The casino requires that I write that I am from the European Union in the Skrill account

[ales200]

Please contact Skrill support and ask to change your wallet region according to your location inside the wallet settings ( change to European Union - Slovenia) 

 

I need help, it's about Rollers.io casino, I made a deposit with Skrill acount full verified when I wanted to transfer money cancel my withdraw resono- i ned on my Skrill acount written Slovenia -European Union. I cant do this manual i writh them but if I have Slovenia selected it is only in Europe I really don't know what is going on now I am waiting for Skrill's answer if there Can do it, cant you help me there, Tanks by

Edited November 12, 2022 by ales200

[Blackjax]

14 minutes ago, ales200 said:

Please contact Skrill support and ask to change your wallet region according to your location inside the wallet settings ( change to European Union - Slovenia) 

 

I need help, it's about Rollers.io casino, I made a deposit with Skrill acount full verified when I wanted to transfer money cancel my withdraw resono- i ned on my Skrill acount written Slovenia -European Union. I cant do this manual i writh them but if I have Slovenia selected it is only in Europe I really don't know what is going on now I am waiting for Skrill's answer if there Can do it, cant you help me there, Tanks by

Do you have Skrill app on your phone?

[ales200]

Yes

[ales200]

I sent them my account where my full address is, but next to the country it should say European Union, I don't know why they need this, but if my address is complete

[Blackjax]

Strange. 

Why dont you talk to the Vip manager. His name is Dan. Email- [email protected] 

Very friendly guy. Tell him your problem and he will look into it.

[ales200]

Now I'm waiting for approval, I sent them what they wrote on Skrill that all this is fine if I don't contact Vip tanks

[ales200]

This is really funny, I've been waiting for the approval of the transfer to Skirll since half past ten, now I've written to Vip-support, we'll see if they can help because it's really funny what they're asking me to do. Did you play Blackjack at this casino and did you have any problems?

[Blackjax]

2 hours ago, ales200 said:

This is really funny, I've been waiting for the approval of the transfer to Skirll since half past ten, now I've written to Vip-support, we'll see if they can help because it's really funny what they're asking me to do. Did you play Blackjack at this casino and did you have any problems?

Did you take bonus deposit? It doesnt look like you have broken any terms and its just verification issues. I believe it will be sorted on monday as its the weekend right now. 

How much is withdrawal amount?

[ales200]

First I had a deposit of 100 + 100 bonus, lost everything, then loaded another 100 without bonus, now at 570 I want to withdraw

[ales200]

I have e-mail my acount full verificet .

[Blackjax]

Just now, ales200 said:

I have e-mail my acount full verificet .

Great news. They generally process withdrawal under 6 hours. Sometimes in under 10 minutes also.

[ales200]

I wait 7 hours now from 9;30

[Blackjax]

32 minutes ago, ales200 said:

I wait 7 hours now from 9;30

You can leave a review for Rollers.io on main Askgamblers site. Its good for other players plus the casino. Its my favorite casino right now.

[ales200]

First, I wait until I get the money, which there is no reason not to get it 

[cocopop3011]

25 minutes ago, ales200 said:

First, I wait until I get the money, which there is no reason not to get it 

Glad to see the issue was resolved and hope you get your money soon.

[ales200]

Yes, my account was already full vericet and then they started complicating it with the addition of the European Union, I have not yet seen a document or paper where I should write this along with my full address, I think it's funny

[ales200]

It's been 20 hours already nothing, yesterday I wrote vip-host no answer really top Casino I think it's really amazing! 

[Afi4wins]

1 hour ago, ales200 said:

It's been 20 hours already nothing, yesterday I wrote vip-host no answer really top Casino I think it's really amazing! 

Just because somebody won there so it's a good casino...well, not to you I guess.

[ales200]

Blackjack you withdraw witha Skrill ?

[ales200]

Now j get e-mail from VIP 

As I can see, the issue is connected to the technical reasons. It has been recently transferred to the relevant team for checking. I'm sure that our specialist will soon fund the solution and your withdrawal will be processed

[cocopop3011]

Is the withdrawal still showing as pending?

[ales200]

Yes 

[ales200]

[Blackjax]

5 hours ago, ales200 said:

Blackjack you withdraw witha Skrill ?

Yes. I received funds in under 6 hours.

[Blackjax]

8 hours ago, ales200 said:

It's been 20 hours already nothing, yesterday I wrote vip-host no answer really top Casino I think it's really amazing! 

Its a technical issue. They had server issues recently. Johnnygotthebone also had a problem. It will be processed in near future I hope.