CLOSED: Exclusive Screenshot Contest - Win a PlayStation 5 or iPhone 13 Pro!

[Afi4wins]

45 minutes ago, Flatzem said:

with crypto there is no need to do any spins, you just Hold some crypto and check what the price is each day and its worth something else even more so if you check every few days.... the movements can be insane.

Yes, that is true, but cryptos are also BUBBLES WAITING TO BURST...at any time!

[pinnit2015]

50 minutes ago, Afi4wins said:

I for one, will NEVER go crypto...will NEVER support crypto either!

Yet you'll pay Skrill 5 quid a w/d?

Makes no sense PS NO NEED for the constant CAPS  - no need to over dramatise it. 

[Flatzem]

8 minutes ago, Afi4wins said:

Yes, that is true, but cryptos are also BUBBLES WAITING TO BURST...at any time!

bitcoin just had a massive crash

look at the last 7 days

top 11 cryptos

[Afi4wins]

45 minutes ago, pinnit2015 said:

Yet you'll pay Skrill 5 quid a w/d?

Makes no sense PS NO NEED for the constant CAPS  - no need to over dramatise it. 

What? All withdrawals into my Skrill are free mate...only bank transfers out of Skrill cost me 5+ USD per transaction, but getting the money just seconds after! Bank transfers by casinos charge 2.5%, much more than what Skrill charges, so I won't pay a cent for such casino withdrawals. With Mirax, I had no other choice or way to get my money!

[Afi4wins]

13 hours ago, pinnit2015 said:

Yet you'll pay Skrill 5 quid a w/d?

Makes no sense PS NO NEED for the constant CAPS  - no need to over dramatise it. 

Can any company or establishment do monetary transactions free of charge? Of course not!

There are all kinds of expenses to be incurred by each company, including forex exchange fees, banking charges...there's simply no way of escaping from paying a company to do money transactions for you.

To me, $5+ USD, or 5 Quid, or whatever, is a very fair fee to pay for such reliable and trustworthy services. You may pay less fees using certain other ways, but they are actually not as reliable, nor trustworthy, and you'd be putting yourself and your money at a higher risk than necessary. Cheaper doesn't always mean 'better'...just like you choosing between buying a very cheap car against one that is a bit more expensive but reliable and safe!

I completely disagree with anyone who says that Skrill is charging way too much in fees...and they are certainly not like extorting your money!

[Afi4wins]

Mirax Casino...now they are saying it's my local bank that needs 5-7 banking days to process the transaction...and that's yet one more BS from them! I know that my bank don't take more than 2 days max to process transactions!

More painful waiting time for me...GRRRRRRR 

 

[cocopop3011]

2 hours ago, Afi4wins said:

Mirax Casino...now they are saying it's my local bank that needs 5-7 banking days to process the transaction...and that's yet one more BS from them! I know that my bank don't take more than 2 days max to process transactions!

More painful waiting time for me...GRRRRRRR 

 

When did they send it? Some banks here, including mine takes 3-5 days.

[Afi4wins]

51 minutes ago, cocopop3011 said:

When did they send it? Some banks here, including mine takes 3-5 days.

I got the email from them yesterday. It has already passed the 5th banking day.

[cocopop3011]

23 hours ago, Afi4wins said:

I got the email from them yesterday. It has already passed the 5th banking day.

Anything in your account today Afi?

[Afi4wins]

2 minutes ago, cocopop3011 said:

Anything in your account today Afi?

Still nothing! I expect the financial team would next say "your bank needs up to 10 working days to process the transaction"! 

[Afi4wins]

Well, 7 banking days have already passed...Mirax financial team cannot use 'your bank needs ... days to process the transaction' excuse anymore, so they're saying their financial team are now investigating all the transaction details.

I give them till end of this week to settle the payment issue, then I'd be using AGCCS for more assistance.

Feel like I've been dealing with a financial team consisting of school dropouts!

[cocopop3011]

7 hours ago, Afi4wins said:

Well, 7 banking days have already passed...Mirax financial team cannot use 'your bank needs ... days to process the transaction' excuse anymore, so they're saying their financial team are now investigating all the transaction details.

I give them till end of this week to settle the payment issue, then I'd be using AGCCS for more assistance.

Feel like I've been dealing with a financial team consisting of school dropouts!

Is that 7 banking days not including the weekend? How odd it hasn't arrived. Of course Afi, please feel free to use AGCCS if you need it but I sincerely hope you won't need to and the funds will arrive soon.

[Afi4wins]

12 minutes ago, cocopop3011 said:

Is that 7 banking days not including the weekend? How odd it hasn't arrived. Of course Afi, please feel free to use AGCCS if you need it but I sincerely hope you won't need to and the funds will arrive soon.

On the 14th Nov, it has been 8 banking days and 12 total days that I've been waiting.

Maybe they're asking Santa Claus to deliver my money! 

[OliverCooper]

On 10/16/2022 at 7:17 PM, Blackjax said:

@cocopop3011 The rule says only members of Askgamblers can take part. If someone gets a screenshot on a certain date and joins forum after getting the screenshot, will he/she qualify? I mean at the time of getting screenshot the person was not part of the forum and rules say that "....only members."

In the moment you put doubts in me, but then I figured it out) 

[Afi4wins]

Now I'm REALLY piissed off with Mirax Casino!

