cocopop3011 Posted May 7, 2014 Posted May 7, 2014 Hope the money will arrive to you today, kate, otherwise I'll have to react Coco, ValDes always needs double, triple check, before including casino into honoured list Yes I know - he doesn't take things lying down - but ill make him aware of Thrills casino and let him take it from there! He's very much his own person isn't he! Luciana 1
helenakp Posted May 7, 2014 Posted May 7, 2014 I am really pissed of at Ladbrokes Casino ,i did received an email this morning that they received my documents which I send them on 5th May : We received the copy of your ID and Proof of Address, it's now being reviewed by our security department. Once an update is available you'll be immediately notified. If we can be of any further assistance, please contact us again and we will be happy to help you. what took them soo long to review or verified my account and now i talk to chat support again and again they told me to wait !!!! I asked how much more,hi told me just simple ,you have to wait I am really dissapointed at Ladbrokes Casino I feel like I "Thief "
cocopop3011 Posted May 8, 2014 Posted May 8, 2014 I am really pissed of at Ladbrokes Casino ,i did received an email this morning that they received my documents which I send them on 5th May : We received the copy of your ID and Proof of Address, it's now being reviewed by our security department. Once an update is available you'll be immediately notified. If we can be of any further assistance, please contact us again and we will be happy to help you. what took them soo long to review or verified my account and now i talk to chat support again and again they told me to wait !!!! I asked how much more,hi told me just simple ,you have to wait I am really dissapointed at Ladbrokes Casino I feel like I "Thief " He told you to just wait? And no timescale? Doesnt sound very professional for Ladbrokes I must say. How many days has it been now hun?
helenakp Posted May 8, 2014 Posted May 8, 2014 He told you to just wait? And no timescale? Doesnt sound very professional for Ladbrokes I must say. How many days has it been now hun? well its from the 5th May ,so its more then 72 hours
cocopop3011 Posted May 8, 2014 Posted May 8, 2014 well its from the 5th May ,so its more then 72 hours It is indeed! Hopefully it will be done soon
helenakp Posted May 9, 2014 Posted May 9, 2014 I think i should fill a complaint against Ladbrokes,because they have no intention to pay me ,talk to them again now and they told me that the withdraw is processed hmm and it stays like that for 5 days ,so they couldnt give me time frame and again they told me that I have to wait,they will inform me ,what a support ,this is joke
helenakp Posted May 10, 2014 Posted May 10, 2014 Can you believe ,there is no sign no answer from Ladbrokes Casino,they still didnt pay me
helenakp Posted May 10, 2014 Posted May 10, 2014 Can you believe ,there is no sign no answer from Ladbrokes Casino,they still didnt pay me and today is the 6th day
cocopop3011 Posted May 11, 2014 Posted May 11, 2014 and today is the 6th day Do we have an update on this Kate?
helenakp Posted May 11, 2014 Posted May 11, 2014 Do we have an update on this Kate? update on what Sharon ,yesterday I talk to theirs manager and she said she will make a note of my withdraw ,but since the financial department was another department and there is nothing she can do,even she told me I have to wait??? and if nothing happened in the next 24 hours I could contact them again??? Are they serious or this is some joke ???can you believe even the manager couldnt give me time frame or something ,what kind of manager is that
helenakp Posted May 11, 2014 Posted May 11, 2014 update on what Sharon ,yesterday I talk to theirs manager and she said she will make a note of my withdraw ,but since the financial department was another department and there is nothing she can do,even she told me I have to wait??? and if nothing happened in the next 24 hours I could contact them again??? Are they serious or this is some joke ???can you believe even the manager couldnt give me time frame or something ,what kind of manager is that Well i read on few forums ,since they become playtech ,theirs payouts will be like this ,waiting,waiting and waiting ,I feel like i have done something wrong ,because they dont want to pay !!!
cocopop3011 Posted May 11, 2014 Posted May 11, 2014 update on what Sharon ,yesterday I talk to theirs manager and she said she will make a note of my withdraw ,but since the financial department was another department and there is nothing she can do,even she told me I have to wait??? and if nothing happened in the next 24 hours I could contact them again??? Are they serious or this is some joke ???can you believe even the manager couldnt give me time frame or something ,what kind of manager is that Well i read on few forums ,since they become playtech ,theirs payouts will be like this ,waiting,waiting and waiting ,I feel like i have done something wrong ,because they dont want to pay !!! Very disappointing for Ladbrokes!
helenakp Posted May 12, 2014 Posted May 12, 2014 Very disappointing for Ladbrokes! Last Night I talk to the manager again and she told me that she fixed the problem,they send me an email that my account is virified ,finally,so the next thing she said to receive confirmation email about the payment,so still waiting
helenakp Posted May 12, 2014 Posted May 12, 2014 Last Night I talk to the manager again and she told me that she fixed the problem,they send me an email that my account is virified ,finally,so the next thing she said to receive confirmation email about the payment,so still waiting What i did fined about them,that from now if you are cashing out from the Ladbrokes Vegas,it will take a time till you get the money,but if you cashout from the casino or games section then the cashing out is fast,isnt that odd
helenakp Posted May 12, 2014 Posted May 12, 2014 What i did fined about them,that from now if you are cashing out from the Ladbrokes Vegas,it will take a time till you get the money,but if you cashout from the casino or games section then the cashing out is fast,isnt that odd well I am waiting for the Guru ,to hear his opinion about this thing
cocopop3011 Posted May 12, 2014 Posted May 12, 2014 What i did fined about them,that from now if you are cashing out from the Ladbrokes Vegas,it will take a time till you get the money,but if you cashout from the casino or games section then the cashing out is fast,isnt that odd Yes that does sound a bit off. So are we on day 7/8 now Kate?
helenakp Posted May 12, 2014 Posted May 12, 2014 Yes that does sound a bit off. So are we on day 7/8 now Kate? well Sharon today is the 8th day
helenakp Posted May 12, 2014 Posted May 12, 2014 FINALLY after 8 long days I received the money from Ladbrokes Casino ,I still like them,but they disappointed me big time cocopop3011 and Luciana 2
cocopop3011 Posted May 12, 2014 Posted May 12, 2014 FINALLY after 8 long days I received the money from Ladbrokes Casino ,I still like them,but they disappointed me big time Luciana and helenakp 2
Luciana Posted May 12, 2014 Posted May 12, 2014 I can't believe! Still confused with such a long timing! Speaking of delivery, your roulette game should be ariving to you anytime soon, Kate After some country restrictions and obstacles
helenakp Posted May 12, 2014 Posted May 12, 2014 I can't believe! Still confused with such a long timing! Speaking of delivery, your roulette game should be ariving to you anytime soon, Kate After some country restrictions and obstacles ohh Jelena ,tell me something new,you said country restrictions ? well thats like a "Good Morning" to us !!
Luciana Posted May 12, 2014 Posted May 12, 2014 I know, to us also! But I felt need to explain such a big delay
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