Verification

[iHupa]

Hi there,

I recently made a small withdrawal of £200 from a casino site I’ve been playing on for a couple years now and was just wondering if I’ve made the withdrawal before they asked for verification can they withhold the withdrawal, they have also refused quite a lot of my documents aswell and are making very difficult to verify the account?

[cocopop3011]

4 hours ago, iHupa said:

Hi there,

I recently made a small withdrawal of £200 from a casino site I’ve been playing on for a couple years now and was just wondering if I’ve made the withdrawal before they asked for verification can they withhold the withdrawal, they have also refused quite a lot of my documents aswell and are making very difficult to verify the account?

They can hold the withdrawal until the verification has been completed, yes. Which documents have they refused and have they gave a reason why?

[pinnit2015]

Thing is, the update to the LLCP appears to suggest otherwise - 'could reasonably have asked beforehand'

Case A: deposit at registration at 10pm. Big win and withdraw at 10.05pm: if they ask for stuff after that, fair enough. Think it would meet the attached

Case B: Jan20-March20: deposited 20 times, but only ask on March20 withdrawal; not so sure....They could have and should have asked for info before that. 

The first bit - verify the identity, including age/address ETC, would suggest that if they allow you to deposit they know who you are, your age and where you reside. The only other thing that they can't ask at this juncture is payment method. 

I don't know how they're interpreting this - for example, i've just made a withdrawal from Yako and i'll probably be asked for ID and address but surely if they've allowed me to deposit they're essentially saying they know/have checked this?

Dunno how the above sits in with the enhanced due diligence of 2k etc. 

 

[pinnit2015]

As predicted...Yako information came but all approved and paid in 2 hours - what you expect from the L&L brand

Funnily enough...per above, they only asked for screenshot of my paypal. 

[pinnit2015]

Hopefully the E Verifications will reduce a lot of nonsense requests - as i've sad before, this whole 4 corner, colour copy nonsense really needs to be given the boot: Certainly Jan-20's update to the AML are along those lines - stops short of mandating it but it wouldn't be a bad thing; would increase casino costs in the short term but the LT gains, including reducing the risk of non compliance, would far outweigh it IMO: obviously the company quoted in this article are selling a product but it's spot on.