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BitStarz Casino Support Thread


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@Waxman710  I've just checked the paytable of the game and it shows a max win of only 2,250x, so your 13,690x win was definitely a MALFUNCTION, hence your complaint was rejected, and hence Bitstarz paid you only $27!

Mega Cash Stacks.jpg

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6 hours ago, Waxman710 said:

Complaint was rejected by askgamblers 

As I said - please make a new complaint and include your game logs and it will be accepted. 
 

I said in your other topic if this is a malfunction which I expect it to be then BitStarz should realise this and tell you.

However, I see from Afi’s screenshot above that the answer has already been given. I would have expected BitStarz  live chat to figure this out to prevent all this. 

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  • 11 months later...

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