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Found 9 results

  1. I've sent Bovada three emails now over 3 weeks of pictures of my face while holding my ID to get them to verify my account, and every single time I go to the support chat they ask me to send a new one. I've made sure it was the right email I'm sending to. I know an agent added a typo to my birthday and they won't tell me what it is or how to fix it, so they can't use that as a security question. I did put my husband's name as the account name because I thought it was asking for who referred me and I got confused, but I sent a photo of him holding his ID as well. One of the supervisors finally let me withdraw all my money, but he closed the account again too fast and I didn't get to finalize the withdrawal. It feels like they're trying to keep my money and are ignoring my verification photos. They said they'd call me on the phone twice to verify and never did either time. My email is <removed?
  2. Ignition casino seems to not showup when I search it on Askgambler. However a few posts about it show up but thats it. I want to write a review about it on here. Ignition bought Bovada. Ignitions casino and poker is way bigger and wellknown than most any other gaming site so just weird its not available to review. Maybe im looking in the wrong place. When im able to write my review. It will get 0 stars or 1 if Im required to put at least one. There software is not fair. If anyone has played blackjack there you will know wjat im talking about. Their support is terrible. If you have an issue they just read from a script and tell you the same thing over and over. They advertise "Big wins" on their main page when you logon. And there all made up. They dont award jackpots to anyone. There just first names like "Janet won $34,678" playing some slot game that dosent even have a progressive. If you are awarded a bonus upon depositing you are required certain playthrough requirements depending on which bonus you used. The bonus has to be cleared before you are able to withdraw. You will notice that its setup in the software to barely stay ahead while gaming sometimes you can be up quite a bit. But as soon as the bonus is almost cleared, or cleared you will start losing everything with the most ridiculous odds. They are cheats. Dont play here. If you want to play online blackjack and looking for the most fair game you need to find a live dealer casino. With video streaming. Anything else and your throwing away your money. Just because any site tells you they have a certificate or use a certain RNG provider just means at some point they might have. It does not mean that they are unable to change their gaming coding to favor them. They just tell you this to comfort you thinking you have a chance of winning. But the response will always be "its completely fair you must have just had an unlucky day". Stay away from Ignition, Bovada, Cafe Casino and any other casino who is using this software setup.
  3. For over 20 years I’ve played real life casino roulette in Vegas, Atlantic City and Ive never seen anything like this. While playing real money roulette on Bovada , the number sequence of 13,5,5,13,5 came up when I was playing with real money. Naturally I lost. As a gambler, I do not mind losing money. However, losing money in this fashion was odd. So I consulted a couple mathematician friends and they calculated that thr actual probability of that five spin sequence, an essential ‘full house’ of numbers, occurring in roulette is 1 in 5,635! When I reached out about this and sent them the screen shot of what happened to Bovada Customer Support, twice, I got the following generic message, twice. “We’re sorry you’re not happy about your recent play. We utilize a Random Number Generator (RNG) to guarantee the unpredictability of our games. The RNG uses a computational algorithm to produce a sequence of numbers or symbols which cannot be mathematically determined. This ensures the outcomes of our games are fair and not foreseen. At Bovada, openness and transparency is important to our business. We want to ensure that our players are confident in the product we provide. We know how your losses may disappoint you but we can assure you that we’re here to listen to your thoughts, and at the same time, guarantee that there’s no reason for us to put our reputation in question. We’re available to help 24/7 if you need anything else. Thanks, Bovada Customer Service “ I’m submitting this because other players and potential players at Bovada Casino should be aware of what they are up against. Despite their generic excuses, a 1 in 5,635 event occurring against a player using a RNG is not random. If that is the case, I must of been the unluckiest person in the world during that playing session, and it cost me dearly. If this happens within Bovada Roulette, there is a good chance other Bovada games may have the same odds working - against the player. Their explanation of using a RNG is speculative. Perhaps it’s a glitch, perhaps not. The fact Bovada customer service tried to blow me off twice and move on is not acceptable. Players should know what they are up against before they decide to join a online casino. Please see the attached screenshot. Jill H.
