Hellridah

Hi Olle , Well full marks for stepping up on the forum I've only sent about a million emails to folks but anyway about those blanks : 1. The Free Spins should just be wager free and have no maximum cash out their generated by activity anyway so it won't make much difference but your ship your call it just frustrates me having a roof. 2. The RTP will always be a grey area as its pool based but a long story short if stuff isn't hitting over a sustained period of time and when bonuses are in play as well does beg the question if things are running right and where's the auditing ? . 3. What's there to be confused about told you guys the payment gateway is forcing us to pay in a different currency and we are having to pay for foreign exchange fees as a result simple I've even provided one such example and I've provided 6 months of bank statements as proof to winz.io already how much more do I need to say or do I'm not repeating myself . its like Russian Roulette whenever you make a deposit and it started happening around October Last year right out of the blue only way around it was to use paysafecard because the situation was "Beyond our Control" its like yeah ok .

I keep getting overcharged due to their payment gateways even tried having it out waiting for the "Investigation" to conclude which concluded without communication there is next to no coms with these crowds I mean why should I have to be paying in a foreign currency for when the account currency is clearly in my country currency / debit card currency it just doesn't make sense and I'm just one of many having to pay for exchange fees . And the other problem I've got is how they handle affairs a lot of it is just take it or leave it styles and management never directly communicates its always some second hand response from the clerks that talk like A.I I've issues about going forward with these casino's my thinking is if minor issues can't be addressed and communication is minimal if any it could be slightly risky for players down the track . This is a classic example 20 dollar deposit just look at the amount :

Ok Guys , I'm kinda getting sick of the stuff that has gone on with both of you over the overcharging so lets examine this as "Management" can never be reached for a conversation these days seems there are a few issues pending . Now in response to the last customer guy who tried handling me with arrogant rhetoric from Winz.Io here's my response openly your joint hardly hits the RTP is questionable and the Wheels always mostly hit Rubbish Prizes (25 spins bronze e.g all the fing time) Bitstarz the Free Spins should not be capped once a customer reaches a certain levels bonuses should not have a maximum anything and also you guys are doing the overcharging thing as well must be a DAMA/NV thing well here's the thing I don't like being charged for stuff that I shouldn't be . And as both of you have been saying I need to talk to my Bank about such issues listen here both of you I don't need to be talkin to nothing except you two and the overcharging is bs buddies and you know it as is the RTP Percentage its ridiculous for both places I've been nice I've been patient but I've been handled by the wrong associate too many times and this was always coming I don't pull no punches bro I go all in and tell it like it is . It's quite simple really I talk to three other guys who run networks and folks will adjust deposits we went through this kind of stuff in Malta ill start with this Island if it comes to it . -A

I mean seriously is it even worth anymore bro I mean folks are just going to keep walking into places like cattle anyway but those on the level you feel me you know its tricky as ***** trying to bounce up these days lol .

Well , Hey guys not sure how yall are doing out there well I've blown past my win/loss ratio of 1:3 I'm actually 1:7 since all the new changes and new games started appearing : its clear in my mind that the goal is to push everyone into the high variance market to maximize profit with limited outgoings . I'm seeing a lot of streamers so called talking about big wins and showing videos about potential its like come on man ... who's going to be doing 1k buys unless your a high roller the majority of the market is midway average bank rollers that could hardly afford the 10 cent buy on money train 3 let alone the 100.00 dollar super bonus buy on Sugar Rush 1000 . Also every time a feature is bought it messes up the pool and makes it harder for a player to get a feature that's just simple math X number of Apples on the tree for pickers someone uses a robot picker next thing players are having to pick up rotten apples and fewer are actually able to get a return for their bank rolls . These new conditions I'm not sure how things will pan out in the long run I've run into some know it all mfz on Quora that sound like their just working for the stooges trying to make everything sound normal its normal if your the stooges making money but the majority are the players which are getting fleeced big time well greed can be a sinker for Casino's too just keep that in mind . Also I can't prove it but I'm dam sure that the software companies are profiling players and adjusting the games using some type of A.I software seen too many circles going round and round goddam pauses and bs even had a few guys look into things noticing bonus rounds in code fragments that were somehow missed its getting way too stupid to even stay in the game and I doubt seriously if regulatory authorities are doing ***** about regulating their dog let alone the industry . I might be done and I'm not thumbing up to any of my networks ill give it one month then I'm thumbs down to this new age bs then I'm out the game. -T

Deposit/debit card .

