m8ttslots Posted March 27, 2020 Share Posted March 27, 2020 Hey AG! Just wondering if i'm alone of everyone is the same, I have 3 withdrawals across 2 casino's which are normally pretty quick at processing but it's been literally days now, I understand staff shortages due to COVID-19 but I wish they were a bit more transparent! Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted March 27, 2020 Share Posted March 27, 2020 Some of them won’t be slow on blaming the virus; even before it came about But nope; Sky Vegas still instant, Mr Green still instant but this is likely cos these places process automatically. For the places still stuck in dark ages of manual approvals of low ish values, again no; L and L brands still processing relatively quickly. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted March 27, 2020 Share Posted March 27, 2020 Might see an increase of 3 days to 30 days of reviewing the 4 corners of a PDF for some joints. Think it’s more likely to see KYC delayed more than payments atm if honest Quote Link to comment Share on other sites More sharing options...
m8ttslots Posted March 27, 2020 Author Share Posted March 27, 2020 Trada - Been waiting since Wednesday Nektan (normally have about a 2 hour wait as a Ruby VIP Customer) - I've had once Since monday and one since wednesday Neither is being forth coming about how long. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted March 27, 2020 Share Posted March 27, 2020 Unfortunately Trada are getting worse with their withdrawals since the AG move; seen quite a few complaints regarding their times now Im normal on Nektan so normal 3 or 2 day wait the other week ( only play once is a while as they send out offers, albeit capped winnings a lot of the time) Quote Link to comment Share on other sites More sharing options...
m8ttslots Posted March 27, 2020 Author Share Posted March 27, 2020 *Cough* @Conor@Trada Yeah I know it sucks, and i'm really hoping they get their act together today and don't leave me with the ability to reverse it all weekend because it gets dangerous when that's tempting. Nektan - Have gotten worse over the past few years though totally agree, there was a time when they were in my opinion the best casino's out there. Most my punting these days is at Genting bet which i can't play at right now because I use genting pay for instant cash deposit's and withdrawals cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
m8ttslots Posted March 27, 2020 Author Share Posted March 27, 2020 Hmm ------ Assuming this is related to why it's taking them so long to process my withdrawal.. cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted March 27, 2020 Share Posted March 27, 2020 Trada? Theyve now gone from withdrawals in a few hours to some needing a 2 day management review? Sure Conor can state why such an absurd time to wait for verified accounts. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted March 27, 2020 Share Posted March 27, 2020 Been a month or so since I withdrew from there but to be fair to them they did it in less than 24 hours Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted March 27, 2020 Share Posted March 27, 2020 Stand corrected re Nektan; x4 bonus conversion Imagine hitting your 60000x Lil Devil win in bonus and seeing it capped at a tenner Quote Link to comment Share on other sites More sharing options...
Frour1979 Posted March 27, 2020 Share Posted March 27, 2020 I mean its in the casinos best interest to be really pushing for fast withdrawals, i have my VIP privileges that give me withdrawals within 48hrs and that has only become more accurate with the arrival of the virus. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted March 27, 2020 Share Posted March 27, 2020 Still poor man; you can get instant withdrawals at places where you don’t even need to be VIP.... I play there the odd time because they’re quite a lucky casino for me so I can live with 48hrs etc, maybe 100 quid a max monthly if that Quote Link to comment Share on other sites More sharing options...
m8ttslots Posted March 27, 2020 Author Share Posted March 27, 2020 My withdrawals are generally between 2-10k so speed really gets me. I like my withdrawals fast and I generally choose my casinos where I get fast withdrawals. That said both nektan and trada have processed. cocopop3011 1 Quote Link to comment Share on other sites More sharing options...
ValDes Posted March 30, 2020 Share Posted March 30, 2020 Hey Most of the iGaming casino world is going full steam right now, 90-100% of the staff working remotely so the covid theme is not actually a valid excuse... Anyway, glad your withdrawals have been processed thou. And hey, don't rush spending it all too fast. Quote Link to comment Share on other sites More sharing options...
cocopop3011 Posted March 30, 2020 Share Posted March 30, 2020 On 3/27/2020 at 2:30 PM, m8ttslots said: My withdrawals are generally between 2-10k so speed really gets me. I like my withdrawals fast and I generally choose my casinos where I get fast withdrawals. That said both nektan and Trada have processed. Fantastic news indeed! Enjoy your winnings and thanks for keeping us posted. Seems bizarre that the would give you that VIP status and then remove it straight away though. Quote Link to comment Share on other sites More sharing options...
pinnit2015 Posted March 31, 2020 Share Posted March 31, 2020 Just to say re Nektan -they're sending out emails re RG and restricting accounts until you answer some, pretty stupid, questions. ValDes 1 Quote Link to comment Share on other sites More sharing options...
imanorange Posted April 1, 2020 Share Posted April 1, 2020 No I can't say I am having drastically slower withdrawals. In fact, I'm lucky if I even get to withdrawal. Haha (just kidding). To be honest, 95% of all the times I withdrawal are within an hour or two. American living in Asia by the way..... Go figure. All jokes aside ladies and gents, the slots these days seem to have a lot more dead spins and the free spins are quite skimpy. I find it's better to balance online gaming activities with a combination of live table games and slots. In my experience, sticking with slots exclusively (most of the time) will end in a depleted bank roll. (Said the degenerate gambler ) It's all in good fun folks and sorry to hear some are having issues with slower withdrawals. It's like pulling teeth sometimes to extract cash from online casinos, compounding the issue with delays is completely out of order. Quote Link to comment Share on other sites More sharing options...
Shawndgriffiths Posted April 1, 2020 Share Posted April 1, 2020 Captain cooks has been very slow and just giving me the run around. I withdrew $8000.00 on march 15th and still have yet to receive my winnings. Getting very impatient! Its never taken more than 5 business days to receive my winnings. Ive withdrew over 50,000 in the last two years with no issues! They just keep telling me be patient and wait another 5 or 6 days. Will not give me any confirmation or anything other than tell me that the funds have cleared their account. Quote Link to comment Share on other sites More sharing options...
ValDes Posted April 2, 2020 Share Posted April 2, 2020 11 hours ago, Shawndgriffiths said: Captain Cooks has been very slow and just giving me the run around. I withdrew $8000.00 on march 15th and still have yet to receive my winnings. Getting very impatient! Its never taken more than 5 business days to receive my winnings. Ive withdrew over 50,000 in the last two years with no issues! They just keep telling me be patient and wait another 5 or 6 days. Will not give me any confirmation or anything other than tell me that the funds have cleared their account. Hi there and welcome to AskGamblers. Considering the nature of the described issue, strongly encourage you to consider the idea of using AGCCS /AskGamblers Casino complaints Service/. More about how to use it here. Also, don't forget to read carefully all the AGCCS Guidelines and make sure to adhere to them. For more information how to use AGCCS, please visit our Knowledge Base. Using AskGamblers Casino Complaints Service Let us know in case you need further assistance. Quote Link to comment Share on other sites More sharing options...
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