  4. So I had a great experience with an online casino the other day, so I came here to leave them a gleaming review but to my surprise and disappointment it isn't listed on this website.. Any way to get a casino added to the queue or anything? It's Ignition Casino, the one taking over for Bovada. I know they have been around for a while, or at least I thought they have. And they seem to run a tight ship. I got a $50 referral bonus with small playthrough requirement and NO MAX withdrawal. I turned it into 1200$ USD and withdrew $1000. It took a whopping 2 hours for me to get my money, which I thought was extremely impressive, so they deserved some praise. Anyways, hopefully we can get them added to the site! Have a good day all.
  5. Well I am sorry to report a lot of problems with these two companies. I thought they had been sorted out, but just found out they have not. I also thought they were two different companies and perhaps they are, not sure, but they have the same customer service, the same repetitive emails, and the same issues with being unable to provide any meaningful or helpful information when problems arise with withdrawals or account issues. 1st situation - with Bovada So here we go -- with Bovada I made my first withdrawal in mid to late May, and it was a nightmare. Took two weeks, had to verify myself which I did immediately but still took two weeks after that due to the Visa Fast Funds issue. I was frustrated by the daily calls and emails leading no where and the long time of not even knowing if I would get my withdrawal (which was not a win, it was less than I had deposited after massive playing) so told them I would not be using their site anymore after receiving the funds, so this brought my balance down to 0. They didn't seem to mind I would not be using them. Well a few weeks later I decided to try them again, since they seem to be one of the biggest and I felt perhaps I could trust them after all. I made another deposit and won some money, around $750 on a $100 no bonus deposit. Since they started pushing bitcoin as a faster withdrawal method, hassle free and quick, I decided to test this before playing more, so I tried to do a partial withdrawal of 550 which was my second withdrawal, but first using bitcoin. The site says 15 minutes, but it turned out it takes 72 hours + 15 minutes they explained to me a I waited for the funds. It ended up taking around 4.5 days for the withdrawal, and as usual I kept calling them and they kept emailing me the same thing again and again. The good news is they did pay me the $550 withdrawal, leaving a few hundred in the account, but I was disappointed it took them 4.5 days for a bitcoin withdrawal when I had already been verified and made previous withdrawals. I have used 7bitcasino and bitstarz and both took about 15-20 minutes for withdrawals so perhaps I had been spoiled by their fast service. So this isn't the end - suddenly I received an email that I needed to call Bovada immediately about my account. I called them and it was blocked, and then called and was on hold around 15 minutes and talked to their financial services team, who said they didn't know why it was blocked but they were looking into it and would call me back later that day. Well they never called so I have been going back and forth with them by email when they say I need to call and I tell them I did that but when i called they had no information and they reiterated about 10 times back and forth to call again so 2 days later I called again. They said once again they did not know why my account was blocked and they would call me back in a few days. I explained it was ridiculous that my account is blocked and my no deposit winnings are on hold as well since I can't access my account, and asked for a withdrawal, and they said I also can't take the remaining withdrawal until they call me back in "at least a few days." So this is frustrating already. Okay now for part 2 - slots. lv I had a similar issue with slots. lv -- won some money and took out around $800 which brought my account down close to 0 but I still had around $1500 in bonus money left. They also promised fast hassle free withdrawals by bitcoin so I made the withdrawal that way. However of course they still wanted to verify me which took a few days, then they asked for more information which they did not initially ask for (proof of address) which I sent and that took a few more days. Then they said they cancelled the withdrawal since I needed to use a unique bitcoin wallet address I had never used before. I asked them why they didn't say this up front since otherwise how would I know this. Anyway this started the process over. I immediately sent them a new wallet address for Bitcoin and a few days later I received my withdrawal, so it took around a week via bitcoin. I am leaving out the frequent calls and emails back and forth leading no where, so I felt lucky to actually get my withdrawal but I did. Well then suddenly my account was blocked, and they said to call them which I did, and then they had to ask me questions again regarding verification which seemed ridiculous, and then they told me my account was fine again to login and use and they emailed me as well it was ready for use again. Then suddenly a day later (I had not logged in yet) I received an