RazorX Posted March 31, 2021 Share Posted March 31, 2021 Well I had to mention this as I was looking through different reviews I stumbled across some interesting reviews on Videoslots Casino and if its legit what their saying then wow is all I can say . [Take a look to see what I'm talking about] https://www.trustpilot.com/review/www.videoslots.com Quote Link to comment Share on other sites More sharing options...
Blackjax Posted April 1, 2021 Share Posted April 1, 2021 All reviews are really polar opposites of each other. Most of them are either 1 star or 5 stars. Strange. Quote Link to comment Share on other sites More sharing options...
RazorX Posted April 1, 2021 Author Share Posted April 1, 2021 3 hours ago, Blackjax said: All reviews are really polar opposites of each other. Most of them are either 1 star or 5 stars. Strange. When it comes to reviews I tend to read the ones with content as they are usually the most informative but the scale of 1 to 5 is odd to say the least I'd rate them a 2 myself these days after the 32 usd business customer support sounded like I was dealing with filipino operators wasn't so much as a hey heres 10 spins for waiting all that time for the deposit you made the rest of the glitz and glamor doesn't count I like candyfloss too but if its tasteless its good for the bin . I'm starting to focus on e-cogra approved casino's in the history of my online gambling i've never had issues with anything approved by them that said guts and bitstarz are still shining : I like the concept of auditing keeps operators on their toes and is something I think all of us need "to feel safe" within the establishments we are playing in . I'm looking at relocating I see no attempt by Videoslots to improve or attempt to create a bridge to the community not caring where else their making contact with the community the only thing that Exists is AG honestly the rest don't even count maybe CM if Brian wasn't such an arrogant prat on occasion though he does know his game ill admit ill leave it at that . Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted April 1, 2021 Share Posted April 1, 2021 Problem with TP reviews regarding casino's is that that genuine issues get lost amidst the claims of scam and rigged when folk don't win. You need to kind of pick the wheat from the chaff when looking at casino reviews; look at Casumo, there's common threads across reviewers that would indicate, quite rightly, that somethings not right Same for true scam operators like verycasino, everyone saying the same thing etc. You look at one of the best IMO operators around, one that pays you 10k in nanoseconds, Unibet; they get a 1.9? Which is rubbish. If you looked at that solely you'd be lumping them in with truly dodgy operators, which is not the case. As Valdes will know, when folk give you a story from a players side, quite often, there are other issues that they've omitted to tell - particularly true with casino players for some reason. 1-5 ratings don't leave much scope as some are better at things than others in different areas but from the casino's you mentioned i'd probably have Uni at 4.5, Casumo at 2, VS at 3.5; all subjective depending on your experience i guess; if you take L and L casinos; they've won casino of the year across a few sites; i wouldn't have them in my top 5, but obviously some folk seem to like them. ValDes and cocopop3011 2 Quote Link to comment Share on other sites More sharing options...
RazorX Posted April 1, 2021 Author Share Posted April 1, 2021 45 minutes ago, pinnit2015 said: Problem with TP reviews regarding casino's is that that genuine issues get Lost amidst the claims of scam and rigged when folk don't win. You need to kind of pick the wheat from the chaff when looking at casino reviews; look at Casumo, there's common threads across reviewers that would indicate, quite rightly, that somethings not right Same for true scam operators like verycasino, everyone saying the same thing etc. You look at one of the best IMO operators around, one that pays you 10k in nanoseconds, Unibet; they get a 1.9? Which is rubbish. If you looked at that solely you'd be lumping them in with truly dodgy operators, which is not the case. As Valdes will know, when folk give you a story from a players side, quite often, there are other issues that they've omitted to tell - particularly true with casino players for some reason. 1-5 ratings don't leave much scope as some are better at things than others in different areas but from the casino's you mentioned i'd probably have Uni at 4.5, Casumo at 2, VS at 3.5; all subjective depending on your experience i guess; if you take L and L casinos; they've won casino of the year across a few sites; i wouldn't have them in my top 5, but obviously some folk seem to like them. Hi Pinnit2015 , Ill agree a public review site which is open to anything raises questions of validity I've actually seen this type of review behavior before in relation to book sellers which I won't name but I find the gap between 1-5 to be curious I would expect some kind of consistency I've actually been checking quite a few places TP is just one of them some of the claims are consistent with things that have been said on Casinomeister for instance in regards to X number of rounds until a bonus round hits using dead or alive as an example . Further still it does occur to me the concept of auditing I'm just curious does the Malta Gaming Authority audit the Casino's that it licenses is there a way to view this ? that's kind of why I like E-Cogra as they perform rolling audits I see Betsson passed another one recently might start rolling dice there for a couple of weeks see how things go . Meanwhile Like what the one Adrian was talking about videos appearing on Youtube be interesting to view those sessions who knows it may provide some insight who knows multiple people might be even streaming as we speak ; all i know is VS seems like a lot of casino's i've dealt with in the past I asked a simple question today at Videoslots and the operators notes were outdated which indicates to me that their getting sloppy communication wise and I'm not about to advise others to stumble into that kind of arena not when the sky is falling . Quote Link to comment Share on other sites More sharing options...
Team Videoslots Posted April 5, 2021 Share Posted April 5, 2021 Hi RazorX, If you didn't receive the reply you were looking for when contacting our support, I apologise. If we can assist, you are welcomed to send us an email at [email protected]. Have a nice week ahead. Kind regards, Team Videoslots Quote Link to comment Share on other sites More sharing options...
RazorX Posted April 6, 2021 Author Share Posted April 6, 2021 19 hours ago, vs_linus said: Hi RazorX, If you didn't receive the reply you were looking for when contacting our support, I apologise. If we can assist, you are welcomed to send us an email at [email protected]. Have a nice week ahead. Kind regards, Team Video Slots Greetings vs_linus , Firstly I want to say its a positive move having a casino representative to help improve communications with the gambling community through this particular platform good move : also in regards to customer support it would seem there exists communication synergy issues between departments , I guess nothings perfect that issue is now long since resolved but the point is agents need to be better informed when dealing with clients , and its not earth busting material but there exists possibly room for improvement . Also Welcome to Askgamblers ! , Kind Regards , -RazorX Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted April 6, 2021 Share Posted April 6, 2021 On 4/5/2021 at 9:13 AM, vs_linus said: Hi RazorX, If you didn't receive the reply you were looking for when contacting our support, I apologise. If we can assist, you are welcomed to send us an email at [email protected]. Have a nice week ahead. Kind regards, Team Video Slots Hi! and welcome to the forum! So glad to see a new rep for video slots here, I hope we'll be seeing you more often? Quote Link to comment Share on other sites More sharing options...
Team Videoslots Posted April 7, 2021 Share Posted April 7, 2021 Hi@cocopop3011 We always try to help out if we can. Otherwise, tag us, and we will be there. Kind regards, Team Videoslots cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
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