Bonus or no Bonus?

[Johnnygotthebone]

As some of you know I used to play heavy. Since April I must have lost 50k or more. I rarely took bonuses because of the terms.

 

Once In a while I would open account and take bonus.

 

RoyalVegas, Jackpotcity and winpalace gave me nice first deposit bonuses. I always start with 500....I got 100% and 300%.

 

I ran well. Got balance upto the thousands. As usual, wager requirements. Still after I met the W/R I still had 200 or so.

 

I made deposits again without bonus. Same amounts and lost it in seconds. No bonus this time. I opted out.

 

Makes u wonder sometimes?

 

My question is the following. Are the payouts claimed by these casinos. 97%+ etc.... Including money you can not cash out? If so, is that not a misleading tactic?

 

Example, royal vegas claims 97% payout, but does that include me who brought balance to 3400 and could not cash out? And when I neared W/R I had less than 200 left?

 

Somehow something does not seem right.

 

Some casinos are offering 500% bonus up to 50000€ for God sake?

 

I have not gambled in over a week and feel like I am not being lied to. The more I read and read the more I think the bonuses are not misleading, they are fraudulant.

 

This is just my opinion of course. I don't want to start any trouble.

[ValDes]

Hey Johnny

 

Thought you have quit online gambling for a while, mate?  

 

I'm not going to convince that everything with online casinos and their RTP and RNG is ok, since my personal experience with this matter is quite clear - if a gambler starts feeling he's been lied, then no one is able to make him reconsider.

 

Maybe it is really about time to say 'stop' to gambling. There's no need to torture yourself, especially when you are convinced you were not getting a fair deal from casinos.

[Johnnygotthebone]

I did stop val. I was reminiscing and reading forums everywhere. It's all the same.

 

I believe it's random but I convinced some casinos are using bonuses illegally.

 

Here in Quebec we have Espace Jeux regulated by the Quebec Gov..... Bonus or no bonus it is the same thing. I played there before and it is so different than many Malta or Gibraltar establishments.

 

Anyone can see the difference.

 

I am just stating my opinion of course. I believe many online casinos are using bonuses to purposely offer an unfair gaming experience to honest players. If a casino offers a 97% pay out and constantly gives 200% bonuses on every deposit, exactly how are they making money? Mathematically it just doesn't make any sense?

 

My opinion.

[Irine]

Wow, you're very generous playing casino mister! Do you aware that you can get bonuses from that huge deposits and there are some casinos out there that offers small wagering requirements? As you said you don't want because of the terms you're right because what ever happens you can get your money whenever you want win or lose! 

P.s It depends on the casino's T.C.

[yapro]

Actually 99% of casino bonuses have -EV by math for player, and thats how casino making money on bonuses.  IF you feel bad about your game with bonuses, try not take them. Or take a rest for gambling for few months, this should help.

[ValDes]

I believe, the logic behind giving bonuses to online gamblers is quite simple actually. And basically it is that casinos are totally sure that majority of players using particular bonus will NOT succeed in meeting the bonus wagering requirements and they will LOSE BOTH THE DEPOSIT+BONUS MONEY.

 

Simple as that.

[Johnnygotthebone]

Not all casinos are guilty of this so called activity.

 

There are many honest ones out there and believe me, I know.

 

I am just curious though, does this Ecogra company study payouts while bonus is in effect and when there is no bonus?

 

Just curious.

[yapro]

I i am almost sure that ecogra have nothing to do with bonuses, they only verify payouts for all games, and that's all, why they will test payouts with bonuses, and also what the point, since there is no difference at which betsize you playing and with bonus or without it, TRTP always the same, and it simpy can't be changed(except real time gaming software, casinos using this software has option to switch TRTP on 3 different modes).

[ValDes]

I i am almost sure that ecogra have nothing to do with bonuses, they only verify payouts for all games, and that's all, why they will test payouts with bonuses, and also what the point, since there is no difference at which betsize you playing and with bonus or without it, TRTP always the same, and it simpy can't be changed(except real time gaming software, casinos using this software has option to switch TRTP on 3 different modes).

 

Was on my way to reply, but there's really nothing else to be added to the above post!

[Johnnygotthebone]

Better to avoid the bonuses in my opinion. Depending on where you play. Casino luck and unibet I believe were completely fair.

 

Then we got the royal vegases and win palaces of the world making guys like me deposit 500 and 100 or 300% bonus was given and reach 3000 in less than 5 minutes and then donk It all away in a scary fashion!

 

This is not my opinion, it is a fact. When no bonis was taken At royal vegas or win palace, what a difference. It would make me cry

[yapro]

Did you try betat? If you win early, you can cancel bonus and cashout without making WR, it is sick that you played at casinos where this is not possible.

[cocopop3011]

I believe bonuses are always going to cause split opinions between players. I'm not going to post my opinion on this topic at the moment.

