Mr Vegas - Welcome Offer

[Fiekie247]

15 hours ago, pinnit2015 said:

What i would say re the VS group is that unlike some places, that would give you a Goodwill gesture for their own incompetence, VS are quite resolute (almost adopting the USA position of 'we will not negotiate with) and unlikely to offer owt in return. Very similar with their complaints, no wiggle room etc. 

Yeah

Once they make a decision, its final and non negotiable, I have noticed that - They would tell you to escalate to ADR or their license authority.

Another thing is Weekend Booster, Jackpot Wheels, Clash of Spins - This is all you get back from this casino.

They would never offer you free spins, a cash bonus or anything if they notice you have not played in a while. Even if you wager $10 000 a month and lost it all, they would never give a small gesture or any reward or a "Thank you for being a loyal player" rewards/bonus/spins or anything. They will just keep on telling you about their loyalty from the wheels and clash or spins.

I assume the same would apply to Mr Vegas

@blondie - AFAIK I know, that level 21 wheel should be 200 euro/400 euro or one of the Jackpots, so at least is a nice something back for wagering 210k euros. So I would keep fighting for the wheel.

I wonder if @Team_Videoslots@Team Videoslots can maybe help with your Mr Vegas Account?

 

 

[pinnit2015]

3 hours ago, Fiekie247 said:

Yeah

Once they make a decision, its final and non negotiable, I have noticed that - They would tell you to escalate to ADR or their license authority.

Another thing is Weekend Booster, Jackpot Wheels, Clash of Spins - This is all you get back from this casino.

They would never offer you free spins, a cash bonus or anything if they notice you have not played in a while. Even if you wager $10 000 a month and Lost it all, they would never give a small gesture or any reward or a "Thank you for being a loyal player" rewards/bonus/spins or anything. They will just keep on telling you about their loyalty from the wheels and clash or spins.

I assume the same would apply to Mr Vegas

@blondie - AFAIK I know, that level 21 wheel should be 200 euro/400 euro or one of the Jackpots, so at least is a nice something back for wagering 210k euros. So I would keep fighting for the wheel.

I wonder if @Team_Videoslots@Team Video Slots can maybe help with your Mr Vegas Account?

 

 

It makes a mockery of them being recommended/accredited (however u want to spin) - whole point of such schemes is that you, as the site, have a channel of coommunication that allows for common sense to prevail: if they're going to do a talk to the hand approach and quoting, as VS do, GDPR nonsense, then i wouldn't rec them them to players on that basis. 

Re the wheel at VS - maybe a bit of perspective as to how good it is. It's 200 quid prob for 200k plus wagering. Put that in context; Novibet will have defo have me 500 for the same, plus maybe a few 50's on top of that, so, whilst nice to get, it's not really that impressive. 

[Fiekie247]

10 minutes ago, pinnit2015 said:

It makes a mockery of them being recommended/accredited (however u want to Spin) - whole point of such schemes is that you, as the site, have a channel of coommunication that allows for common sense to prevail: if they're going to do a talk to the hand approach and quoting, as VS do, GDPR nonsense, then i wouldn't rec them them to players on that basis. 

Re the wheel at VS - maybe a bit of perspective as to how good it is. It's 200 quid prob for 200k plus wagering. Put that in context; Novibet will have defo have me 500 for the same, plus maybe a few 50's on top of that, so, whilst nice to get, it's not really that impressive. 

Yeah well anything is better than nothing - I mean in that sense, so its not good, but you wont turn away 200/400 quid right?

I know novibet gives you all the time wager free cash.

[blondie]

Thanks guys- I've sent them another follow up email today- no response so far.

[cocopop3011]

@blondie I have tried to see if we have anyone who can respond about this casino today but not heard anything back. Do you have screenshots of your chat conversations? You could try a complaint?

[blondie]

Thanks coco. Here's one of them- ( the two other ones I tried to send via chat transcript but never received it, however, if they check the logs, they should see it anyway)

[cocopop3011]

Blondie I'm so sorry I missed your reply. And I'm confused now, so there is or isn't a jackpot wheel?