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Flatzem888

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Posts posted by Flatzem888

  1. 8 hours ago, Kizame_ said:

    I’m sharing this because I’ve been trying to get a clear explanation from BiggerZ about what happened to the balance that was left in my account.

     

    At the time my withdrawals stopped, I still had around 6.75 BTC in the account. Not long after that, my account was closed, and I’ve been trying to understand what happened ever since.

     

    I’m not expecting people to automatically believe my side of the story. I’m simply putting everything out there from my experience, including the records I have, and giving BiggerZ the chance to explain its side.

     

    Here’s what happened.

     

    My KYC had already been completed and approved. I had also successfully withdrawn from the account before this situation, so there was nothing at that point that made me think there was an issue with my account.

     

    After a significant win, I started making withdrawal requests.

     

    I contacted BiggerZ support and was told that my daily withdrawal limit was $10,000. At the Bitcoin price around that time, that worked out to roughly 0.15 BTC.

     

    Support then told me to make my withdrawal requests around 0.15 BTC.

     

    I followed exactly what I was told.

     

    I didn’t try to go above the stated limit or find a different way of making the withdrawals. I submitted the requests based on the instructions I received from support.

     

    Some of the withdrawals were processed.

     

    Then everything stopped.

     

    I still had approximately 6.75 BTC in the account.

     

    Naturally, I contacted support to find out why. I followed up more than once because I wanted to know what had changed and how I could receive the remaining balance.

     

    Eventually, my account was closed.

     

    This is where I’m still looking for answers.

     

    I followed the withdrawal process that BiggerZ support gave me. So I don’t understand why the withdrawals were later stopped without a clear explanation.

     

    If there was an issue with my account, why wasn’t I told about it when I was making the earlier withdrawal requests?

     

    And if there was a rule or condition that prevented the remaining balance from being processed, why wasn’t that clearly explained to me?

     

    These are the questions I’m asking BiggerZ:

     

    1. What was the actual withdrawal limit on my account?

     

    2. Did BiggerZ support tell me to submit withdrawals of around 0.15 BTC?

     

    3. Did I follow the withdrawal instructions provided by support?

     

    4. What exactly caused my withdrawals to stop?

     

    5. When was the decision made to close my account?

     

    6. What was the reason given for closing the account?

     

    7. What specific rule or term is being applied to the remaining 6.75 BTC?

     

    8. What information or evidence supports that decision?

     

    9. Why was the remaining balance not processed after the account was closed?

     

    10. Why was the situation not resolved after I contacted support several times?

     

    After I couldn't get the matter resolved directly with BiggerZ, I took the complaint to Casino Guru.

     

    The complaint remains unresolved.

    Casino Guru complaint:

     

    I understand that an unresolved complaint doesn't automatically mean one side is right and the other side is wrong. I’m simply explaining that I tried to resolve this directly and through the available channels, but I still haven't received the answers I’m looking for.

     

    The amount involved is also not insignificant. We’re talking about approximately 6.75 BTC.

     

    I’ve kept the relevant screenshots, conversations, withdrawal records and other documents relating to what happened. Since I can't upload everything directly on the forum, I’ve also provided the available evidence separately.

     

    Evidence:

     

     

    I’m not making this post because I have anything personal against BiggerZ.

     

    I just want to know what happened.

     

    If there was a legitimate reason why the remaining balance could not be processed, I want that reason clearly explained.

     

    If a specific term or rule applies to my account, I want to know exactly which one.

     

    And if there is evidence that explains the account closure and the stopped withdrawals, I would like that information made clear as well.

     

    I’m not asking anyone to simply take my word for it. Look at the information and evidence and make your own assessment.

     

    BiggerZ, I’m also giving you the opportunity to explain your side.

     

    Why were my withdrawals stopped, why was my account closed, and what happened to the app

    roximately 6.75 BTC that remained in my account?

     

    That’s all I’m trying to get clarity on.

    I always ask this question but why did you choose to play at this casino? it's not even listed on AG and over at casino.guru it has 3/10 rating.

     

  2. tried out a new Big Bass slot called Big Bass Blast and it went 59 dead spins !!! in a row during the session. before that dead spin streak there was a 0.2x and after the dead streak it also went 0.2x

    other dead spin streaks during that session was 13 dead, 13 dead, 9 dead...

    it's almost like they are punishing players that don't do bonus buys or ante bets. ante bet costs 50% more per spin.

    this was a 94.5% RTP version. and it's a "low volatility slot". max win cap 5000x

    but hit frequency is 10.64% which would make it more high vol....

