pinnit2015

Hi all thanks for the responses.
regarding the bot, I tried typing something along the lines of speak to an agent, and was then presented with a message saying I should receive a message within 6 hours
then nothing and the bot stopped responding full stop.
A bit of an update, after chasing all day, messaging via email, twitter and facebook dms, I finally got a response from someone who said they'd looked and seen I had uploaded the docs
and they would escalate to the docs team as high priority. About 4pm UK time today I had lots of emails off them saying duplicate docs and I had been verified.
So I have requested withdrawal and is now awaiting "OJO process" so I'll see if it actually gets processed but so far I am really not convinced by them.
Its really odd because I've seen their Tele adds and their Social media ads and their site is quite slick, Its not for any major amounts of money either its £24/
Your right they certainly should of asked for verification before accepting the deposit

Regards

Leigh

I personally have had a few not-so-good experiences at Skill-O-Net Casinos and have since closed all my accounts there. Will not go back to them either, hehehe. 😜

They're kinda like White Hat Gaming - slow payers, slow verifiers but they're not a dodgy Island joint. 
Using pound signs so presume UK? Technically you should be verified before you're able make a deposit - ID wise. (though i dont see many UK casinos adopting this - a few stop you, but not many). 
Their support is woeful - you might wait a while to get a response and by the time you do, probably already verified - took them 72 plus hours for me when i played there a few years ago
If it's like some of their other casino groups i don't think you can see that you're verified (not very useful Playojo) so there's a chance you might well be now (they email to say you are though)

Hi there @leigha1977, welcome to the forum.
Firstly, without going into much details, whenever you get a bot as your live chat host (not uncommon these days), type in to speak to an agent. Usually, you would then be transferred to a live person host. 
Secondly, personal experiences may vary person to person, but in general, PlayOJO Casino is quite reputable and trusted, but has a low ranking from Askgamblers as well as from players. There have been cases of delays and non-communications (could happen at any casino), so please be patient and keep on trying. If you're having withdrawal problems, then you can highlight your issue here and we'll try to help out as much as possible.
Hope that helps. 

Bit of a linkage there as well - poor casino practices gave weight to allowing some 'pressure groups' to call them out as not doing x,y,z: which in turn, brings in the regulator who, to look like they're all powerful, use a sledge hammer to crack a nut.  Shouldn't really be a surprise that where some casinos specifically use data/marketing to target addicts there won't be some backdraft on the industry. 
You kind of see that in other areas where there is de-regulation - companies 'trusted' to monitor themselves, they don't and then comes the call for regulation when folk realise they're in a viper's nest. 
There must be some data on links between RTP drops and addiction - for me personally, if i had a good run on a deposit but never got to take anything out, but had play time - re depositing to play right again doesn't enter my head. If folk are busting out in record times then there comes that temptation to re-depo. The fact these various white papers never even mention RTP, kinda says it all. 
The guise of 'we're here to protect players as a casino'm is a joke as well:
 - protecting them from having casino's randomly pulling out: selfie on ur street nonsense?
 - protecting them from casinos using their own t's and c's (many of which are back of a ***** packet) to deny legit payouts
-protecting them from: hand over your companies accounts before we process withdrawals
Meh

In a lot of cases quite certain poor management skills are to blame for a lot of things then there's the regulators which in my opinion 
have somewhat turned Malta into a rotten sandwich I mean who's going to take a bite and with a lowered RTP easier to set fire to the money 
first so yeah I'm playing in curacao [shrugs] for the moment . 