 

But good luck in your quest to find the answers

[Johnnygotthebone]

Beware of the 10% deposit bonus..... If you deposit 100 and get 10 dollars your wagering requirements may be 30x deposit and bonus. Watch out. Read terms before you accept.

[cocopop3011]

Beware of the 10% deposit bonus..... If you deposit 100 and get 10 dollars your wagering requirements may be 30x deposit and bonus. Watch out. Read terms before you accept.

 

Which particular casino are you talking about here Johnny?

[Johnnygotthebone]

It is offered on many. Now I closed most accounts so I can not say

[cocopop3011]

It is offered on many. Now I closed most accounts so I can not say

okay 

[Toiletseat]

okay 

10% bonusses are mostly issued when you use a certain depositmethod. The bonus you receive then is just not worth the obligated playthrough.

[Luciana]

okay 

 

[Johnnygotthebone]

Biggest most ridiculous bonus can be found at videoslots.com

 

What a bonus!!!!

 

Val will ban me for life if I really say what I want.

 

Here are the bonus details.......in nice words

 

100% up to 200 bucks. Woweeeeee!!!!!!

 

Yeah, right into a separate account named bonus account. As long as it is there, u can not cash out. You can not play with it. You can't do anything. You need to wager only what you deposited. So of input in 200 bucks, it starts going down. But the bonus stays at 200!

 

So, if you win 1935 are and want to cash out, oooooooops. U have a bonus in the account sir, u can't. I will need to wager 40x the 200 bonus amount in order to be able to cash out.

 

But wait johnny, how is that possible? When do I ever see a penny from the bonus? Ah.... Very simple..... Every time you wager 400 dollars, 10 dollars from the bonus account is deducted and placed into your cash account. Yesssssssss. 10 dollars ever 400. Isn't that an amazing bonus folks?

 

I learned my lesson. Hopefully you won't.

 

 

Videoslots.com is running this bonus and me, a so called high rolling honest donk walked right into it.

 

On top of allowing this they keep sending me an email which keeps telling me to read their terms????

 

Any casino who hides behind their terms is not for me.

 

So many have made exceptions for me. Even jackpot city before they did what they did.

 

Videoslots.com is not for me. LeArn from my misery folks. I know what I am talking about.

[Johnnygotthebone]

Message just came in seconds after my last post........

 

Hi again,

 

That is the way our Welcome bonus works. If you do not appreciate our bonuses we have several great things to offer you such as our wager free Cashback, our Casino Races and our large selection of games. The picture you sent stated 100% up to €200 which is correct, but like other casinos we do have bonus rules, which you have agreed upon when you read and agreed to our T&C's.

 

 

Best regards,

 

Amanda E

Customer Service

Videoslots.com

[Johnnygotthebone]

This is how a bonus should work. I made a deposit of 250 into EUROPALACE and had 400 in my account. I guess it was 100% up to 150.

 

I turned it into thousands and finally met the requirement and then cashed out.

 

Nice email from the VIP dude and no problem with the bonus. Yes it was decreasing as I played but it was bonus money that actually made me reach several thousands. That's the way a bonus should be.

 

Here is the VIP dude email to me. Very professional

 

 

 

Hi Johnny,

 

Thanks for getting back to me. I have also informed our E-Cash Company of your win. They will pay these funds to you, and I am sure they will do so as soon as possible.

 

Congratulations on your mega winnings.

 

 

 

All the best and have a fantastic weekend.

 

Kind Regards,

[Johnnygotthebone]

Here is an exchange of emails with 10bet after they gave me a 100 dollar gift with a 35x wagering bonus. Prior to this gift I had deposited 250 dollars and received a bonus using askgamblers deposit code. ASKMOB. Bonus was given no problem.

 

I lost my 250 and the bonus. Ok. No problem. I tried and lost. Happens. I closed the account. Next day or so I receive an email from a very nice lady, Sarah, telling me that she would give me 100 dollars gift if I re opened the account. 35x wagering and no cap cash out. It was very clear. I agreed and re opened account.

 

I played from my iphone. My balance was 100.31 when I started. I reached close to 3k within minutes. TS. II was on fire! Anyway. I met the 35x100 requirement.

 

I tried to cash out and I couldn't. So I went to my PC. when I looked Into my account, I had a bonus wager requirement of 19000 dollars? I figured technological error. I was right. Sarah explained to me that bonus balances do not erase automaticAlly. They need to be manually done. So she removed the ASKGAMBLERS bonus and I was able to cash out.

 

So far everything is perfect

 

I decided to play a bit more and took a bit of a hit and decided to stop at exactly 2000 dollars.

