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    Casino Representatives List (Updated regularly)

    Luciana

    By Luciana
    in Ask Gamblers

     Share

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Hi Everyone! 

     

    Thanks for the introduction CocoPop :)

     

    I'm really excited to be here with you guys in the forums! I have been here at TradaCasino since March this year and I'm loving every second of it. Now the time is right to get to know our valued AskGamblers customers.

     

    As always, if you have any questions, comments, feedback or complaints you can contact me here on the forums or by PM.

     

    I'll run an exclusive promotion for you all very soon, so watch this space.

     

    Thanks,

    Rachel @ TradaCasino.

     

    In that case I definitely need to sort my account out! In fact I'm going to do it right now!

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    Luciana
    Luciana

    Hi folks Since many casino reps joined us recently and I thought it would be great to have them in one place gathered (and you also requested that, Sharon especially), here it is! List of our Casin

    ACrowLeftOfTheMurder
    ACrowLeftOfTheMurder

    Hi Luciana,   Sorry for the late reply but just noticed your message.   I met all these reps during my time at Casinomeister, and they are all verified and trustworthy reps from accredited casino

    portomasoliverep1
    portomasoliverep1

    Hello awesome AskGamblers community I am Yvette representing PortomasoLive.com ! Very pleased to have joined this group! 

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    Hello Rachel and a warm welcome to the AskGamblers Forum.  :hi:

     

    Trada is an AskGamblers Certified Casino and having an active casino rep at the forum is almost a must. ;) Hope you will have a great time here and enjoy your stay with our really awesome forum community which is unique in its positive and friendly attitude, you will see that very soon. :)

     

    Enjoy. 

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Wow! I've just been over to Trada Casino and what can I say! 10 out of 10 for customer support! Absolutely brilliant! Spoke to Nikki who was absolutely lovely!

     

    Turns out I have two accounts  :o  I know slap on the wrist for your admin!  :vava:  But she kindly deleted one for me and got my account up and running! Valleys (my partner) has an account too so she okay'd it for us both to play AND she even gave me 10 free spins!  :air_kiss:  If only all live chat agents offered a service as good as this!

     

    Thanks Trada Casino - will be making a deposit later today!

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    • 3 weeks later...
    Guest GenChat

    Guest GenChat

    Posted
    Posted

    Hi All,

     

    I am James Matthews,

     

    I would like to introduce myself as the Casino Rep for Genesys Club which includes 5 Casino brands:

    Lucky Creek, Grand Eagle, Mandarin Palace, Treasure Mile and WizBet

     

    I’ve assisted via this Forum on a few occasions but have not taken the opportunity to properly introduce myself (My bad).

     

    Please feel free to ask any questions.

     

    Have a super Weekend!

     

    Best regards

     

    James Matthews

    Genesys Club

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    GenChat, on 06 Nov 2015 - 2:24 PM, said:

     

    Hi All,

     

    I am James Matthews,

     

    I would like to introduce myself as the Casino Rep for Genesys Club which includes 5 Casino brands:

    Lucky Creek, Grand Eagle, Mandarin Palace, Treasure Mile and WizBet

     

    I’ve assisted via this Forum on a few occasions but have not taken the opportunity to properly introduce myself (My bad).

     

    Please feel free to ask any questions.

     

    Have a super Weekend!

     

    Best regards

     

    James Matthews

    Genesys Club

    Hello James and welcome to our forum finally! :p

     

    It's lovely to have you here, I'm sure our members will agree also and we look forward to hearing more from you and your casinos soon.

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    • 3 months later...
    ValDes Premium Member

    ValDes

    Posted
    Posted

    Hello Forum-

     

    Do you have a rep for bitstarz casino?

     

    I have a serious complaint I would like addressed. Thanks for any help.

     

     

     

    Espey

     

    Hello and welcome to AskGamblers. 

     

    We have received and reviewed your complaint, however I'm afraid it has been rejected by the AskGamblers Complaints Team with the relevant explanation. 

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    • 4 weeks later...
    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Looking for  contact information for Lazar Petrov for Flamantis casino. Asked me to PM him my username so he could resolve my issue, however i have no idea how to get his address to PM.

     

    Thanks.

     

    Hi cowsgomoo1929 - Did he ask you this through AskGamblers?

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    Afi4wins Premium Member

    Afi4wins

    Posted
    Posted

    Sharon darling, some active casino Managers and casino Reps do make replies to reviews posted. I had those too. But when we want to PM to the Manager, the link was not there. The casino's 'logo' and the 'casino manager' is just a logo and a text. It doesn't provide a direct link to the person concerned.

     

    For Casino Room, I wrote in to the casino's support, she then passed my message to the manager, and I soon got my 100 free spins credited as promised. For Casino Hello, I did the same thing, wrote in to their support...many days later...still no reply! Not even an acknowledgement for my email! Bad support, Hello!!!

     

    What I'm saying is...whenever a manager or a rep replies to a review, the reviewer should be able to PM that person just by clicking on his/her name. This convenience is missing. Finding where and how to PM that person is also another problem. Askgamblers need to work on this, darling! :D

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Sharon darling, some active casino Managers and casino Reps do make replies to reviews posted. I had those too. But when we want to PM to the Manager, the link was not there. The casino's 'logo' and the 'casino manager' is just a logo and a text. It doesn't provide a direct link to the person concerned.

     

    For Casino Room, I wrote in to the casino's support, she then passed my message to the manager, and I soon got my 100 free spins credited as promised. For Casino Hello, I did the same thing, wrote in to their support...many days later...still no reply! Not even an acknowledgement for my email! Bad support, Hello!!!