     

  3. 2 hours ago, Maiwen said:

    The real winners are those who are willing to take risks to turn uncertainty into opportunity. I see your bet was €175, you're really brave, congratulations! I play at Gamblezen casino but I've never been able to request a withdrawal. I'm wondering what the maximum daily withdrawal amount is at this casino. If it's like Cosmicslot, Gangsta, Flappy, or Wintopia, you're going to have a terrible time getting your money back. These casinos allow you to withdraw a maximum of €500 per day and have a week to process and validate a single withdrawal.

    but hey at least he will have a lifetime balance to earn screenshots... 😛

  4. 1 hour ago, ales200 said:

    I haven't had such luck in a long time €2,000 profit this month. But you know how it is the lucky  can turn so quickly!

    you know how to turn your luck on, you just need to come to the forum to say how playing slots has been the worst thing ever that happened to you, it works every time from what I have seen. I mean just 3 days ago you said "My biggest loss is that I ever started playing slots in the first place; I don't know anyone who got rich from it." and here you are making 2000 euros profit in a month. wow. just wow. 

  5. game suggestions

    3 Coin Towers (Endorphina)

    64 Gold Nuggets Hold and Win (Booming Games)
    64 Presents Hold & Win (Booming Games)
    7 Shields of Fortune (Bragg)
    Alexandria Fire (Gamomat)
    Angel vs Sinner (Pragmatic Play)
    AOTG: Helios (playtech)
    AOTG: Hercules Rules (playtech)
    AOTG: Wonder Warriors (playtech)
    Astro Pandas (Booming Games)
    Aura of Jupiter (Gamomat)
    Aztec Palace (Booming Games)
    Baby Bloomers (Booming Games)
    Bandit Megaways (Pragmatic Play)
    Bang Bang Reloded (Booming Games)
    Banker’s & Cash (Bragg)
    Barnyard Twister (Booming Games)
    Beer Party (Gamomat)
    Berserkin' Buffalo Power Hit (Booming Games)
    Big Bass Bonanza 3 Reeler (Pragmatic Play)
    Big Bass Boxing Bonus Round (Pragmatic Play)
    Big Bass Christmas Bash (Pragmatic Play)
    Big Bass Mission Fishin' (Pragmatic Play)
    Big Bass Splash 1000 (Pragmatic Play)
    Blazin’ Bonus (Booming Games)
    Boogie Boom (Booming Games)
    Book of Madness (Gamomat)
    Book of Monsters (Pragmatic Play)
    Bubble Works (Booming Games)
    Cai Fu Emperor Ways (Bragg)
    Candy Corner (Pragmatic Play)
    Carts of Cash Xmas (Bragg)
    Cash Pig 2 15,000 (Booming Games)
    Chief Hawk's Spirit Walk (Booming Games)
    Classic Coins (Booming Games)
    Clawbass Bonanza (Clawbuster)
    Coins of Ra Hold & Win (Betsoft Games)
    Crazy Ex-Girlfriend (Nolimit City)
    Dead Legion (Gamomat)
    Demon's Gate (Slotmill)
    Diamond Diamond Diamond Hold & Win (Booming Games)
    Diamond Forge: Link & Loot (Booming Games)
    Diamond Hits Trio Instastrike (Booming Games)
    Diving Fire (Gamomat)
    Dragon King Hot Pots (Pragmatic Play)
    Dreadworks (Relax Gaming)
    Eternal Empress Freeze Time (Pragmatic Play)
    Expanding Fireworks (Gamomat)
    Feng's Fortune (Gamomat)
    Fire Hot 20 (Pragmatic Play)
    Fire Joker 100 (PLAY’n GO)
    Fish Tales Colossal Catch Link & Loot (Booming Games)
    Fish Tales Halloween (Booming Games)
    Fish Tales: Double Catch Max Scatter (Booming Games)
    Fish Tales: Monster Bass 10,000 (Booming Games)
    Fonzo's Feline Fortunes (Pragmatic Play)
    Football Super Spins (Gamomat)
    Fortune Maiden (GameArt)
    Fortune Surge (Booming Games)
    Frooty Troupe Gold Club (Gamomat)
    Frooty Troupe Sun Splash (Gamomat)
    Frozen Joker (GameArt)
    Fruit Love (Gamomat)
    Fruit Rush (Gamomat)
    Games of Thrones Power Stacks (GamesGlobal / Microgaming)
    Gladiator+ (GameArt)
    Gold & Glamour Hold & Win (Booming Games)
    Gold Blitz (GamesGlobal / Microgaming)
    Gold Gold Gold Hold & Win (Booming Games)
    Gold Oasis (Pragmatic Play)
    Golden Gal’s Cash Towers (Bragg)
    Great Blue Jackpot (playtech)
    Great Grizzly (Gamomat)
    Greedy for Gold: Hold & Win (Booming Games)
    HenHouse Hustle Hold and Win (Booming Games)
    Hot Fruit Delights (GameArt)
    Inferno Fortune InstaStrike (Booming Games)
    Jester’s Vegas Experience (Bragg)
    Joker Jewel's Cash (Pragmatic Play)
    Joker Stoker (Endorphina)
    Joker's Jewels Hold & Spin (Pragmatic Play)
    Joker's Jewels Hot (Pragmatic Play)
    Joker's Jewels Wild (Pragmatic Play)
    La Dolce Vita 2 (Gamomat)
    Lucky Charms Trio (Booming Games)
    Lucky Pups (GameArt)
    Lucky's Wild Pub (Pragmatic Play)
    Maaax Diamonds Christmas Edition (Gamomat)
    Maaax Diamonds Deluxe (Gamomat)
    Maaax Diamonds Golden Nights (Gamomat)
    Mega Moolah Break Da Bank Again (GamesGlobal / Microgaming)
    Miami Mayhem (Hacksaw Gaming)
    Might of Freya Megaways (Pragmatic Play)
    Money Farm Megaways (GameArt)
    Money Farm West (GameArt)
    Moofo (Endorphina)
    Nordic Fire (Gamomat)
    Out of the Woods (Pragmatic Play)
    Outsourced 2: Balkan Engineering (Nolimit City)
    Penguins Christmas Party Time (Pragmatic Play)
    Red Hot Volcano (Booming Games)
    Resurrecting Riches (Pragmatic Play)
    Royal Seven (Gamomat)
    Sacred Buffalo (Booming Games)
    Santa's Xmas Rush (Pragmatic Play)
    Shining Hot 5 (Pragmatic Play)
    Sticky Bandits Thunder Rail (QUICKSPIN)
    Striking Hot 5 (Pragmatic Play)
    Take 5 (Gamomat)
    Tasty Bonanza 10,000 (Booming Games)
    Tasty Bonanza Max Scatter (Booming Games)
    The Book Beyond 2 (Gamomat)
    The Dog House Megaways 1000 (Pragmatic Play)
    The Great Clawsby Deluxe: Hold & Win (Clawbuster)
    The Mighty King (Gamomat)
    Tiny Toads (Pragmatic Play)
    TNT Bonanza 2 (Booming Games)
    Ultra Buffalo Hold and Win (Booming Games)
    Vegas Joker (Gamomat)
    Way of the Wolf Hold & Win Extreme 10,000 (Booming Games)
    Wild Silverback (Booming Games)
    Witch Heart Megaways (Pragmatic Play)
    Wolf Gold Ultimate (Pragmatic Play)
    Xploding Pumpkins (Gamomat)

