raonocomaa Posted February 16, 2015 Share Posted February 16, 2015 I just learned this morning, about the wagering requirements at Vegas Crest Casino. Although, my bad, for not reading everything completely. This one really through me. I made a deposit, and received a match bonus. Wagering was $4000. I decided to look at my activity page, and the wagering was at $7738. I contacted live chat, and they were very helpful. I had made a deposit on Jan. 30th, 2015, and lost my money, but because I did not complete the wager requirement for that deposit, they add the balance of it, to your next deposit. Therefore they added $3738. from Jan 30th, to my wagering requirement from the deposit on Feb. 16th. This is the craziest thing I have ever seen, but maybe other casinos do it also. I thanked them, and said that I would not be back. How could anyone possibly ever win anything, unless you were always really really lucky. Thank you, RAONOCOMAA GeraldSern 1 Quote Link to comment Share on other sites More sharing options...
Awena Posted February 16, 2015 Share Posted February 16, 2015 Hola raonocoma, it is always nice to see new members here but I do not like to see post like this. and I checked.. even my review is there.I could not remember at the moment what software is, what casino etc.. I did not find nothing strange in their TC but it can variate from bonus to bonus. Which one did you claimed ? I see this is rival casino, established 2014. I must say, you can ask here any time, where to deposit,you will get honest answers. You could use Submit Complaint form here @AG http://www.askgamblers.com/submit-complaint-p47 but I would suggest you to make it clear before submiting complaint. Did you emailed casino management or else ? And after all troubles here it comes the last thing .. How could anyone possibly ever win anything, unless you were always really really lucky. I found it really, really strange ValDes and links24 2 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted February 16, 2015 Share Posted February 16, 2015 I just learned this morning, about the wagering requirements at Vegas Crest Casino. Although, my bad, for not reading everything completely. This one really through me. I made a deposit, and received a match bonus. Wagering was $4000. I decided to look at my activity page, and the wagering was at $7738. I contacted live chat, and they were very helpful. I had made a deposit on Jan. 30th, 2015, and lost my money, but because I did not complete the wager requirement for that deposit, they add the balance of it, to your next deposit. Therefore they added $3738. from Jan 30th, to my wagering requirement from the deposit on Feb. 16th. This is the craziest thing I have ever seen, but maybe other casinos do it also. I thanked them, and said that I would not be back. How could anyone possibly ever win anything, unless you were always really really lucky. Thank you, RAONOCOMAA Hello, and welcome to our forum. Did you run the balance of your first deposit right down to zero? Even leaving a few pennies in there could keep that bonus active for your next deposit. I don't know the terms n Vegas Crest Casino but I can't see they can just add the wagering on to your next deposit! links24, Awena and ValDes 3 Quote Link to comment Share on other sites More sharing options...
Awena Posted February 16, 2015 Share Posted February 16, 2015 Thanks for the Share Coco, actually i learned on my own skin, how it looks with 0.20 cents left . Just as you said previously . Well, that is the thing here. Quote Link to comment Share on other sites More sharing options...
raonocomaa Posted February 17, 2015 Author Share Posted February 17, 2015 Thanks for the replies. Yes, I ran my balance and I had 26 cents. After I went back and read the terms completely, this is what I read. Problem, I did make a deposit, when claiming another bonus. I now still have $5800. to play through, from the original $4000. I am going to talk to chat again, but when I spoke with them before, she said that was how it was. Play-through requirements will be carried over from a bonus if a later bonus is redeemed before making a deposit. Quote Link to comment Share on other sites More sharing options...
raonocomaa Posted February 17, 2015 Author Share Posted February 17, 2015 I just spoke with chat again at Vegas Crest. They said that I had $1.16 left in in my account on Jan. 30th. and I have to have less than $1.00. When I checked I only saw .26, but it"s a little confusing to read. Anyway, just beware that this could happen. I do not think it is right, or fair, but I wanted to share with other people. Thank you, raonocomaa Quote Link to comment Share on other sites More sharing options...
ValDes Posted February 17, 2015 Share Posted February 17, 2015 Hello raonocomaa and welcome to the AskGamblers forum. There are at least two very important things you have to do BEFORE using any bonus at online casino: 1/ Read ALL terms&conditions associated with the bonus you intend to use. 2/ Make sure you understand every word within these terms. If not, you'd better contact casino support immediately. I can assure you that as soon as you start doing point 1 and 2 from the above, your potential troubles with online casinos will decrease dramatically. Awena 1 Quote Link to comment Share on other sites More sharing options...
Opchin Posted February 19, 2015 Share Posted February 19, 2015 What is the balance at the moment? Quote Link to comment Share on other sites More sharing options...
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