Did you complete the KYC verification ? from just reading this it appears they required verification to release the withdrawals as to what happened in the later part just seems curious .

their quite reasonable to be honest ....one of the few im playing at that actually give loyalty bonuses on request most are just running autopilot models and say its also system generated when it comes to bonuses etc practically gone are the good ole days where loyalty departments were in full swing and jeez the RTP on a lot of places is absolute rubbish seriously lol . And once more ill state that any place that is under E-COGRA has a good RTP i'd be playing on one but all have those new ridiculous rules about SOW la de da bro you fullas are shooting yourself in the foot and loosing money nobody going to give you personal details about their income unless they plain stupid and over the internet ROFL the net is buzzing with scams left right and center right now its nutty 6 months of bank statements to get verified please pull the other one cuzz .

Another Example account currency is nzd / card currency nzd and once again the payment gateway switches to a GBP transaction is meant to be 40.00 an extra 6.25 added is to the point where I have to use paysafecard to avoid the extra charges basically what this amounts to is passing the buck onto customers which is low and dirty . All customer service can say is "check with your bank" is totally ignorant that their processor is randomly using different currencies and we end up taking it on the nose for the charges .

I've played there they seem ok had no issues so far many deposits etc , customer service seems very responsive and friendly , and all around games/things run smoothly .

It's a sneaky ole polecat that their handling each time though .

Was hard enough getting the bonus round and getting a good multiplier on the money trains but now the bet options are limited just another stupid decision I've seen since i've been in the game its simple math if i start seeing the ratio get ridiculous it will just become back of the bus material .

Ahhh more smoke and mirrors I've seen it all heard it all .....We are Empowering a Joint and I say a Joint! to become Mrs Caring about gambling Issues whilst they pocket mass profit (Less now thanks to a few like me) with the ability to withhold winnings they allowed the player to join no problem and took the deposit if they were that serious or legit they would be screening every player at the door and you want to know why they are not ! simple ..... their wolves in sheeps clothing who have been empowered with the ability to deny cashouts pure and simple when things don't go their way the new rules if found anywhere those casino's will find themselves blacklisted within the right networks its that simple we don't trust you ...your responsible gambling cloak gets hung at the door of your mansion paid for by player deposits (which are reducing) . To all E-Gaming Lawyers remember the basics Anybody can make rules its upto the Judiciary which ones have Legal Effect and I'm just waiting for someone to create a Precedent telling you they are wide open for a legal hit .

Well I have to say Relax I'm not impressed with your changes lately I mean seriously your making good money with the buy feature on products like money train but to take out bets like 10 , 30 , 50 , 70 , 80 , 90 cents that seriously blows man like who's been smoking what up in there I need a hit of it cause seriously those changes are ridiculous . Clearly its a bottleneck to get more money buddies you had a Masterpiece why do this to it same with netent messing with DOA new version blows as well when you have a good Tool Don't fix it .

Frankly as far as I can see the bonus doesn't make much difference these days I'm hitting better than with the bonus at places like Winz.Io and Bitstarz I swear at some casino's the bonus is like a nerf around your neck with those wagering requirements .

End of the day you will get players come along to operations but at 500 dollars per day all the major action will just dodge it and people will raise an eyebrow at high rankings for small time places I mean lets face it no high roller is risking big bank rolls at the little guys [shrugs] . Another factor is responsiveness having an active rep and the casino is actively trying to sort things out shows their commitment to their cliental .

