How long for Bitstarz game provider to verify the turnover to cash out big wins ?

[Miikio]

Hi  it's been 38 hours and waiting since my big win. The vip team said it takes 24 to 48 hours for game provider to verify the turnover??  And why my other smaller win with other games in pending too?  I am in cooling down for one day to stop me play with the winning money. please help thank you 

[cocopop3011]

1 hour ago, Miikio said:

Hi  it's been 38 hours and waiting since my big win. The vip team said it takes 24 to 48 hours for game provider to verify the turnover??  And why my other smaller win with other games in pending too?  I am in cooling down for one day to stop me play with the winning money. please help thank you 

Hi and welcome to the forum - was it a large win?

[Miikio]

Its multiple 8500 by $10 bet 

[Miikio]

2 hours ago, cocopop3011 said:

Hi and welcome to the forum - was it a large win?

85k