message @cocopop3011  and we will make sure it reaches the right team

[Keith - AG Team]

@Blackjax Currently a user can only leave 1 review every 60 days for a specific operator. Each player review is checked and vetted by our Support team to make sure that it does not breach any of our guidelines and that they are based on real life experiences.

Some casinos actively push their user base to leave reviews on AskGamblers because they value this feedback, whilst others might not care as much. But the volume of reviews any operator receives , good or bad, is not in our control or something we can influence

[Blackjax]

One last question from me.

@Keith - AG Team currently we have Pragmatic demo tournaments which are on AG main site. Don't you think we should bring them on forum so we get more traffic? 

[Keith - AG Team]

@Blackjax do you mean the tournaments we have available here: https://www.askgamblers.com/casino-games/online-slots/free-tournaments ?

Unfortunately the platform we use to 'host' the forum does not allow us to integrate the tournaments widget directly.

[Blackjax]

5 minutes ago, Keith - AG Team said:

@Blackjax do you mean the tournaments we have available here: https://www.askgamblers.com/casino-games/online-slots/free-tournaments ?

Unfortunately the platform we use to 'host' the forum does not allow us to integrate the tournaments widget directly.

Yes.

Oh okay.