It's hard to think of a lot more industries that have really capitulated over the years - the one you're looking at today has shifted so widely from that it was, even back in 2016.
Hard to pinpoint any sole reason, sort of like a melting pot between Government intervention (USA/Australia etc), inept Regulators (UKGC), increased political influence, a wider societal element (culture of players), some casinos going public (increased shareholder pressure) and casino practices in general.
It'll still continue though, albeit in a more slimmed down (a la Monarchy) form - certainly here in the UK. The real blow will be any limits to high rollers - who are pretty much the lifeblood of the slot element of a casino. 
Easy to think back with rose tints but in 2013/14 you could deposit, maybe grab yourself a perk to keep playing for long (i remember playing MG games over a weekend with 50 quid deposits), play slots that weren't robbing you at <90%  and at a proposed 5 seconds a spin, and never get asked for a P60. Only speak from here but one thing that had improved is the payout speed but casino's misuse their 'document request at withdrawal' still. 
You were spoilt for choice as well here years ago - had 50 to put in and probably had a good 8-10 casinos to choose from, depending on what perk you fancied. Money certainly goes nowhere near as far as it did - at 88% RTP's that's a mathematical given. 
For a lot of people it's time to move on and i don't blame them

It's hard to think of a lot more industries that have really capitulated over the years - the one you're looking at today has shifted so widely from that it was, even back in 2016.
Hard to pinpoint any sole reason, sort of like a melting pot between Government intervention (USA/Australia etc), inept Regulators (UKGC), increased political influence, a wider societal element (culture of players), some casinos going public (increased shareholder pressure) and casino practices in general.
It'll still continue though, albeit in a more slimmed down (a la Monarchy) form - certainly here in the UK. The real blow will be any limits to high rollers - who are pretty much the lifeblood of the slot element of a casino. 
Easy to think back with rose tints but in 2013/14 you could deposit, maybe grab yourself a perk to keep playing for long (i remember playing MG games over a weekend with 50 quid deposits), play slots that weren't robbing you at <90%  and at a proposed 5 seconds a spin, and never get asked for a P60. Only speak from here but one thing that had improved is the payout speed but casino's misuse their 'document request at withdrawal' still. 
You were spoilt for choice as well here years ago - had 50 to put in and probably had a good 8-10 casinos to choose from, depending on what perk you fancied. Money certainly goes nowhere near as far as it did - at 88% RTP's that's a mathematical given. 
For a lot of people it's time to move on and i don't blame them

Looking back its a shame how much has changed over the years at one point things were looking rather good 
but I think its the age old case of greed and politics but here's the thing its like those silver and gold towns in the wild 
west when it runs dry your going to end up with ghost towns ...or ghost islands as it were . 
 
As I've stated many times before the players are the lifeblood of the industry when they dry up as will the industry 
that's just deductive logic . 

The reform of the Gambling Act in the UK, whilst not delivering a full KO to the regulated market here, will certainly have the count at 8. Still tbc but looking like
5 seconds between spins? Wtf - 5 second spins with no autoplay. That's a chore, not a hobby.
No bonus's? Meh - hardly is any now anyhow cos of a few reasons
Enhanced affordability checks which is basically saying: open banking, so someone on minimum wage can pretend to know what they're looking at. 
Stakes between 2-15 quid: they stopped short of a max stake of say 2 quid across the board. 
What the UKGC are doing is taking some headline grabbers: Someone loses 70k in 5 hours etc and using these, which i'm sure are hardly in a majority of cases, to dictate policy.  They even say: well, 8/10 players will not be subject to enhanced checks - so, the patterns of the 20% are driving policy changes that are so draconian they are to the point of madness. 
(checks in the background are mentioned which means soft searches for i imagine, pretty much everyone though)
My favourite though was enhanced powers to get ISP's to block certain off shore gambling companies...er, VPN's? That makes that new action pretty much pointless.  'Court Action' against black market sites? Arf, Arf - court against against a money laundering operation whose business is registered to a shed in Curacao? Good luck with that. 
New Ombudsman to allow redress to punters where casino's have failing with respect to player protection - can see them being flooded already with people crying about having lost - dunno if it'll cover general operator incompetence mind you. 
meanwhile, as places like Willy Hill offer up their 86% slots, not a peep (if they're that concerned about protecting players they should at least look at that because %'s like that are verging on robbery)

Think Afi and BJ need a good old fashioned boxing match to sort out their differences. 
It's how we used to sort grievances out before the Liberals seized control

TBF, I'd trust most casino review ons TP about as much as I'd trust Boris's Oven Ready Brexit. 

