Tharsan.k Posted 1 minute ago Posted 1 minute ago I am submitting this complaint regarding two deposits that have still not been credited to my 1xBet account. The relevant 1xBet Payment Inquiry IDs are: 24821104 24969277 I have contacted 1xBet customer support many times regarding these transactions. Each time, I receive essentially the same response: that my issue is being investigated, that a reminder has been sent to the payment/accounting department, and that I should continue waiting. For example, I have repeatedly been told: “We have sent a reminder to our payment department and they will work to resolve this issue as quickly as possible. Please be patient.” However, there has been no actual resolution. The deposits have not been credited, the money has not been returned, and I have not been given a specific explanation for the delay or a definite timeframe for resolving it. This is particularly frustrating because I have contacted support repeatedly and continue to receive the same generic response instead of meaningful information about the status of my funds. I have attached screenshots of my conversations with 1xBet support as evidence. I respectfully request that 1xBet provide a substantive update on Payment Inquiry IDs 24821104 and 24969277 and either credit both missing deposits to my account or return the funds to the original payment method without further unnecessary delay. I would appreciate AskGamblers' assistance in obtaining a proper response and resolution from 1xBet. Quote
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