Mbit casino using predatory practices

[WWCDINNER]

Over the last couple years I’ve played off and on at mbit usually depsositing litecoin but decided to start using xrp due to the zero fees for sending and it’s instant transactions. 
 

on multiple occasions I had deposited 20-40 usd worth of litecoin without and issue so didn’t think twice when I deposited 50 dollars worth of xrp… well apparently it was an issue.

if you’re not familiar with how crypto works, some have high transaction fees and some don’t however as of late most currency has figured out how to keep fees pretty low… when I sent the 50 I paid .0001 usd for the fee. Ltc would’ve been a few dollars to send the same amount.

when I didn’t get credited my deposit I inquired with support who said I didn’t meet the minimum deposit threshold so I lose my deposit. Apparently xrp has a 75 usd minimum deposit requirement, but ltc has only a 15 usd requirement.

 

thats backwards from what it should be if they’re actually implementing the minimums due to the fees associated with handling the currency but I don’t believe that’s the issue. 
 

what they’re doing is taking advantage of people by not making a blanket minimum deposit requirement listed in the fiat currency equivalent which would be the way a reputable casino would do it.

the fact that they say they’re using a payment processor for crypto is fishy to begin with and then supports reasoning for having the minimum requirement is for operational costs and fees. Isnt that what a house edge is for? 
 

so when I requested they send my deposit back I was not only told sorry for your luck and that I wouldn’t get it back but the support person kept replying to my emails being condescending and telling me that they just wanted to reach out again and say that they appreciate my feedback. But that I was sol as far as getting my 50 dollars back…. 
 

im ok with losing the money fairly should that have happened but im 100% disabled and can’t afford to be straight up stolen from, I thought mbit was one of the good places but after this experience they’ve shown me that a quick 50 bucks is more important to them than having a fairly treated and happy customer. It’s a Pretty straight forward example of what they’re about if you ask me. 
 

is there a rep for this casino? I’d like to hear them tell me the same thing support told me, and I’d like to know who they’re  using as a crypto payment processor since it should be handled on the chain and seems weird if they do have one.

[WWCDINNER]

Is there a reason why when I submit a review of mbit it keep getting rejected? I’ve already tried the complaints section and was told to write a review; I write a review and it gets rejected, I’m starting to feel like this place isn’t legit.

[Afi4wins]

51 minutes ago, WWCDINNER said:

Is there a reason why when I submit a review of mbit it keep getting rejected? I’ve already tried the complaints section and was told to write a review; I write a review and it gets rejected, I’m starting to feel like this place isn’t legit.

@WWCDINNER There must be a reason why your reviews were rejected. Most probably you did not follow the rules, or even maybe in the way you write your reviews.

If you can copy and paste your review here, then maybe we can have a look and give some advice.

[Damien7780]

Personally, I put an unfavorable opinion on a casino and it was validated.

[cocopop3011]

1 hour ago, WWCDINNER said:

Is there a reason why when I submit a review of mbit it keep getting rejected? I’ve already tried the complaints section and was told to write a review; I write a review and it gets rejected, I’m starting to feel like this place isn’t legit.

I’ll check for you and let you know. Do you have a screenshot of your review you can post here please? 

[WWCDINNER]

Wanted to update that I’ve spoken with the support at mbit again who basically asked me to stop inquiring about getting my money back and that it was lost on the blockchain for being under minimum.. so I checked the block chain myself and found that my deposit was confirmed and successfully recieved by mbit in their wallet that was setup by their payment provider “coinspaid” so they lied to me. 

wanted to add that over just a couple hours window there were dozens of deposits made by players under the minimum requirement showing in their wallet history, so players are getting ripped off by this place often, they’re doing it to steal money and if you say anything they’re more than happy to see you never come back again, their support staff is well versed in how to seem professional while also being totally arrogan/smug while pointing out that you’re the one who missed  their minimum requirements they have posted. They don’t care to see me return as a player which is a huge red flag, most casinos give comps to keep people coming back, they take your money and hope you’ll leave.

[Ecduval]

I have had this same issue.  I sent 55$ usd 22xrp and they refused to credit my account. Saying their payment processor would not process it.  When it’s clearly been processed and validated. https://bithomp.com/explorer/3C5D19596D55F82BDD7CA9071202A165CDEBA48688FCBA388976908E6CF58910

[WWCDINNER]

Just wanted to add that they now have a free spins bonus that requires a minimum deposit of 3.2xrp however, if you deposit the 3.2 xrp you won’t recieve the bonus or your funds because the minimum required deposit amount for xrp is still 25 however their bonus doesn’t state that.

[WWCDINNER]

Is nobody going to address this website or my issues? 

[WWCDINNER]

4 minutes ago, WWCDINNER said:

Just wanted to add that they now have a free spins bonus that requires a minimum deposit of 3.2xrp however, if you deposit the 3.2 xrp you won’t recieve the bonus or your funds because the minimum required deposit amount for xrp is still 25 however their bonus doesn’t state that.

 

[Afi4wins]

5 hours ago, WWCDINNER said:

Is nobody going to address this website or my issues? 

@WWCDINNER As far as it goes for me mate, I don't play at MBit Casino, I don't use any cryptos or crypto wallets (I will never use them), so this issue of yours is only a reading matter for me, and possibly for many other members here at Askgamblers too.

[WWCDINNER]

Just wanted to add that the owner of this casino filed for bankruptcy last year and is not supposed to be operating any casinos at this point so anyone playing here is risking their money, I would avoid them and all their sister casinos like 7bit.