pinnit2015

They part of progress play? It’s exactly the same amount as I got from Mr Superplay.
 
It depends if I know the casino. I’m not keen on opening other casino accounts so if it’s one iv not heard of when I open I automatically shred it. The only ones I tend to read or use are from Videoslots or Butlers as they’re normally offers.
 
Was going to say why are they posting stuff out but probably because people are more likely to read.
 
Half of its spam from an affiliate and so I normally inform the casino asking for proof of opt in :-p

Why cheated? Until recently (for most) this was standard - locking bonus and cash together-across most casinos. If it states it clearly (i can't check) in the terms then I don't see how you can - it's what you signed up to.
 
Personally I'm glad we segregate them now but at the end of the day no one forces you to take a bonus. 

There’s more and more casinos becoming a bit sneaky. I’ll review their terms for free and make recommendations to the appropriate regulator to have their licences revoked.
 
That situation above is simply predatory. And wrong.

No reply from the OP- perhaps off crowdfunding for the casino? :-p

Heard they’ve went into a dating site trying to find the old DOA etc development team :-)
 
Duly noted :-p

Hopefully they’ll reverse the 100 autospin rule. But hopefully not do, as Alderney do, remove quickspin.
 
What they should do is unlicence those providers who insist on applying 10k monthly limits to progressive winners. That doesn’t affect most of it but it’s a pretty shady practice

I think it's a very tricky situation. The authorities seem to be telling casinos to more of a front role in the identification of gambling addicts - eg. I know one casino that SE one person for coming on 'begging' for bonus offers/reloads and telling them he was spending too much. That casino took that as an admission of a gambling issue. Some may say that's drawing the line between too many dots but in the current climate it probably translates into 'better safe than sorry'
 
Are the statement of wealth requests not linked to responsible gambling? Requiring casinos to make a judgement call as to whether the person can afford it?
 
My personal opinion is that, taking the authorities increased view that casinos should be more proactive in this, that the mere fact he didn't mention 'I am an addict' may not cut it. He, if indeed i'm interpreting it rightly, stated he'd lost control which could/should have led to a firmer action by the casino. That conversation itself should have flagged him as high risk. To me knowledge he doesn't need to utter the exact words. 
 
Eg under the UKGC the person should have been offered the chance to talk to someone about self exclusion. 
 
If anything, it should have initiated a review of the individuals gambling which, per your own procedures, may have/should have resulted in the removal of their account. If you can't show that this was done, and if you don't have a clear procedure in place for this, this you may find they have a case. 
 
If it was simply a case of 'take a break mate' then i don't think it'll be looked at in your favour if I'm honest.
 
My other opinion, regulations aside, is that all this may lead to casinos being over zealous and applying a subjective view of gambling patterns. Leading to random account closures and moving away from the fact of 'personal responsibility' in terms of the player. 
 
The fact remains is that large parts of the society/media have casinos in their view now (to be honest you guys have had pretty much free rein to do what you've wanted for a long time so maybe some of it has merit) and the increased emphasis on social responsibility mean that you need to be in front of it now. Do i agree? Not entirely.
 
Just my 2 cents. 
 
And i don't think quoting the bonus he has received etc is relevant in the slightest in defending anything. 'Big deal' I imagine will be the response of many a regulator. 
 
The fact he was also a VIP should have led to increased monitoring/actions - this is clear certainly in the UKGC code. Why? Because VIP may mean big deposits and/or big losses. Quoting that in the defence would probably do more harm to you than good IMO. 
 
I'd say, given what you've said, he probably has a case. Not saying it's strong, but IMO definitely a case. Deciding not to exclude as he didn't say the magical words is quite weak, unless you can show it was scrutinised/reviewed by a trained high level member of staff and you came to that conclusion based on all the facts. 

FWIW - the above doesn't necessarily represent my own views. I think there's a real danger of pushing the responsibility for your own gambling over from the individual to the casino. That's dangerous for many things - firstly it leads to an addict having the view of 'the casino didn't stop me it's all their fault'. This abdication of personal responsibility is the reason we have a cultural issue of pushing the blame onto others, and that's not a healthy development. It also leads to a nannying. Coco may not agree with me (well i know  ) but it leads to regulators contemplating banning certain deposit methods like credit cards - why can the individual determine this themselves? It leads to people, having had a bad run, innocently asking the casino for a deposit bonus to help them play more, being categorised as problem gamblers or at least seen as high risk.
 
Don't know the Malta view but definitely in the UK there's an agenda of social responsibility being lampooned onto casinos. Some of it good, some of it overstated. 
 
In the UK, if the regulators really cared about SR they'd have gone further in the FOBT's regulations. But they didn't. 
 
When back in my home town (a seaside town) i was playing the old B3 games on 20p's in the arcade (ah, the days). The guy in the amusement thing came over to me and said 'i have to inform you that you've been playing for an hour'. I politely explained that i was in a possession of a watch. 

Well, to be honest, I think there will be no deal in this situation and MGA will most probably rule against you. For a simple reason and that is with declaring "Lost control of his gambling" player clearly indicated one of the most common signs of Gambling Addiction. Cannot imagine a serious online gambling business who wouldn't restrict player's access immediately after such a concerning player's statement OR at least do as MGA advice in this particular situation and make sure to take all the relevant measures to identify the extend of the obviously expressed player's addiction. 
 
https://en.wikipedia.org/wiki/Problem_gambling
 
Still, I believe there most probably some serious amounts of emails, chats, etc going back and forth between the casino and the player in the meantime and sometimes, it may happen that player is deliberately playing a very perfidious game which I use to call "Win-Win-SE-Scenario".  
 
