Hellridah Posted yesterday at 04:57 AM Posted yesterday at 04:57 AM I'm sorry , But I'm going to start talking about this after playing tennis for over 5 days over documents and making a simple bank withdrawal they keep reversing my withdrawal due to "details being incorrect" I've told them over and over the correct details and I keep getting the same response I dunno am I seeing things here are we calling this place number 2 without a rep never been through such garbage honestly . Can't card withdrawal , went through a ridiculous verification process that dragged on for ages costing me money to get the right documents from the bank , and keep rejecting the payment method due to bad details its shocking bro trust me I don't start talking about these things unless I've gone through the process and this is far enough . Honestly I just want to punch the screen dealing with these guys my brother and law works for the dam bank and their trying to lecture me after putting me in a nonsensical loop over bad details . I'm going through this process and resolving it slowly and I'm going to post the rest of the experience so that others do not full into the same confusion end of the day the mission statement here at AG is to help the player so I'm just doing my part as well as I've done in the past helping the communication synergy between casino's and players . Its been like climbing the 100k steps up to the monestary in tibet but im getting somewhere and once I can confirm what the deal is with bank account transactions i will advice how things are done here they seem to have been not asking for all the correct details its number 2 at AG and I want to get this sorted so that other customers are confident going forward : I remember thing like this happening at other casino's I guess you could call it working out all the nooks and crannies . Ok this is for all from the asian/pacific region + anywhere I guess when it comes to dealing with this casino you need to keep this is mind for bank withdrawals 1. See the box above where it says clearing number its the first six digits of your bank account 2. The Bank Account part is your (Iban) but you only use the last 9 digits of your account number 3. Use the name on your Bank Statement don't leave anything out and make sure if its BIG AND BOLD make it big and BOLD . 4. Don't forget the amount at the top . Do that and : Quote
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