     

    What I'm saying is...whenever a manager or a rep replies to a review, the reviewer should be able to PM that person just by clicking on his/her name. This convenience is missing. Finding where and how to PM that person is also another problem. Askgamblers need to work on this, darling! :D

     

    I see...I can pass this feedback on as it makes sense that this is the most convenient way to get in contact with the rep!

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    I ended up looking up flamantis as a contact in PM service and messaged him and he resolved my issue within 48 hours.

     

    Was fantastic. But you should add the user flamantis as Lazar Petrov as the manager of Flamantis but to contact him, you have to PM Flamantis and he will reply.

     

    Sorry dear I'm only now getting a notification for this thread, it seems I completely missed your first response. Sorry I wasn't around to help when you replied but I'm glad you've managed to resolve your issue now. Thanks for letting me know.

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Okay guys I needed to ask our Guru about this messaging casino reps issue directly from the reviews page since I didn't know the solution to this. At the moment this isn't possible as Afi mentioned. If you need to get in touch with the casino rep and their forum nickname is displayed in their reply you can send them a PM, simply by composing a new PM and using the search engine there to find them. Usually you only need to put in a couple of letters and you'll see their name in the drop down box. 

     

    I'm afraid if you don't know their forum nickname then this isn't possible. 

     

    PM.png

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Okay guys please can you all give our newest two casino reps a very warm welcome...

     

    We have Gabriel from Celtic Casino, Fairway Casino, Lucky Live Casino, 1 Live Casino and Bet Realm Casino

     

    And we also have Lilly from Casino Cruise.

     

    I've had the pleasure of speaking with both reps and they are both absolutely lovely and they're looking forward to getting stuck into our forum with you crazy bunch.

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    Afi4wins Premium Member

    Afi4wins

    Posted
    Posted

    Aaah! Welcome aboard the craziest ship you can find, ladies...The Askgamblers Cruise Ship!

    If it doesn't make you stay up all night long...then it'll most likely make you sleep!

    But either way...it ain't a bad thing at all! Hahaha. :D

     

    Now, I hear that both of you lovely ladies would love to get stuck into the forum right?

    Okaaaay...hold on...don't sit down yet...until I find that superglue! :p Just kidding ladies! ^_^

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Aaah! Welcome aboard the craziest ship you can find, ladies...The Askgamblers Cruise Ship!

    If it doesn't make you stay up all night long...then it'll most likely make you sleep!

    But either way...it ain't a bad thing at all! Hahaha. :D

     

    Now, I hear that both of you lovely ladies would love to get stuck into the forum right?

    Okaaaay...hold on...don't sit down yet...until I find that superglue! :p Just kidding ladies! ^_^

     

     

    thanks for the intro! Looking forward to to taking a ride on the ask gambler "cruise ship"!

     

    See you around the forum!

     

    Hahaha! Omg, I actually love this idea! An AskGamblers cruise ship - we could all go on it, staff, members, casino reps and just cruise on the ocean for a few days! It would be so much fun! There'd obviously need to be a casino on board too!

     

    Mr boss man if you're reading this, empty your pockets and build us a ship pleeease!  :D

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    Afi4wins Premium Member

    Afi4wins

    Posted
    Posted

    Hahaha! Omg, I actually love this idea! An AskGamblers cruise ship - we could all go on it, staff, members, casino reps and just cruise on the ocean for a few days! It would be so much fun! There'd obviously need to be a casino on board too!

     

    Mr boss man if you're reading this, empty your pockets and build us a ship pleeease!  :D

     

    YES! YES! I second, third, fourth, fifth....one thousandth....this motion! :D

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    • 1 month later...
    Icymod Gambling is my Life

    Icymod

    Posted
    Posted

    Why? She is so damn good in doing it! :D

    Yeah, she's such a pro with those two hands!!! Those busy hands getting all sorts of jobs done :D :D :D

     

    Does Cloud Casino have a rep? I won't file a complaint with them just yet....way too early. I just need some help. Greatly appreciated!!!!

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    cocopop3011 Premium Member

    cocopop3011

    Posted
    Posted

    Yeah, she's such a pro with those two hands!!! Those busy hands getting all sorts of jobs done :D :D :D

     

    Does Cloud Casino have a rep? I won't file a complaint with them just yet....way too early. I just need some help. Greatly appreciated!!!!

     

    Not that I am aware of Icy, but I'll double check in the morning and reply on this thread with a definite answer.

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    ValDes Premium Member

    ValDes

    Posted
    Posted

    Yeah, she's such a pro with those two hands!!! Those busy hands getting all sorts of jobs done :D :D :D

    ...

     

    Icy, please, thought you are done with this sort of bs... :unknw:

     

     

    ...

     

    Does Cloud Casino have a rep? I won't file a complaint with them just yet....way too early. I just need some help. Greatly appreciated!!!!

     

    Here's the link to their registered rep here- http://www.askgamblers.com/forum/user/74782-philip-cloudbet/

     

    Feel free to send him a PM, hope he will reply.

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    Icymod Gambling is my Life

    Icymod

    Posted
    Posted

    Icy, please, thought you are done with this sort of bs... :unknw:

     

     

     

    Here's the link to their registered rep here- http://www.askgamblers.com/forum/user/74782-philip-cloudbet/

     

    Feel free to send him a PM, hope he will reply.

    First and foremost, it's a pleasure to relive the good old times of having to give you a hard time :p The heroine that left would have thought this is funny...to say the least. 

     

    Anyways, thank you for providing the necessary information! A live chat option on Cloud Casino is really necessary.

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