email to call them about my account, I said I already did so why call again, they kept repeating that I needed to call then everything would be clear since they are unable to communicate everything in writing. So I called them, and guess what, it was the exact same customer service rep I talked to with Bovada. This was a few minutes after I hung up the above call with Bovada, and they had the exact same story - they don't know why my account is blocked, they will find out and call me back in a few days, etc. etc. So now I realize they have the same customer service, the same withdrawal issues, and I am totally fed up with both. Also, their withdrawal interface on the sites appears very much the same, so I assume they use the same underlying platform - which really is terrible in my limited experience with them so far. I have no idea if I will ever receive my remaining funds with Bovada (no bonus tied to it) or if I will be able to login to slots. lv and continue using the bonus that I worked hard to secure. Anyway at this point I don't think I care much since I will probably never use either again. I did not file a complaint yet on this site which I may do soon, but for now, I just wanted to share my experience so others can avoid the same issues hopefully. Using bitcoin with other casinos it has been so fast and hassle free, so I expected better from both of these casinos especially when they assured me prior to my withdrawal that it would be fast using bitcoin. Maybe to them a week is fast and I realize others have had it far worse with Bovada (I have ready about a few month wait, etc.) but using bitcoin it really should have been faster I feel. At least with 7bit and bitstarz it is lightening fast (15 minutes at most so far each time). I am new to online gaming and this is the part that has really been discouraging, withdrawals from these two casinos. I will go back to 7bit or bitstarz or try one of the others many on this forum recommend. No more Bovada and slots. lv for me.
  6. Below is the email I received after 3 weeks of waiting. I contacted them and they say I have to go through the process again with no guarantees of any payment. Bill We are contacting you with regard to your withdrawal request via Visa Fast Funds with reference number xxxxxxxxx in the amount of $300.00 which was processed on May 09. Due to ongoing technical issues with our payment provider, the Visa Fast Funds withdrawal method is temporarily unavailable. Although we anticipate that we will resume processing withdrawals via this method in the future, your pending withdrawal Is cancelled. We apologize for any inconvenience this may have caused and we appreciate your continued patience. Feel free to contact our Customer Service team should you have any questions regarding your account. Sincerely, Bovada Customer Service 1-888-263-0000 You are subscribed to promotional mailings. We respect your privacy and you can unsubscribe any time. BOVADA is a registered trademark. All Rights Reserved. P.O. Box 2190, Kahnawake, QC, J0L 1B0. EDM-17151
  7. Bernie Sanders is 25:1 on Bovada So....If you bet $300 on Bernie, you can win just under $8,000 when he wins in 2016. Take these odds and thank me later. He's winning in 2016. And before you clowns say Trump or anyone else stands a chance, watch a Bernie Sanders rally. You are looking at the next president of the USA. Totally under-rated, and he will continue to be lied about and written off the entire election cycle. What the main stream media won't report, is that his political revolution is happening. HE WILL WIN.
  8. Anyone play the Bovada table games? I was up on them and requested a withdrawal. I normally do not play again after requesting a withdrawal because I noticed you absolutely do not hit anything after a withdraw has been requested. Played Good Girl Bad Girl - $1800 16 free spins - 150 credits, 10 free spins, 350 credits, no other feature. So I though well maybe go to the table games. They might let me play a bit there. I go to Carribean Stud. For about ten minutes it was back and forth...not winning not losing too much. Then I start to get good hands. A straight, dealer rivers a higher straight, two pair, dealer has a full house. Get the picture? So here is eight consecutive hands: Dealer: Higher straight Full House Four of a Kind Full House Full House Two Pair Flush Higher Flush How is that statistically possible? Has anyone in the history of poker every had 8 straight hands like that in Hold 'Em? Can you imagine? You would be lucky to get to your car. The casino would probably ban you just because it was too fishy. Yet it just happened on Bovada. Players beware...those tables games are beyond rigged. Stick to the slots, cash out, don't go back for a week.
  9. Was just involved in a craziest hand Ever at bovada had king clubs king diamonds other guy had ace hearts king hearts flop comes out 10 hearts queen hearts king spades turn king hearts river jack hearts yes that is correct TWO king of hearts and a total of 5 kings royal flush beats 4 of a kind how do I access my hand history on the site I need a picture of this asap sketchy thing about it is that everyone at the table was talking about it except for the guy who won with the royal flush please help asap
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