tonino234 Posted June 20 Share Posted June 20 I recently registered at BDM Bet Casino on June 15, 2024 I paid via giropay and won €226 I requested a withdrawal However, I had to verify myself first that went quickly. Driving license and selfie by turning my head in circles. Now I was verified On June 17th, 2024 I received an email telling me to upload a document. Deposit document Even though I was successfully verified. Today is June 20, 2024 and my deposit document has not yet been checked. Why should you verify yourself? if you are then asked for further documents? Can't you ask this in the verification procedure and save time? Now I've been waiting for the 5th day Quote Link to comment Share on other sites More sharing options...
Afi4wins Posted June 20 Share Posted June 20 Some casinos are using a 2-stage verification procedure - 1st stage, on their website itself, requesting your ID and selfie (with that stupid head circling movement), then when your withdrawal claim goes to the financial dept, they will request other documents like proof of address and proof of ownership of card or ewallet. The withdrawal process takes a few more days longer than usual, which is good for the casino but bad for players, needing to wait much longer than necessary. Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 20 Author Share Posted June 20 OK, I understand that the casino has to do checks, but they could ask for all the documents straight away instead of at different intervals I think they are deliberately delaying the payment If the casino thinks I'll gamble away the €226, they're quite wrong I read more and more complaints about the casino in Google and Casino Guru Why is The Casino in Askgambler and Casino Guru classified as trustworthy? Despite so many payout delays??? Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 20 Author Share Posted June 20 UPDATE from 20.06.2024 20:46 Quote Link to comment Share on other sites More sharing options...
Blackjax Posted June 20 Share Posted June 20 Then you should wait atleast for the weekend. Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 21 Author Share Posted June 21 We already have the weekend. It is Friday if the casino is waiting for me to gamble away my winnings, the casino can wait a long time I will wait for my payout and then close my account there I don't want to wait forever for a payout every time. There are definitely better and faster casinos out there WHAT BDM Bet Casino IS NOT PART OF But I will definitely close my account there. Quote Link to comment Share on other sites More sharing options...
Blackjax Posted June 21 Share Posted June 21 25 minutes ago, tonino234 said: We already have the weekend. It is Friday if the casino is waiting for me to gamble away my winnings, the casino can wait a long time I will wait for my payout and then close my account there I don't want to wait forever for a payout every time. There are definitely better and faster casinos out there WHAT BDM Bet Casino IS NOT PART OF But I will definitely close my account there. If you gamble away you will not get anything but if you wait for the weekend you might get something. I suggest wait until Monday, please. Quote Link to comment Share on other sites More sharing options...
Blackjax Posted June 21 Share Posted June 21 @tonino234 how much money did you deposit? Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 21 Author Share Posted June 21 50€ and 226€ won Quote Link to comment Share on other sites More sharing options...
Blackjax Posted June 21 Share Posted June 21 10 minutes ago, tonino234 said: 50€ and 226€ won I say you should wait. This casino belongs to chilli partners group which has casinos like Ninebet, bruno and get slots. So they belong to a respectable group. Please wait until Monday. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 21 Share Posted June 21 4 hours ago, tonino234 said: We already have the weekend. It is Friday if the casino is waiting for me to gamble away my winnings, the casino can wait a long time I will wait for my payout and then close my account there I don't want to wait forever for a payout every time. There are definitely better and faster casinos out there WHAT BDM Bet Casino IS NOT PART OF But I will definitely close my account there. Definitely agree with you about waiting, and if you have any issues after Monday let us know please Quote Link to comment Share on other sites More sharing options...
Blackjax Posted June 21 Share Posted June 21 @tonino234 apart from Giropay what other methods do you have? Do you have Skrill and Neteller? Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 21 Author Share Posted June 21 @Blackjax a respectable casino? Respectable doesn't hold back his customers with any tricks Wazbee, Bitstarz which pay out in a few minutes these are respectable casinos . Monday is June 24th, 2024 It's been 9 days that I'm waiting for my money This is not a good casino for me and also bad advertising I definitely won't be making any more deposits There are much better casinos out there I only deposited because the casino had a good score at Askgambler Quote Link to comment Share on other sites More sharing options...
