Cadoola Casino

[asargeant]

Has anyone experienced delayed payments from Cadoola, the come up with excuses constantly and wont pay me out is this normal with them.

[Afi4wins]

1 minute ago, asargeant said:

Has anyone experienced delayed payments from Cadoola, the come up with excuses constantly and wont pay me out is this normal with them.

Yes, I have! It took them over 2 months to pay my very small win, and that too AFTER I had to use AGCCS to get them to pay up!

STAY AWAY from all ARAXIO owned casinos!

[asargeant]

Well they owe me $2400 and all i get are email saying  "sorry its taking so long to pay you out" and so on, I have no idea what to do I made a complaint but the complaint hasn't been posted as of yet it been around 30 Hours, also I cant seem to change my email on this site it wont let me save it.

[Afi4wins]

1 hour ago, asargeant said:

Well they owe me $2400 and all i get are email saying  "sorry its taking so long to pay you out" and so on, I have no idea what to do I made a complaint but the complaint hasn't been posted as of yet it been around 30 Hours, also I cant seem to change my email on this site it wont let me save it.

Changes to your profile can only be done via their live chat service, so get them to help out. Everything is a nuisance with Araxio's casinos!

[Fiekie247]

I am sure next, they need a selfie, with you ID next to you Face and you laptop in the background "logged into your account", maybe even sent 6 months statements of your web wallets account as well.

Verification is the worse with this group of casinos.

[Afi4wins]

1 hour ago, Fiekie247 said:

I am sure next, they need a selfie, with you ID next to you Face and you laptop in the background "logged into your account", maybe even sent 6 months statements of your web wallets account as well.

Verification is the worse with this group of casinos.

Completely agree...but there are also OTHER casino groups that are as equally bad!

[Afi4wins]

Are you reading all these replies asargeant?

If you are, but not responding, I'd get your big boss and demote you back to a Private! 

[asargeant]

Now there telling basically I cant have my money because my old email account used for the site is gone I even asked them if I could change it they told me they added it to my account, and I cant change the old one. 

[asargeant]

	Thu, Jan 6, 7:55 AM (8 days ago)		https://mail.google.com/mail/u/0/images/cleardot.gif https://mail.google.com/mail/u/0/images/cleardot.gif
to CADOOLA https://mail.google.com/mail/u/0/images/cleardot.gif

 

 

 

 

 

 

I need all email money transfers to this email address

https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif

 

 

 

https://ssl.gstatic.com/ui/v1/icons/mail/profile_mask2.png

CADOOLA	Thu, Jan 6, 8:12 AM (8 days ago)		https://mail.google.com/mail/u/0/images/cleardot.gif https://mail.google.com/mail/u/0/images/cleardot.gif
to me https://mail.google.com/mail/u/0/images/cleardot.gif

 

 

 

 

 

 

Dear 

Thank you for contacting our Customer Support Team.

We would like to inform you that your new e-mail address has already been noted in our system and the further replies will be sent to it.

If you have any additional questions, please, do not hesitate to contact us via e-mail [email protected] or via Live Chat.

 

	Mon, Jan 10, 5:55 AM (4 days ago		https://mail.google.com/mail/u/0/images/cleardot.gif https://mail.google.com/mail/u/0/images/cleardot.gif
to CADOOLA https://mail.google.com/mail/u/0/images/cleardot.gif

 

 

 

 

 

 

Can they make sure the send them to 

Or my phone number listed with cadoola 

https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif

 

 

 

https://ssl.gstatic.com/ui/v1/icons/mail/profile_mask2.png

CADOOLA	Mon, Jan 10, 6:42 AM (4 days ago)		https://mail.google.com/mail/u/0/images/cleardot.gif https://mail.google.com/mail/u/0/images/cleardot.gif
to kyc, me https://mail.google.com/mail/u/0/images/cleardot.gif

 

 

 

 

 

 

Dear Andrew,

Thank you for contacting our Cadoola Support Team.