     

     

    Slot Provider    Total Games

    Booming Games    36
    Pragmatic Play    30
    Gamomat    25
    Bragg    6
    GameArt    7
    playtech    4
    GamesGlobal / Microgaming    3
    Endorphina    3
    Clawbuster    2
    Nolimit City    2
    Betsoft Games    1
    Slotmill    1
    PLAY’n GO    1
    Relax Gaming    1
    Hacksaw Gaming    1
    QUICKSPIN    1


    Total    124

  6. 3 hours ago, Yowag1 said:

    They have kept them in pending restricted access to my account and ignoring all forms of contact after reading all the reviews I don't even know if site is legit and if there any chance of receiving my money.

    Thankyou for responding.

    wondering why you chose to play at this casino in the first place?

  7. 6 hours ago, Afi4wins said:

    My recent withdrawals at 12Play Casino were super - under RM500, instant payout, over RM1000, 5 minutes! That is a SUPER DEAL for customers! 😍

    yeah yeah but this thread is about Gamblezen and their way of doing business. also check out 12play on trustpilot and they got such bad rating... a lot of angry reviews on there bout em.

  8. 16 minutes ago, izzybets said:

    Good to know on the bonus buys - I would not have guessed that rule, I mostly grind base game anyway. Honestly the reason I have not entered yet: my best this month is a 310x on Big Bass Splash and that leaderboard is way out of my league. Might throw my hat in if I land anything 500x+ before the month ends.

    to get in top 6 this year in an AG 250 or AG500 or AG 750 contest you would have needed at least a 484.6x, 815x, 540.9x, 429.2x, 1001x, 75.85x, 277.6x, 537.4x, 645x, 598.6x, 602.8x, 340.7x, 683.8x, 764x, 944.6x, 574x, 253x.. 

    average 562.83x  

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