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Posted

Hey!

I occasionally find casinos that are well ranked on AskGamblers, but definitely should not be. Take Royal Rabbit as an example. Scored 8.5 stars, very good. But in the T&Cs you find nuggets like:
 

Quote

 

5.5 For preventing any fraud activities, money laundering and concealment of funds, each player is obligated to bet minimum 20% of his balance thru each calendar month.

10 h. In the event where the Casino considers a Player to be a professional, using betting systems and patterns, such as, but not limited to, usage of a martingale betting strategy, progressive bets, (...) the Casino reserves the right to void any balance and winnings.

 

[Abbreviated for conciseness.]

I also have evidence of a pretty well-regarded casino changing their T&Cs in response to my request, as I was in live chat. Impressively, it took them under 10 minutes.

This is the kind of stuff that drives me up the wall as a casino user, and it's already bit me several times. Is there a way, beyond simply writing a review, to "flag" this sort of stuff?

Posted

@polopp - Those terms are pretty standard for most casinos I know

Except for point 5.5 you don't see in terms generally -  However if you make a deposit at any casino you need to wager your deposit 1 - 3 times before you can withdraw, so basically every balance you have will have to be wagered 100% + anyways each time. I think they just "Royal Rabbit" mention it in their terms.

So if you deposit 100 euro - Wager x1

Deposit 200 euro in same month - Wager x1

So in essence you have already played/wagered/bet  300 euro once which was 100% of your balance in the same calendar month.

Hope it makes sense.

Posted

Hi there @polopp and thanks for sharing your concerns. 

In addition to what @Fiekie247 has already mentioned in the post above, I would like to say that particular term (rule #5.5) actually makes perfect sense from AML perspective. Whether it will be a combination of these particular rules like in Royal Rabbit Casino: 

Quote

4.2. All deposits must be wagered at least once before the player is able to withdraw any balance

+

5.5 For preventing any fraud activities, money laundering and concealment of funds, each player is obligated to bet minimum 20% of his balance thru each calendar month.

or similar term from another famous Curacao licensed Operator  for example: 

Quote

11.16 In order to make a withdrawal, a Player must wager a deposited amount at least 3 times prior to withdrawal due to higher risk of fraud. This procedure is in line with anti money laundering practices.

it's almost one and the same eventually. 

  • 3 years later...

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