We kindly want to confirm that your email address has been already noted in our platform, and we should contact you to that email address.

If you have any additional questions, please, do not hesitate to contact us via email [email protected] or via Live Chat.

Best Wishes,
Cadoola.com Team

 

 

I have told them more times, but its still an issue 

[cocopop3011]

So, you don't have access to the email you registered the account with? 

If you feel you have exhausted all your options with the casino then maybe you should consider the idea of using AGCCS . More about how to use it here.

Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base.

Using AskGamblers Casino complaints Service

Let us know in case you need further assistance.

[Blackjax]

Why dont you recover the password of your old email? It's not that difficult.

[asargeant]

Google won’t let me login I got a new phone and I forgot my password to my gmail and now it tell me it cannot prove it’s me and it won’t show me my questions and try’s to send the reset code to my old phone number that doesn’t exist so I can’t recover my email at all google told me.

[Blackjax]

31 minutes ago, asargeant said:

Google won’t let me login I got a new phone and I forgot my password to my gmail and now it tell me it cannot prove it’s me and it won’t show me my questions and try’s to send the reset code to my old phone number that doesn’t exist so I can’t recover my email at all google told me.

You cant even get your old phone number?

It might take around $20-$30 to get your old number back. You sure you dont want to spend that much money to get $2400.

[asargeant]

They sent me the password for the emt I’m waiting on the transfers now but maybe there doing better now?

[asargeant]

Maybe not there don’t reply anymore I will see Monday I guess

[asargeant]

It’s so hard to deal with these guys, they never have an answer I submitted a complaint but all I see is error 500 now whenever I look at the complaint page. 

[Flatzem]

11 minutes ago, asargeant said:

It’s so hard to deal with these guys, they never have an answer I submitted a complaint but all I see is error 500 now whenever I look at the complaint page. 

look up what the 500 error could be and it says ""The 500 (Internal Server Error) status code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request. The cause of this can be anything, really!"

"A 500 Internal Server Error is an HTTP status code which indicates that the website you're trying to visit has an unspecified issue that is preventing you from being able to load the page. A 500 Internal Server Error could indicate a number of issues with the website server."

[asargeant]

I tried this on every device I own and still cannot access the page

[cocopop3011]

6 hours ago, asargeant said:

It’s so hard to deal with these guys, they never have an answer I submitted a complaint but all I see is error 500 now whenever I look at the complaint page. 

You mean you submitted a complaint here or with the casino?

[asargeant]

This what I get on any device I use 

 

[Flatzem]

12 minutes ago, asargeant said:

This what I get on any device I use 

 

it could depend what region you are in.

I recently used a mobile to browse AG forum but when I tried to use the other parts of the website it gave me some error 500 while on the desktop you can get a "we are sorry page".

 

And before the "we are sorry page " it used to give one of these

 

[Fiekie247]

Just to add to Cadoola and the entire Araxio Development group of casinos with withdrawal limits.

They seem like  good casino group, with the best game selection, and great welcome promos, but for some reason these verification tactics, coupled with low withdrawal limits are beyond me.

I mean 500 euro per day, is really bad, even shiittier casinos have daily of 2500 euros and weekly of 5 - 10k.

Withdrawals are worked within 3 working days to be approved and only 3 pending at the same time.

So lets say 48 hours to receive money on average, that means it would take almost 2 weeks if not more, to get that $2400.

[asargeant]

They haven’t sent me a single thing but the passwords, the odd thing is they sent the passwords to my new email but won’t sent the emt to my new emails why is this? I messaged gigadat and they told me that cadoola must contact them so they can reissue the emts to my new email but now cadoola won’t reply to any of my emails.

[asargeant]

Complaint rejected from this site so I guess this casino dosent have to pay anyone, I breached no terms or conditions I dont know my other options. 

[Flatzem]

26 minutes ago, asargeant said:

Complaint rejected from this site so I guess this casino dosent have to pay anyone, I breached no terms or conditions I dont know my other options. 

what made you choose to play at Cadoola in the first place?