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Technical issues on certain game providers SUDDENLY


angel71

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Ok I’m hoping someone can help me out here please! Without going into to much details, I’m having issues with NetEnt, Red Tiger and some microgaming games. I recently gave up my wireless ISP (which was a mobile account using a ZTE hub) never had any issues with these game providers when I was with my ISP  but now I’m solely on my cell data and about 2 weeks into and only cell connection using my iPhone as a hotspot for my iPad I all the sudden can’t play all the game providers I mentioned . I’m in Ontario Canada but for some reason when I load the NetEnt games it’s a saying I’m restricted from playing in Quebec. My ip shows my actual location in Ontario when I google it tho. The Red tiger games just don’t load at all anymore and certain microgaming games give an error. Also when I did have my mobile isp I could play evolution games on that connection but never on my iPhone connection. I’ve called my cell provider and spoke to live chat on about 4 didn't casinos but no one can tell me why this has all the sudden happened. anyone know, had this experience and can help me resolve? It’s greatly appreciated! Thanks 

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25 minutes ago, angel71 said:

Ok I’m hoping someone can help me out here please! Without going into to much details, I’m having issues with NetEnt, Red Tiger and some Microgaming games. I recently gave up my wireless ISP (which was a mobile account using a ZTE hub) never had any issues with these game providers when I was with my ISP  but now I’m solely on my cell data and about 2 weeks into and only cell connection using my iPhone as a hotspot for my iPad I all the sudden can’t play all the game providers I mentioned . I’m in Ontario Canada but for some reason when I load the NetEnt games it’s a saying I’m restricted from playing in Quebec. My ip shows my actual location in Ontario when I google it tho. The Red tiger games just don’t load at all anymore and certain Microgaming games give an error. Also when I did have my mobile isp I could play Evolution games on that connection but never on my iPhone connection. I’ve called my cell provider and spoke to live chat on about 4 didn't casinos but no one can tell me why this has all the sudden happened. anyone know, had this experience and can help me resolve? It’s greatly appreciated! Thanks 

I think netent games have been again banned in canada. Red tiger is also owned by the same company as Netent so that is why similar problem. Microgamming with jackpot may have also been banned. We have a forum member @Johnnygotthebone who posted similar topic.

https://www.askgamblers.com/forum/topic/11819-netent-quebec-canada-why-again-not-available/

 

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Talking of technical issues, Wild Flower was yanked and has been pulled for days.

I got the enhanced feature, loaded...and it gave the normal one: not long after the slot was pulled, presumably cos it was happening elsewhere. No doubt it's covered in the t's and c's BS but still really poor.

I thought slots were rigorously tested? Pretty sure picking feature a but not getting it should be within scope🤨

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1 hour ago, angel71 said:

Ok I’m hoping someone can help me out here please! Without going into to much details, I’m having issues with NetEnt, Red Tiger and some Microgaming games. I recently gave up my wireless ISP (which was a mobile account using a ZTE hub) never had any issues with these game providers when I was with my ISP  but now I’m solely on my cell data and about 2 weeks into and only cell connection using my iPhone as a hotspot for my iPad I all the sudden can’t play all the game providers I mentioned . I’m in Ontario Canada but for some reason when I load the NetEnt games it’s a saying I’m restricted from playing in Quebec. My ip shows my actual location in Ontario when I google it tho. The Red tiger games just don’t load at all anymore and certain Microgaming games give an error. Also when I did have my mobile isp I could play Evolution games on that connection but never on my iPhone connection. I’ve called my cell provider and spoke to live chat on about 4 didn't casinos but no one can tell me why this has all the sudden happened. anyone know, had this experience and can help me resolve? It’s greatly appreciated! Thanks 

Hi there @angel71 and welcome to the AskGamblers Forum :) 

Like already mentioned in the previous responses, NetEnt as well as a bunch of other famous gambling providers were/are still banned across Canada. Which means that your issue is most probably referring to the relevant ISP. Maybe some of them are not applying the restriction policy towards certain domains (as requested by the Canadian authorities) while other are acting strictly in accordance with the rules and regulations. 

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