WWCDINNER Posted January 31 Share Posted January 31 Over the last couple years I’ve played off and on at mbit usually depsositing litecoin but decided to start using xrp due to the zero fees for sending and it’s instant transactions. on multiple occasions I had deposited 20-40 usd worth of litecoin without and issue so didn’t think twice when I deposited 50 dollars worth of xrp… well apparently it was an issue. if you’re not familiar with how crypto works, some have high transaction fees and some don’t however as of late most currency has figured out how to keep fees pretty low… when I sent the 50 I paid .0001 usd for the fee. Ltc would’ve been a few dollars to send the same amount. when I didn’t get credited my deposit I inquired with support who said I didn’t meet the minimum deposit threshold so I lose my deposit. Apparently xrp has a 75 usd minimum deposit requirement, but ltc has only a 15 usd requirement. thats backwards from what it should be if they’re actually implementing the minimums due to the fees associated with handling the currency but I don’t believe that’s the issue. what they’re doing is taking advantage of people by not making a blanket minimum deposit requirement listed in the fiat currency equivalent which would be the way a reputable casino would do it. the fact that they say they’re using a payment processor for crypto is fishy to begin with and then supports reasoning for having the minimum requirement is for operational costs and fees. Isnt that what a house edge is for? so when I requested they send my deposit back I was not only told sorry for your luck and that I wouldn’t get it back but the support person kept replying to my emails being condescending and telling me that they just wanted to reach out again and say that they appreciate my feedback. But that I was sol as far as getting my 50 dollars back…. im ok with losing the money fairly should that have happened but im 100% disabled and can’t afford to be straight up stolen from, I thought mbit was one of the good places but after this experience they’ve shown me that a quick 50 bucks is more important to them than having a fairly treated and happy customer. It’s a Pretty straight forward example of what they’re about if you ask me. is there a rep for this casino? I’d like to hear them tell me the same thing support told me, and I’d like to know who they’re using as a crypto payment processor since it should be handled on the chain and seems weird if they do have one. Quote Link to comment Share on other sites More sharing options...
WWCDINNER Posted Saturday at 05:39 AM Author Share Posted Saturday at 05:39 AM Is there a reason why when I submit a review of mbit it keep getting rejected? I’ve already tried the complaints section and was told to write a review; I write a review and it gets rejected, I’m starting to feel like this place isn’t legit. Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted Saturday at 06:34 AM Share Posted Saturday at 06:34 AM 51 minutes ago, WWCDINNER said: Is there a reason why when I submit a review of mbit it keep getting rejected? I’ve already tried the complaints section and was told to write a review; I write a review and it gets rejected, I’m starting to feel like this place isn’t legit. @WWCDINNER There must be a reason why your reviews were rejected. Most probably you did not follow the rules, or even maybe in the way you write your reviews. If you can copy and paste your review here, then maybe we can have a look and give some advice. Quote Link to comment Share on other sites More sharing options...
Damien7780 Posted Saturday at 06:51 AM Share Posted Saturday at 06:51 AM Personally, I put an unfavorable opinion on a casino and it was validated. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted Saturday at 07:24 AM Share Posted Saturday at 07:24 AM 1 hour ago, WWCDINNER said: Is there a reason why when I submit a review of mbit it keep getting rejected? I’ve already tried the complaints section and was told to write a review; I write a review and it gets rejected, I’m starting to feel like this place isn’t legit. I’ll check for you and let you know. Do you have a screenshot of your review you can post here please? Damien7780 1 Quote Link to comment Share on other sites More sharing options...
WWCDINNER Posted Monday at 10:04 AM Author Share Posted Monday at 10:04 AM Wanted to update that I’ve spoken with the support at mbit again who basically asked me to stop inquiring about getting my money back and that it was lost on the blockchain for being under minimum.. so I checked the block chain myself and found that my deposit was confirmed and successfully recieved by mbit in their wallet that was setup by their payment provider “coinspaid” so they lied to me. wanted to add that over just a couple hours window there were dozens of deposits made by players under the minimum requirement showing in their wallet history, so players are getting ripped off by this place often, they’re doing it to steal money and if you say anything they’re more than happy to see you never come back again, their support staff is well versed in how to seem professional while also being totally arrogan/smug while pointing out that you’re the one who missed their minimum requirements they have posted. They don’t care to see me return as a player which is a huge red flag, most casinos give comps to keep people coming back, they take your money and hope you’ll leave. Ecduval 1 Quote Link to comment Share on other sites More sharing options...
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