After 14 days of waiting, they sent me a notification today that my withdrawal request has been cancelled. No blardy explanations given!

I had a long chat with their chat host (Richard), explaining one item at a time, why I cannot use Skrill for my withdrawal, and I even told him why the bank transfer transaction may have been rejected, hence cancelled (Malaysia banks do not accept any money transactions to or from gambling establishments).

After referring back to the financial team, Richard came back and asked me to make a fresh bank transfer withdrawal and I told him why I won't do it! I asked him to tell the financial team to convert my EUR winnings into USD so that I can withdraw it using Skrill.

He did that, so now, I have to wait yet again for an answer from that bunch of financial idiots!

[cocopop3011]

2 hours ago, Afi4wins said:

Now I'm REALLY piissed off with Mirax Casino!

After 14 days of waiting, they sent me a notification today that my withdrawal request has been cancelled. No blardy explanations given!

I had a long chat with their chat host (Richard), explaining one item at a time, why I cannot use Skrill for my withdrawal, and I even told him why the bank transfer transaction may have been rejected, hence cancelled (Malaysia banks do not accept any money transactions to or from gambling establishments).

After referring back to the financial team, Richard came back and asked me to make a fresh bank transfer withdrawal and I told him why I won't do it! I asked him to tell the financial team to convert my EUR winnings into USD so that I can withdraw it using Skrill.

He did that, so now, I have to wait yet again for an answer from that bunch of financial idiots!

So now you are waiting for a decision if you can withdraw via Skrill?

[Afi4wins]

22 minutes ago, cocopop3011 said:

So now you are waiting for a decision if you can withdraw via Skrill?

I'm waiting for their decision to convert my 501.03 EUR winnings into an equivalent USD amount. Then only I can use Skrill to make a successful withdrawal, as in the case of my first successful withdrawal claim in USD at the casino earlier on.

[Flatzem]

57 minutes ago, Afi4wins said:

I'm waiting for their decision to convert my 501.03 EUR winnings into an equivalent USD amount. Then only I can use Skrill to make a successful withdrawal, as in the case of my first successful withdrawal claim in USD at the casino earlier on.

they are probably having a staff meeting debating if they should convert or not.

 

[Afi4wins]

21 minutes ago, Flatzem said:

they are probably having a staff meeting debating if they should convert or not.

 

They probably have a Staff or Board meeting too on whether to have an European breakfast or an American one. Really idiots!!! Cannot even decide on a very basic and simple solution!

[Afi4wins]

The STUPID MIRAX TEAM has replied to my email and asked me to do a fresh bank transfer withdrawal!

They didn't even answer my question of "why can't you just convert my EUR winnings into USD so that I can make a withdrawal claim using Skrill?"

Are they so dumb, or simply cannot understand simple English???

Avoiding my questions and insisting that I make a fresh bank transfer...expecting me to wait another 16 days to get my money???

I wonder if these people have any education at all or not!!! I'm absolutely PIIISSED OFF now!!!

[Afi4wins]

@cocopop3011 @ValDes  Can any of you AG admin staff get an answer from them, or from the casino rep, as to why they cannot do a currency conversion for me? 

I'm fed up of waiting and getting stupid replies from them!

[cocopop3011]

30 minutes ago, Afi4wins said:

@cocopop3011 @ValDes  Can any of you AG admin staff get an answer from them, or from the casino rep, as to why they cannot do a currency conversion for me? 

I'm fed up of waiting and getting stupid replies from them!

I will send an email to the casino rep but I can’t promise anything. Failing that, we may be looking at a complaint but let’s try this first. You’ll need to give him time to reply to me, I’ll update you when/if he does within a few hours. 

[Afi4wins]

This is their latest reply to my questions...

• Customer Service <[email protected]>

  To:*****************

   

  Thu, Nov 17 at 4:56 PM

   

   

  Dear ***afi,
  
  Thank you for the reply.
  
  We would like to inform you that, unfortunately, our team do not practice conversion in this way.
  
  The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services (including fiat-crypto exchange) will be offered at any time.
  
  We hope for your understanding as payments are processed by the system, and we are doing our best to ensure that you can receive your winnings.
  
  We appreciate you, and we always try to help you as much as possible.
  Have a nice day!

  Show original message

 

 

[cocopop3011]

@Afi4wins Is this your second withdrawal at Mirax? Sorry, so much went on in this contest that I can’t remember now, if so, what happened with your first one? 
Don’t worry, we will try and get this resolved for you.

[Afi4wins]

17 minutes ago, cocopop3011 said:

@Afi4wins Is this your second withdrawal at Mirax? Sorry, so much went on in this contest that I can’t remember now, if so, what happened with your first one? 
Don’t worry, we will try and get this resolved for you.

Yes, it's my 2nd withdrawal.

The 1st withdrawal was made after I had won some money from my initial USD deposit to enter this competition. Withdrawal was using Skrill, was approved, and money received the next day.

The 2nd withdrawal was in EUR, the prize money that I had won from the same competition, but Skrill was not available for me to use as a withdrawal option, so I was asked to use Bank Transfer instead (I don't use any cryptos, don't have Mifinity, cannot use eCopayz either).

They found a technical error only after 16 days have passed...so how efficient are they in that???