Jump to content
icon Ag awards
icon
Notifications
Login
EN

JelenaIsakov

Members
  • Posts

    256
  • Joined

  • Last visited

  • Days Won

    4

Posts posted by JelenaIsakov

  1. So sorry Fiekie for these complications! Hope that ValDes explained how it works in casinos and it's departments! I feel bad about our withdrawal processing times, but bright side is that regarding our top priority plans for this year is to speed it up as much as possible! I agree it's the biggest flaw of our casinos.

     

    Feel free to contact me if any more delays occur or if your collected points aren't transferred to your new account and I'll see if I can help directly :) Don't worry about your winnings - well deserved and congratulations :) Sorry about confusion, delays and waiting - I promise things will be better and faster in the future. I really appreciate your patience and choosing Fruity Casa as a place to play and come back <3

  2. Hi Fiekie and Valdes :)

     

    I did indeed reply to Fiekie's email, but there's not much I can do as Affiliate Manager, when T&C are saying this :(

    I thought some exception could have been made, but I can't interfere in support's job and I also can't make them act different than T&C are saying.

     

    Wish I could be much more of the helping hand here. I tried but, nothing really depends on me here, nor even of support staff.

    Opening a new account will bring you another benefit - you'll be able to get welcome bonus again (10 Free Spins on Gonzo, as a starter) :) If this means something to you.

  3. Aaah...Play'nGo coming soon? Next Change maybe?...good...good...hehehe.  ^_^

    I just hope the deposit bonus with Neteller will be a next change too...otherwise...I'll remain sulky!  :p

     

    Yes, I think we're already speaking with Play n' Go team about possible cooperation :)

    Not sure about Neteller/Skrill and bonuses, that's more and more usual practice from online casinos, to prevent abuses - we had some in the past, so this was a solution..

  4. Hey thank you all darlings for the feedback! :)

     

    @Afi - we'll be certainly adding Play N' Go games, just not sure when exactly. The plan is to do so certainly at some point, maybe in the end of this year ;)

     

    @Coco - hope to see you there and hear direct feedback :)

     

    @helena - darling, what username you use? I want to check if my support can tell me what's the issue. In the bottom of the websites are also some other methods listed, in case you can use some of them. But I want to check why your credit card is an issue :)

     

    @Leo - Thanks, good point :) Although it depends on the brand (minimum deposits, bonus amounts and wagering requirements are different across our casinos) and of course the thing player is looking for regarding casino and bonuses.

  5. Hellooooo my dear and fellow AskGamblers community :)

     

    All good with you?

     

    I've been pretty much busy, because we launched great new brand - Casilando Casino :)

     

    I see there are already some reviews from you and I'm happy you already noticed it. So, besides 21 Casino, Fruity Casa, Amsterdams and Playgrand, you can contact me for everything related to Casilando too :)

     

    AskGamblers' players have a special offer of 200% up to €400 Welcome Bonus which you can get via this link HERE

     

     

    Hope you'll like Casilando, can't wait to hear more opinions and experiences! xx

  6. Hello beloved AskGamblers :)

     

     

    Sorry I've been absent for some time, was very busy and then on well-deserved holiday :D

    But I'm back with fantastic once a lifetime experience promotion - SAFARI HOLIDAY IN THE HEART OF THE JUNGLE!

     

     

    To opt in, you'll need to take a few steps:

     

     

     

    Promotion takes place between 22nd March (yesterday) and 1st April!

     

     

    Terms&Conditions:

     

    • There's no limit in the number of tickets you can collect for the draw
    • The prize can be exchanged for cash amount of €2,500 which will be credited to player account
    • The winner will be selected and announced on the site and social media on the 3rd April before 18:00 CET and will be contacted by phone or email and would need to respond within 7 working days to claim the prize. If no response is received within the 7 day claim period, the player will no longer be eligible to claim the prize.
    • The winner will be eligible to receive a fully expensed Safari holiday worth €3,500. Flights and accommodation are all subject to availability. The winner has the option to choose either different dates or take €2,500 in cash, credited to their account.
    • Promotion runs across all 4 brands, so one winner from all 4 brands will be randomly selected.

     

     

     

     

    Good luck darlings, wish you to win this amazing experience!!! :)

  7. So lovely :) Pity that seems that only on these holidays friends and families are all together and celebrating mood is on. It should be if not the whole year, then at least much more often.

     

    Coco, I didn't know you don't drink alcohol at all :D You're a legend even without it!

     

    Last night was Christmas Eve here, so I organized traditional gathering with a few friends, drinking mulled wine, but a lot of other friends stopped by and it turned into an awesome home party! So unexpected, but great! :D

  8. Heyaaaaaa lovelies!! :)

     

     

    Happy New Year, first of all! I wish you one amazing year filled with love, happiness, pleasant moments, friends and family, traveling and wishes coming true! And good health of course as the main thing!

     

    Year 2017th already brought lovely news from me and that is that Fruity Casa, 21 Casino, Playgrand Casino and Amsterdams Casino added first two Microgaming games today: Immortal Romance (desktop version) and ThunderStruck II (mobile and desktop version).

     

    Feel free to try them out in these casinos and there might be celebrating promotion soon, will keep you updated as always :)

     

    Cheers!!  :yahoo:

  9. Helloooooo my dears! :)

     

     

    Christmas bells are already jingling, cities and towns are already decorated and we can already feel a holiday spirit!

     

    Christmas came a little bit earlier this year in Fruity Casa Casino, 21 Casino, Playgrand and Amsterdams Casino! They all prepared unique calendars full of lovely everyday surprises!

     

     

    All you need to do is:

     

     

     

    There's gonna be some nice Free Spins, deposit bonuses, cash-backs, iPhones and many more surprises for you, starting from today until and including 24th December!!

     

    Hope you'll like everything we prepared for you and wish you lots of luck while enjoying your presents!! 

×
  • Create New...