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Hi all, I didn't think this was appropriate to post under the software miscalculation section as it applies to a shop, not an online casino. Basically played £5 at Ladbrokes on the Gladiator - Road to Rome game. Bonus triggered 10 spins at 10x multiplier. The lines began winning quite a lot, but the multiplier wasn't applied either at the time, or at the end of the free spins. I took a photo of the pay tables, and although I don't recall which 5-of-a-kinds came in (there were two separate occurences), the minimum they would have been, was £40 at 10x. The winnings in total were only £48~, and almost every spin won on multiple lines. The shop escalated it to the gaming company, who say it was indeed paid. This is after having to regularly visit and call them for updates, as they became hostile whenever I asked on the status of my case. This was just under 2 weeks ago, and about 2 days ago they told me I was called and advised that I was wrong (didn't get any call). Where do I go from here? I've been £450+ shorted. Thank you.

Ladbrokes has denied that it puts profits before the safety of its workers after its former head of health and safety, Bill Bennett, spoke out against ‘single-manning’ at an employment tribunal. Bennett claimed he had been sacked by the company for blowing the whistle on the controversial practice. His application was dismissed, with Ladbrokes arguing it had fired Bennett “owing to a lack of confidence in his ability to fulfil his role”. The Daily Mirror newspaper reported that during the hearing, Bennett said Ladbrokes chose to “prioritise profits over health and safety” by continuing the practice of allowing staff members to work alone. Highlighting the dangers of single-manning, the newspaper pointed to the murder in 2013 of store manager Andrew Iacovou, who was beaten to death by a gambler at a branch of Ladbrokes in Surrey. According to the Daily Mirror, Ladbrokes chief executive Jim Mullen acknowledged there had been “serious systemic failures” in health and safety procedures but dismissed the suggestion he had put profits before lives as “bunkum”. He added that "health and safety is a non-negotiable part of the business.” A Ladbrokes spokesman said the company has been in the process of changing the policy to “voluntary only in the evenings” across its stores since January 2016. The spokesman added: “We are in the process of rolling out the new arrangements and have been recruiting over 850 extra employees to help us deliver it.” The Daily Mirror claimed that Ladbrokes saved £200m (€260.8m/$292.0m) in wages in five years, partly by “forcing” some staff to work alone from 2010. The newspaper also alleged that 10 members of staff had been seriously attacked during this period. Source:Totally gaming

Hello everyone Had an email off Ladbrokes today saying there have launched a brand new casino!! It's called Ace Kingdom Casino and from what I can there are all the Playtech Games. I'm playing from mobile at the moment have logged in on my laptop yet there may be more providers there I'm not sure. Regiter the code ACE5 for 5 free spins on Frankie Dettori's Magic Seven.

Ladbrokes have a little fun something happening at the moment in line with the World Cup! They have introduced The Brazilianator - which tells you what your name would be in Brazil. All you need to do is go to the casino, find The Brazilianator and press Play Now and then type in your name and your favourite football team and it tell you what your name would be in Brazil Mine is - Xandinha do Imaculada Diabono !!!!!!!!!!!!!!!!!!!!!!!!!!

Helloooo!! Attention, attention! World premiere!! This is awesome! EXCLUSIVE: 200% up to £200 Match Bonus + 50 Free Spins on Thunderstruck II, at one of your and our favorite casinos, Ladbrokes Casino! Now, that's something, ha?! In order to receive this fantastico bonus: Register your account through our special link HERE Make your deposit in chosen amount (between €/£5 and €/£200) Fill in the form below on the page Turn over your deposit 1x, you'll receive the bonus and free spins within 48 hours