In both situations, there is no way we could be of best assistance without knowing all the details. 

I’ve had many boilerplate responses given - eg, when mrs Pinnit asked if there was milk left for coffee I instinctively said yes. Without thinking.
 
There wasn’t.
 
***** on Earth ensued when there was also no coffee.
 
Happens to us all ;-)

Hahaha...I must admit...the same goes for me with Supe It Up too! The only difference is...I don't go hitting my head furiously...I simply use a lot of my one-finger salutes! Hehehe. 

Every day I fight with myself afi. Play Bonanza Paul. No, I won’t succumb to the evil genius of BTG. Play bonanza. Hit my head furiously.
 
You’d think I’d learn.

I’ve had many boilerplate responses given - eg, when mrs Pinnit asked if there was milk left for coffee I instinctively said yes. Without thinking.
 
There wasn’t.
 
***** on Earth ensued when there was also no coffee.
 
Happens to us all ;-)

I’ve had many boilerplate responses given - eg, when mrs Pinnit asked if there was milk left for coffee I instinctively said yes. Without thinking.
 
There wasn’t.
 
***** on Earth ensued when there was also no coffee.
 
Happens to us all ;-)

Oh geees! The arcade guy actually walked up to you and told you "you've been playing for an hour"??? 
 
Back in my times, when I was getting into this mad fruit machine mania, I could be playing in my regular amusement arcade for hours on end...and never had anyone telling me such thing! The place would usually be busy with players, so no supervisor could keep watch over the time spent by each player. They wouldn't be bothered anyway...as long as the players are dishing out money to them, why stop them, right?
 
Flashback to present times...the truth is, casinos are more concerned about getting money in than trying to push away problemed gamblers! If there wasn't any 'responsible gambling' ruling, they'd probably wouldn't even bother to intervene or take notice of addicts! If gamblers don't look after themselves first, then they'd get into real problems, and only then would casinos intervene...because the gamblers have no more money to put in! 
 
The same thing is happening with opiod addiction, especially in the US. Drugs are there to ease any pain, but if the users themselves cannot control its use, then addiction sets in. Blame it all on the pharmaceutical companies that produce these drugs? Not entirely! They produce drugs to help ease the pain, but they do not always clearly state that frequent use would cause addiction! The revenues are more important to pharmaceutical companies than actually trying to help the sick! So it's a catch 22 situation really! 

FWIW - the above doesn't necessarily represent my own views. I think there's a real danger of pushing the responsibility for your own gambling over from the individual to the casino. That's dangerous for many things - firstly it leads to an addict having the view of 'the casino didn't stop me it's all their fault'. This abdication of personal responsibility is the reason we have a cultural issue of pushing the blame onto others, and that's not a healthy development. It also leads to a nannying. Coco may not agree with me (well i know  ) but it leads to regulators contemplating banning certain deposit methods like credit cards - why can the individual determine this themselves? It leads to people, having had a bad run, innocently asking the casino for a deposit bonus to help them play more, being categorised as problem gamblers or at least seen as high risk.
 
Don't know the Malta view but definitely in the UK there's an agenda of social responsibility being lampooned onto casinos. Some of it good, some of it overstated. 
 
In the UK, if the regulators really cared about SR they'd have gone further in the FOBT's regulations. But they didn't. 
 
When back in my home town (a seaside town) i was playing the old B3 games on 20p's in the arcade (ah, the days). The guy in the amusement thing came over to me and said 'i have to inform you that you've been playing for an hour'. I politely explained that i was in a possession of a watch. 

Have we seen any big wins from Elk/Betsoft? Do they actually exist? (other than the one they probably need to throw out to meet their RTP )

Personally I don’t like ELK that much. Their games for me are very similar to Yggdrasil. You’ll see the odd massive win but in the main they’re low paying, fun games. Only one I really play is Wild Toro, primarily because the bull looks funny :-p

Me too - they aren’t going to be taking money from peoples accounts on a whim... unless there’s been some massive issue with their banking. It’s probably last weeks transactions only showing now.
 
Can’t trust anyone completely but novibet are as close as you can Imo

I've told the ladies that they need to start fighting for it now, whilst it's still attached to me 

Better put up a will to donate your brain when 'that' time comes... 

Yeah i'm gonna give the max 2 days for response, then i will contact by this website

Me too - they aren’t going to be taking money from peoples accounts on a whim... unless there’s been some massive issue with their banking. It’s probably last weeks transactions only showing now.
 
Can’t trust anyone completely but novibet are as close as you can Imo

Probably costs more than 20 quid for them to process a cheque
 
It’s like 1996 - should just hop on internet banking and send it

Check on you’re bank the date of the transaction and when it was posted to account.
 
Reason I ask is that I just noticed that, coincidental timing of your post, Novibets transactions were appearing on my account a week later. Eg one of mine was transaction date 4th April but showing on account on 10th. I think my available balance changed at the time so I still had what I thought I’d have.
 
Their support are normally decent and they are a very fair casino so I don’t anything sinister is afoot.