Jorge45 Posted October 14, 2013 Share Posted October 14, 2013 Hi people. Question to you. Has anyone had there winnings paid out or success with a complaint into eCogra?Just want to see if anyone has had much luck with these peeps Quote Link to comment Share on other sites More sharing options...
ValDes Posted October 15, 2013 Share Posted October 15, 2013 Hi Jorge. I had a long history of dealing with eCOGRA in the last 3 years or so. I've submitted 4 complaints against reputable online operators during the years and despite the fact that won only one of the four cases, I can say that I trust them. Luckily, the case I won was involving the biggest amount of money, so there isn't much to complaint from. Perhaps if they manage to speed up the whole process a bit would be just awesome as one of the cases took almost 6 months, but as long as I'm sure my problem would be dealt independently, I am ready to wait as long as necessary. Quote Link to comment Share on other sites More sharing options...
Jorge45 Posted October 15, 2013 Author Share Posted October 15, 2013 I have sent my complaint into them and awaiting a response. There complaint form page was down for two days Quote Link to comment Share on other sites More sharing options...
ValDes Posted October 16, 2013 Share Posted October 16, 2013 Perhaps reading this guide might help you decide how to proceed with your issue from now on. SOS, I got troubles with my casino, what to do? Danny0801 1 Quote Link to comment Share on other sites More sharing options...
Jorge45 Posted October 19, 2013 Author Share Posted October 19, 2013 Registered with bet365 and played while sending the very same details I sent to a casino that said I was irregular. Forwarded the same attached email and my same documents. Was accepted within a few days and made 2 withdrawals and no issues what's so ever. So maybe this will help my case when I see hear some results. Some casinos are just irregular themselves I think Quote Link to comment Share on other sites More sharing options...
ValDes Posted October 21, 2013 Share Posted October 21, 2013 Well, Bet365 is not just one of the biggest brands in the industry, but it is an institution in the world of online gambling! Keep us updated about your issue if possible. I'm quite qurious to know what would be eCOGRA's final word. Luciana 1 Quote Link to comment Share on other sites More sharing options...
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