Withdrawal problem, casino stopped working

[stanko1996]

Hello! I urgently need your help by sharing your advice on what to do.

it is about holdnspin casino which was very good at the beginning. it paid out the money I withdrew and I had feedback with support. But for 2 months now, they just don't respond, the games on their site don't work, and the payouts don't go through. they stopped responding in telegram, chat, email...They are just trying to get away.It all started when they organized a tournament which I won 1st place with a prize of $3000 but somehow due to an error in their site my points collected in the tournament gradually dropped with negative points from +303 to -33 which I go to the last place no reward. After I told them about the problem they tried to get away with it and somehow I ended up in 3rd place with a $1500 prize which I never got.....again a bug on their site, also 1 week ago I won 1500 euros from the last tournament they organized which I am now waiting for the transaction to be approved but they don't and just disappeared....I have about 3000 dollars of money they owe me. I want at least 1,500 euros....Could you tell me who to contact? Do you know any team of people who would help me sue them?

[stanko1996]

I shouldn't have shared my problem in this thread, but I will be happy if the admin moves the thread where it should be.

[Blackjax]

Unfortunately the casino is not listed on AG so don't think you can file a complaint. But the casino belongs to SG international group which does have a lot of casinos.

Is your withdrawal still in pending?

[stanko1996]

43 minutes ago, Blackjax said:

Unfortunately the casino is not listed on AG so don't think you can file a complaint. But the casino belongs to SG international group which does have a lot of casinos.

Is your withdrawal still in pending?

I know the casino is not reviewed by askgamblers so I thought I'd write you here on the forum for some advice...The problem is that they stopped paying what they owed their customers.

[Blackjax]

It looks like yourvwithdrawal is still in pending so I would say allow your withdrawal to stay in pending.

@cocopop3011 is there am active Casino manager for any of these casinos?

https://www.askgamblers.com/online-casinos/companies/sg-international-n-v-casinos

[cocopop3011]

Hi @stanko1996 and welcome back we have missed you! 
How long has your withdrawal been in pending? 

[stanko1996]

I just received 1500 euros from the casino, I have to add that it remains on my blacklist because of the many system errors in order to defraud a customer. I try to forget the bad memories and move forward with a smile. They still returned half the amount of 1,500 euros, and the other 1,500 euros I accept that this is how it should have happened and I accept this error in the system....

[stanko1996]

I adopted a dog that I provided a home for and have been taking care of him for 9 months now. Fortunately, I now have time for me too, and as you can see I am here. 

he is so happy..

[Blackjax]

Amazing news. Enjoy your money. BTW we have a Pragmatic play contest running. Check it out.

https://forum.askgamblers.com/topic/15385-play-pragmatic-play-slots-to-win-a-share-of-€2000/

 

[stanko1996]

Thanks! I'm going to bet and share winnings later

[cocopop3011]

On 11/29/2023 at 12:48 PM, stanko1996 said:

Thanks! I'm going to bet and share winnings later

Good luck!

[stanko1996]

my next bets are from bc.game 

good luck everyone, love you!