Blackjax Posted June 21 Share Posted June 21 3 minutes ago, tonino234 said: @Blackjax a respectable casino? Respectable doesn't hold back his customers with any tricks Wazbee, Bitstarz which pay out in a few minutes these are respectable casinos . Monday is June 24th, 2024 It's been 9 days that I'm waiting for my money This is not a good casino for me and also bad advertising I definitely won't be making any more deposits There are much better casinos out there I only deposited because the casino had a good score at Askgambler I understand your frustration. I said the casino belongs to a respectable group. Btw do you have skrill or Neteller? Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 21 Author Share Posted June 21 @Blackjax I have now paid in giropay and paid out using the bank transfer method I don't feel like choosing a different method now and then I have to upload some evidence again What else can I get for free? after a month? I wait until Monday Quote Link to comment Share on other sites More sharing options...
Flatzem Posted June 21 Share Posted June 21 what does bdm stand for? in bdm bet casino? not in their about us page. it's just weird to call your casino with bdm I mean, bondage, discipline, and masochism bad decision making. big drunken mistake, blackened death metal, brutal death metal, Quote Link to comment Share on other sites More sharing options...
Blackjax Posted June 21 Share Posted June 21 7 minutes ago, tonino234 said: @Blackjax I have now paid in giropay and paid out using the bank transfer method I don't feel like choosing a different method now and then I have to upload some evidence again What else can I get for free? after a month? I wait until Monday I am not asking you to make another deposit. I am asking you if you have Skrill or Neteller? Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 21 Author Share Posted June 21 no I havent skrill or Netteller i have jeton and myfinity But myfinity i have block for my decision Blackjax 1 Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 21 Share Posted June 21 10 hours ago, tonino234 said: @Blackjax I have now paid in giropay and paid out using the bank transfer method I don't feel like choosing a different method now and then I have to upload some evidence again What else can I get for free? after a month? I wait until Monday Please keep us posted because we do have this casino on our site so we can consider a complaint but first let's see how they handle this, Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 22 Author Share Posted June 22 UPdate 22.06.2024 My account was verified again tonight according to the email. Although according to the verification process, I was already verified. My winnings have not yet been processed according to the procedure on the casino site and not yet paid out see screenshots, Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 22 Share Posted June 22 7 hours ago, tonino234 said: UPdate 22.06.2024 My account was verified again tonight according to the email. Although according to the verification process, I was already verified. My winnings have not yet been processed according to the procedure on the casino site and not yet paid out see screenshots, Did you ask support for an update now that your account is showing verified again? Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 22 Author Share Posted June 22 i contact today 22.06.2024 support (jeff) support: A withdrawal takes up to 24 hours to be processed, but on weekends it may be delayed until Monday, please wait Quarta. I've been waiting since June 15th support : Yes, but since the review was completed today, processing would have started today. I verified the verification with a selfie and ID on the 15th @cocopop3011 I wait to Monday Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted June 22 Share Posted June 22 1 hour ago, tonino234 said: support: A withdrawal takes up to 24 hours to be processed, but on weekends it may be delayed until Monday, please wait Quarta. I thunk this is a fair point, let’s at least give them the benefit of the doubt this time. Please keep me updated Monday. tonino234 1 Quote Link to comment Share on other sites More sharing options...
Blackjax Posted June 24 Share Posted June 24 @tonino234 did u receive your funds? Quote Link to comment Share on other sites More sharing options...
tonino234 Posted June 24 Author Share Posted June 24 Today June 24, 2026 2:54 p.m I still haven't heard anything about the casino Although support was notified several times and they told me that they would report this to the responsible department, My withdrawal request has not been processed yet, as can be seen in the screenshot. I don't think I've ever waited as long in a casino as I did at BDM Bet Casino. For me at the time a worst casino, I don't understand how it can have such good scores in Askgambler and Casin Guru. Quote Link to comment Share on other sites More sharing options...
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