Great if they state it but a kick in the goolies if they don't .

Single currency systems I can understand but when its a little here and a little there where previously there was nothing does start to mount up 5 bucks here 6 there etc and to names which sound a bit suspect like for instance ....where previously it was the proper name of the casino ...and then it changes to some like (see the next one) . Sometimes I wonder if Casino's have internal issues with fraud someone who knows how to reroute payments etc.

Just wondering if anyone has noticed being overcharged lately at their Casino's some are using payment gateways which process in multiple currencies like e.g you make 4 deposits in your account currency then you might get 3 that process in GBP , USD , and Euro so you end up paying an extra 5 dollars on a 50 amount for foreign exchange fees ran into it many times over some months won't name the casino's but just sounds like customers are getting handled any old how these days .

I've struck the clause here and there such places i just didn't even sign up with just sounds like major bottlenecking to save bucks plus is rogue as ***** .

When you Sign up to a new one be on the lookout for strange Bonus Clauses one I ran into yesterday before I threw it in the trash was a x10 of the deposit maximum cashout unless your a kamakazee avoid such places and be extra detailed on your reading some places like to pretend their in Curacao when their actually in the united kingdom oh and btw you need a license from the ukgc cant just sit there and have one overseas the brits tend to not like that sht boss.

have your ups and downs like anyplace but at least with this place your not waiting for days on end for the money and the bottom line is money 100k maximum cashout per day half million per month+ , customer service is spot on , and its an autopilot model which is running quite good beats 80 percent of what I've seen on the cards .

Who needs to be worrying about stupid draconic rules when their smashing wins like that at Winz.IO Casino their my main and will so for a while :

Ok Cocopop I'll make things a bit more clearer , Operations that have a maximum cashout of 500 dollars per day are bottlenecking outgoings and limiting the player big time with maximum weekly cashout amounts of 5,000 dollars and monthly of 15,000 dollars those are just some examples they do not deserve high rankings these operations are developing and as such should be reflected : What I'm getting at is standards I mean how to compare such places to ones like Bitstarz and Winz.io where you can boost out 100k+ per day and half a million a month etc I just think ones up there with high ranking do not deserve those rankings is what I'm saying and as we all know the payment providers like INPAY and etc can effect Transactions within an hour it is the casino's decision if it relaxes those time frames I know because I spoke to 3 over the course of 12 months I'll admit being an upcoming casino is a rough thing but for this game you need to come in heavy with heavy investment capital but having an operation that is basically a guy with a hat on sitting at the back of a pub with such bottlenecked amounts is kinda a joke wouldn't you agree and should not be regarded in high esteem we need operations that are : 50,000-100,000+ per day maximum cashouts 500,000+ per month maximum cashouts Withdrawal times which are : Withdrawal Times EWallets: 0-1 hours Bank Transfers: 0-1 hours Cheques: Not offered Card Payments: 0-1 hours Pending Time: 0-24 hours As an Example with pending times of one hour maximum this is the standard we should be setting that is what I call a golden shining star .

Ok So Just Recently , I went to become a member of Tsars Casino which apparently holds only Curacao License ....bro what you fullas doing being Located in the United Kingdom ? Curacao don't recognize your stupid SOW / SOF document requests and none of my network or 3 other networks of connected players will either about 250k + gamblers exactly what do you think your doing ? RR Investments if you have a C license that's nothing to do with the united kingdom you can only ask this sht from brits . Blimmin shame too flash casino all the right conditions you and Arcanebet but the Withdrawal Limits need to be upped plus those stupid rules gone then you could switch gears and level up ? . Also the reviews on here need to be adjusted 500 dollars per day upto 1k maximum of 15 per month is not a casino its a bookie operation a 4 at best on rankings come on operations that do 50k per day + are 8's with no stupid ***** pending times and like Tsars who actually are sending money how it should be sent WITHIN ONE HOUR then you are talking 9+ ok sheez . -A