And what's wrong with that?
If casinos don't want people accepting bonus's they, er, simply shouldn't offer them - you can't critique someone for looking them out. Not now, but in the past i was the same. 
As some who bets 2c a bet, i'd have thought you, more than most, would understand in getting 'bang for you buck' 

And what's wrong with that?
If casinos don't want people accepting bonus's they, er, simply shouldn't offer them - you can't critique someone for looking them out. Not now, but in the past i was the same. 
As some who bets 2c a bet, i'd have thought you, more than most, would understand in getting 'bang for you buck' 

Yup. Most probably. The casino that I am talking about above has not been listed on AG yet. I will wait for it to show up.

A big caveat is how much are we talking here? If 1k, forget it, if 5k forget it, even 10k you'd probably see legal bills of about 20k. 
Casino's rarely end up in court - could be the jurisdiction issues and the cost prohibitive-ness of the claims.
There are other options - complaints, even going directly to MGA (not that they will do much) or initiating a charge back on the card etc if they've not supplied a service that would come way before any court action.
Sometimes a letter can make a difference - Letter Before Action (doesn't need to come from a Solicitor) but if all of the above fails, and we're not talking about 100k etc, then i'm afraid you'd be better placed to forget about it unless you want to try and spend, and maybe not even get anything at the end, 20k to get back 1k in deposits etc
There's a reason forums don't have many case studies on taking casino groups to court because it very rarely, if ever, happens (the Mr Green case was for something over a million)

I could play the same with Mr Q
Post Brexit, as a third world country no one really likes.....please have mercy on the skint UK😄

I could play the same with Mr Q
Post Brexit, as a third world country no one really likes.....please have mercy on the skint UK😄

Mr P you have no idea what I did in chat. They were saying payment processor not working. We will take another 48 hours for processing payment. They then told me to make another deposit via Neteller and wait for 48 hours. The final statement from them was after 48 hours it will take another 10 days.
That is when I played the race card. I called them out for systematic abuse because I was  from a third world country. It worked like a charm. I am ashamed for what I did but all this was draining me emotionally.
I got my winnings in under 10 minutes.

What i'd like to see in 2023 isn't really comp related/contest related but more long term - a return to fair games, at decent returns that don't have 'bonus buys' as a short cut to big wins.
It does tie into forum activity though - if you're being battered on HV, low RTP games, how willing are you to come on a forum and engage? Not much, i'd imagine. 
Unfortunately, i can't see a reversal and ,as they say: it is, what it is 😛
 

That’s a really good point actually. If only I could make that reversal happen hey. 

What i'd like to see in 2023 isn't really comp related/contest related but more long term - a return to fair games, at decent returns that don't have 'bonus buys' as a short cut to big wins.
It does tie into forum activity though - if you're being battered on HV, low RTP games, how willing are you to come on a forum and engage? Not much, i'd imagine. 
Unfortunately, i can't see a reversal and ,as they say: it is, what it is 😛
 

Kach-ing!!! Received my funds. All of it.
 

A big caveat is how much are we talking here? If 1k, forget it, if 5k forget it, even 10k you'd probably see legal bills of about 20k. 
Casino's rarely end up in court - could be the jurisdiction issues and the cost prohibitive-ness of the claims.
There are other options - complaints, even going directly to MGA (not that they will do much) or initiating a charge back on the card etc if they've not supplied a service that would come way before any court action.
Sometimes a letter can make a difference - Letter Before Action (doesn't need to come from a Solicitor) but if all of the above fails, and we're not talking about 100k etc, then i'm afraid you'd be better placed to forget about it unless you want to try and spend, and maybe not even get anything at the end, 20k to get back 1k in deposits etc
There's a reason forums don't have many case studies on taking casino groups to court because it very rarely, if ever, happens (the Mr Green case was for something over a million)

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