 

When I did the cash out, 100 dollars went missing? I did not understand and still don't understand. Can someone please tell me exactly why the 100 gift was taken back when I cashed out? I met the requirements. 35X the 100. Yes they manually voided the ASKGAMBLERS bonus. But my balance was well under 1 dollar prior to the gift?

 

Sarah said she had to wait until I met the 35x 100 wager full filled in order to erase the other 19000 requirement. I guess it is a technical glitch on their part but no worries. They treated me very nice.

 

Here are my latest email with them. Am I missing something or are they right and if so, please tell me why?

 

Is it possible that the 100 dollar gift that they have me goes back to them if I win? Is that possible. Or did they make a mistake. I am very confused.

 

I just want to say that 10 bet has an amazing line up of games and their sports book looks better than others.

 

Your transfer is forwarded for processed and will be done shortly.

 

 

Regards,

Alex G.

 

10Bet Customer Service Team

 

For any further assistance please do not hesitate to contact us.

 

E-mail: [email protected]

 

Tel: + 359 (0) 32-502023

 

Fax: + 44 (0) 8707518588

 

 

On Fri, Jun 20, 2014 at 8:45 PM, JOHNNY

<jwrote:

I give up.

 

Please just complete the 1900 wire transfer.

 

I have no more energy to argue.

 

Johnny

 

Sent from my iPhone

 

On Jun 20, 2014, at 11:05 AM, "10Bet Customer Support" <[email protected]> wrote:

 

Dear John,

 

Please note that the 100 is the bonus used which is automatically

cancelled when RO is completed, i.e. even though we cancelled RO

manually bonus is still not withdrawable.

 

The other winnings of 1900 will be transferred to your bank account as

quickly as possible.

 

Thank you for your understanding.

 

 

Kind regards,

Alex G.

10Bet Customer Service Team

 

For any further assistance please do not hesitate to contact us.

 

E-mail: [email protected]

 

Tel: + 359 (0) 32-502023

 

Fax: + 44 (0) 8707518588

 

 

On Fri, Jun 20, 2014 at 5:54 PM, JOHNNY

<jwrote:

Yes it was. The ask gamblers bonus was cancelled after I lost. The 35 x 100 was completed.

 

Sarah said it is not automatic and she did it after I completed the 3500 requirement.

 

Please put the 100 back

 

Sent from my iPhone

 

On Jun 20, 2014, at 10:53 AM, "10Bet Customer Support" <[email protected]> wrote:

 

Dear John,

 

The 100 CAD cannot be refunded as your bonus rollover was not comleted

when you requested your payment and the bonus was cancelled.

 

 

Regards,

Alex G.

 

10Bet Customer Service Team

 

For any further assistance please do not hesitate to contact us.

 

E-mail: [email protected]

 

Tel: + 359 (0) 32-502023

 

Fax: + 44 (0) 8707518588

 

 

On Fri, Jun 20, 2014 at 5:49 PM, JOHNNY

<jwrote:

Did u give me back my 100 dollars that was taken by error on your part?

 

Sent from my iPhone

 

On Jun 20, 2014, at 10:26 AM, "10Bet Customer Support" <[email protected]> wrote:

 

Dear John,

 

We are very grateful for you providing those documents.

 

Please note that your withdrawal request has been forwarded to our

Accounts department and will be processed as soon as possible.

 

Your co-operation is highly appreciated.

 

 

 

Kind regards,

 

Alex G.

 

 

10Bet Customer Service Team

 

For any further assistance please do not hesitate to contact us.

 

E-mail: [email protected]

 

Tel: + 359 (0) 32-502023

 

Fax: + 44 (0) 8707518588

 

 

On Fri, Jun 20, 2014 at 4:35 PM, JOHNNY

<j wrote:

Hello David. The faster this misunderstanding gets rectified, the faster I could deposit and play again.

 

Johnny

 

Sent from my iPhone

 

On Jun 20, 2014, at 8:19 AM, "10Bet Customer Support" <[email protected]> wrote:

 

Dear Johnny,

 

Following your withdrawal query, please note that you are able to

withdraw your real balance 1,900.21 CAD - any bonus gets automatically

cancelled as a result of your withdrawal request.

 

However, according to our routine age verification procedure you are

required to submit a copy of an ID document.

 

Should you do that, we'll proceed with the manual pay-out of your

funds directly to the bank account which details were already

submitted by you.

 

Last but not least, please bear in mind that Bank Transfer withdrawal

transactions may take up 3-5 business days to be completed once the

account has been verified.

 

Thank you for your patience and understanding.

 

Your co-operation is highly appreciated.

 

Kind Regards,

 

David B.

 

10Bet Customer Service Team

 

For any further assistance please do not hesitate to contact us.

 

E-mail: [email protected]

 

Tel: + 359 (0) 32-502023

 

Fax: + 44 (0) 8707518588

[ValDes]

This issue has been properly explained and answered with this post here.