stars_cream

and some casinos seem to add them later.

unfortunately it doesnt seem to be a success story.

this is the first casino i encounter this. Most casinos remove the extra balance once you ask for an withdraw. Also i didnt not get any message that if i continue to play, they will remove the balance again. there is no reason to contnue to play then...

but they removed the extra balance when i completed the wager. if they had not removed it and i had reached 15000, i would justify it. i cleared the wager, they removed the extra blance once, so i can play with my withdrawable balance as i like. why continue to risk the 120 if i cant win anymore? i better play demo then!!!! in order for them to be ok, they shouldnt interfere with my balance until i had asked for an withdraw. that is my opinion. also how about the almost identical terms ?

hi all, its been a long time but i wanted to ask your opinion about my problem with this casino. i deposited to Heats casino, on Saturday 07/12 using the 60% reload they have. Once i cleared the wager i had around 270 euros in my balance. but they removed the 150 and left me with 120 euros in my account which is the 10x of the 12 euros bonus i received. They have max 10x of the bonus amount. Having 120 euros withdrawable balance and since i had cleared the wager, i continued playing for hours there and i managed to reach my balance to 15079 euros. I checked how can i withdraw and in the withdraw section i got 2 messages. One that i have to KYC and another message that i have to close my active bonus. in the bonus section i didnt have any active bonus as i completed the wager. i asked the support about it and they said that i had to clear cookies etc, which it didnt work. i told them that it didnt work and thet said that they will search for a solution. after an hour i entered my account and i found that i had only 120 euro balance in my account and the funny thing is that the message is still there. Since they removed the balance from the start, when i finished my wager and i continued playing with the balance they left me i should be able to withdraw the whole sum. but wait things are even shadier... I checked the terms rules of Heats casino and compared them to del oro casinos terms. They are sister casinos, they have the same promos, almost Identically terms and it seems that the only difference is that casino Heats added an extra bonus rule just for my case. I bet that the rule number 8 of their terms wasnt there a week ago. typical shady casino, changing terms when it fits them. i cant provide you with screenshots i get an error code 200 for some reason. So fellow gamblers what is your opinion about my problem here.

yeap the wagering can only be done with real cash balance.

Royal Panda casino 10 free spins in Gorilla Wild.

The same bonus for 21Casino too. Gl !

Congratulations Askgamblers, keep it up guys .

hi BlackCatSeven, welcome to the forum. I enjoy your Twitch channel alot. Nice wins

thank you , i claimed it from the support

Imagine that I needed a week to convince them that i do not need to translate my ID, since it already has latin characters. I spent around 80 euro for lawyers and translation for the documents they asked At least it worth the whole trouble, since I waited for a nice withdraw

Hi Jack, nice to see that u added WMS slots to the casino. Love the slots from this provider. Since you ask, some Novomatic and Play n Go would be great.

I won one and a half ... spin

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