helenakp Posted December 19, 2014 Share Posted December 19, 2014 Agree. I sent them emails, tried to contact live chat.. And got no response, frustrating. of what Casino are you talking about Blondie?? Quote Link to comment Share on other sites More sharing options...
blondie Posted December 19, 2014 Share Posted December 19, 2014 of what Casino are you talking about Blondie?? Silver Sands. That's why I asked, if you got a response from them. But it's okay, gonna live without that free chip. Quote Link to comment Share on other sites More sharing options...
ValDes Posted December 19, 2014 Share Posted December 19, 2014 Don't leave it just like that, girls. You know the Silver Sands rep nickname, send him a PM with request for help. Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted December 19, 2014 Share Posted December 19, 2014 This is a very COMMON TRAP used by RTG and Top Game casinos...they give you free spins and free chips for you to enjoy...so you play from one free chip to another. When you finally made a win with a free chip..."sorry, you used another free chip before, so you cannot withdraw!" Yeah...I got trapped by this idiotic rule too, simply because of chasing after free chips. In one instance, I had won $450 from a free chip, was so excited about the win...only to be bombed by "sorry, you cannot withdraw" reply. "You must make a deposit after playing every free chip in order to be able to withdraw any winnings from free chips or spins". From there on, I played all the $450 till zero balance and then put the casino into my freezer permanently! Served them right! Yes, it was/is a RTG casino. blondie 1 Quote Link to comment Share on other sites More sharing options...
blondie Posted December 19, 2014 Share Posted December 19, 2014 This is a very COMMON TRAP used by RTG and Top Game casinos...they give you free spins and free chips for you to enjoy...so you play from one free chip to another. When you finally made a win with a free chip..."sorry, you used another free chip before, so you cannot withdraw!" Yeah...I got trapped by this idiotic rule too, simply because of chasing after free chips. In one instance, I had won $450 from a free chip, was so excited about the win...only to be bombed by "sorry, you cannot withdraw" reply. "You must make a deposit after playing every free chip in order to be able to withdraw any winnings from free chips or spins". From there on, I played all the $450 till zero balance and then put the casino into my freezer permanently! Served them right! Yes, it was/is a RTG casino. I'm starting to notice too. But it seems that I don't have any luck with both those softwares with my own money.. Quote Link to comment Share on other sites More sharing options...
helenakp Posted December 19, 2014 Share Posted December 19, 2014 Silver Sands. That's why I asked, if you got a response from them. But it's okay, gonna live without that free chip. Blondie yesterday ,when i PM Silver Sands rep ,she responded me very quickly maybe after 2-3 minutes ! Quote Link to comment Share on other sites More sharing options...
helenakp Posted December 19, 2014 Share Posted December 19, 2014 This is a very COMMON TRAP used by RTG and Top Game casinos...they give you free spins and free chips for you to enjoy...so you play from one free chip to another. When you finally made a win with a free chip..."sorry, you used another free chip before, so you cannot withdraw!" Yeah...I got trapped by this idiotic rule too, simply because of chasing after free chips. In one instance, I had won $450 from a free chip, was so excited about the win...only to be bombed by "sorry, you cannot withdraw" reply. "You must make a deposit after playing every free chip in order to be able to withdraw any winnings from free chips or spins". From there on, I played all the $450 till zero balance and then put the casino into my freezer permanently! Served them right! Yes, it was/is a RTG casino. Thats why i love Netent or you have free spins or you dont ...why they dont disable that thing in the cashier,so when you tried to claim it ,if you are not allowed ,you are not blondie 1 Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted December 19, 2014 Share Posted December 19, 2014 Thats why i love Netent or you have free spins or you dont ...why they dont disable that thing in the cashier,so when you tried to claim it ,if you are not allowed ,you are not Yes, that should be the right way! If a player is not eligible to play any free spins or free chips, then that free chip or free spins should be blocked. At least the player then knows that he cannot play it, due to the casino's T&C, which the player must fulfill first. Not many players are even aware of needing to make a deposit FIRST before playing a second free chip or free spins. Some casinos do mention 'No 2 free chips/spins in a row'...but how many players even bother to consider this?! All they want is to play for free...and get angry later on when they cannot withdraw. Rather than go through all these stupid terms, I would rather not play at these casinos at all. Saves me headaches. Saves me heartpain. Saves me unnecessary outbursts of anger. Rival casinos, on the other hand, are more considerate and gentlemenly! They state clearly 'deposit, get bonus, then get free chip'. So there's no blockage of any winnings withdrawal derived from the free chip because a deposit has already been made earlier on. So why can't RTG casinos do the same? Is it because they purposely want to trap new ignorant players? Because these new players would make a deposit into the casino, thinking that they will be able to withdraw that winning from the free chip/spins...only to be declined because they have used another free chip/spins before! The player loses the winnings, the player cannot withdraw the deposit until it is wagered 1x the amount, and the minimum withdrawal limit is $100...which is 4x more than the player's deposit amount...so in the end, that deposit gets burned too! Aaaaand...the casino laughs all the way to the bank!!! helenakp 1 Quote Link to comment Share on other sites More sharing options...
hajnrih Posted December 21, 2014 Share Posted December 21, 2014 RTG sucks big time......Games,casinos T&C everything... Th3 Runn3R, blondie and Afi4wins 3 Quote Link to comment Share on other sites More sharing options...
Th3 Runn3R Posted December 21, 2014 Share Posted December 21, 2014 RTG sucks big time......Games,casinos T&C everything... hear hear hajnrih! RTG is a big no no to me too. Never again play here. Never had any good experience with them. Sad but true. Afi4wins 1 Quote Link to comment Share on other sites More sharing options...
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