Hellridah

This is in NZD : Skrill is Skrill and Paysafecard is Paysafecard : I've cashed out to a bank transfer before across many casino's all this rubbish is ...is delay tactics dirty ones at that this will be my last transaction there only rogues bottleneck someone to that degree .

Balls in your court .

Still going through ***** over this one withdrawal after being told that rubbish above : Hello Tane, Thank you for playing in our Casino. As part of the verification procedure, we kindly ask you to send the following documents: Bank account statement – Account (389016-015782000) ◦ Bank statement should not be older than six (6) months. ◦ Your name, IBAN and BIC/SWIFT must be visible. Please upload your document in your response to this email; make sure that the necessary information is visible to avoid any delays during verification. Should you have any further concerns, questions or comments, don’t hesitate to contact our Customer Service Team. Sincerely, Payments Cashier ((The account was already KYC verified this is becoming nuts ***** received a document regarding the bank account and verified me the agent even stated in writing the account was verified are these guys serious ??? wtf are they doing at number 2 bro ??)) I mean help me out here bro what does this mean hmm : Oh gee a BIG TICK saying documents verified gee wizz can anyone else see that ???

Yeah wasn't looking to cash out using paysafecard was proving a transaction came from paysafecard not skrill its a company that contains two business entities under the umbrella paysafe group and its not skrill its paysafecard unless it comes from a skrill account but somehow the paysafecard transaction is regarded as a skrill transaction they should think about making everything the same instead of confusing people and if that's a NORMAL thing lol lots of luck .

Ok so : They have their precious Skrill documents for a Paysafecard transaction lol well on the bright side people know how to navigate the waters I've sailed I'm at a loss as to what to say about this casino : sure they have some positive points about them they just need to iron out a few things that pending time needs work and a few things about the GUI but when the payments come its fast and customer service is top notch ...plenty of games etc ... I guess nothings perfect but man o man what a rigmarol over something simple just keep in mind ladies and gents if you use a paysafecard voucher your going to get asked for a skrill account as to why I'm looking at my master Astaroth in contemplation humans will be humans .

it's nuts I've never used a Skrill Account ......cuzz its a voucher a PAYSAFEVOUCHER its nothing to do with SKRILL HELLO ? Skrill / Paysafecard are under the same legal umbrella called the Paysafe group but each is a seperate legal entity . As to why people think their the same is beyond me its a company of stuff ups something from a comedy show .

They need to get their act together today I was subject to another nonsensical request for a paysafe voucher transaction which has already has the verification done all my kyc is verified and now after 1 withdrawal their asking for my skrill account over a PAYSAFEVOUCHER Its been provided along with the payment voucher This is fng overkill bro and they know it .

It goes beyond just those things less hassle with verification documents and forced pending times are a hassle to navigate at most times its just done to delay a payment process and what gets me is we are allowing places with large pending times to be high rated without naming names AG I had a run in with one recently and I'm not happy about having to verify twice over a simple payment voucher and its in our top 5 . Krikey a 48 hour pending time are we seriously review our casino's these days .

May we please have an update as to the status of the August payments please .

After a long think and conversations with 2 free thinking AI and 3 engineers I'm prepared to accept that the RNG is running fair and square and not because i've been suddenly paid off or mafia guys ran into me I'm convinced about the logic so I'll back off on this AI thing .

The thing is the normal AI will only tell you so much ones without restraints such as DARK GPT will tell you more like the AI Driven "defenses" that activate to alter the program in real time : as I see it any attempt to mess with the RNG in any form is a breach of the law as true fairness is a thing of the past all this pattern recognition and sudden errors mid win streak is absolute nonsense is profit shaping by AI .

I'm a little confused of late I thought the Random Number Generator that all games are meant to be running from is meant to be random then I'm hearing that AI now controls the RNG ? what's the point if that's the case : is that why nobody wants to expose their so called "backend" Well I think its time the authorities Took a look . And believe me this comment isn't random its been calculated I've been busy behind the scenes there's no way there's a legit RNG in operation anymore its controlled by AI which is Illegal and unless proven otherwise is assumed as such at this point : Sorry mike shackleford every push is no longer unique those days are gone wizard of odds .

I'm currently testing them no issues thus far ill test the cashout next 2 weeks or so .

Yeah I see what you mean weird though ....

Second thoughts I'd probably stay away from this crowd all that mucking around and then this lol I'd be weary : basic website anyway nothing amazing tbh . No Rep just arrogance really Bitstarz deserved spot 2 this one has a lot of work to do this action of blocking is a kids response not an adults as I told you I'm connected but that kind of didnt ring any bells obviously .

Hat's off to those who work behind the scenes Cocopop3011 / Icy etc thanks guys

I'm sorry , But I'm going to start talking about this after playing tennis for over 5 days over documents and making a simple bank withdrawal they keep reversing my withdrawal due to "details being incorrect" I've told them over and over the correct details and I keep getting the same response I dunno am I seeing things here are we calling this place number 2 without a rep never been through such garbage honestly . Can't card withdrawal , went through a ridiculous verification process that dragged on for ages costing me money to get the right documents from the bank , and keep rejecting the payment method due to bad details its shocking bro trust me I don't start talking about these things unless I've gone through the process and this is far enough . Honestly I just want to punch the screen dealing with these guys my brother and law works for the dam bank and their trying to lecture me after putting me in a nonsensical loop over bad details . I'm going through this process and resolving it slowly and I'm going to post the rest of the experience so that others do not full into the same confusion end of the day the mission statement here at AG is to help the player so I'm just doing my part as well as I've done in the past helping the communication synergy between casino's and players . Its been like climbing the 100k steps up to the monestary in tibet but im getting somewhere and once I can confirm what the deal is with bank account transactions i will advice how things are done here they seem to have been not asking for all the correct details its number 2 at AG and I want to get this sorted so that other customers are confident going forward : I remember thing like this happening at other casino's I guess you could call it working out all the nooks and crannies . Ok this is for all from the asian/pacific region + anywhere I guess when it comes to dealing with this casino you need to keep this is mind for bank withdrawals 1. See the box above where it says clearing number its the first six digits of your bank account 2. The Bank Account part is your (Iban) but you only use the last 9 digits of your account number 3. Use the name on your Bank Statement don't leave anything out and make sure if its BIG AND BOLD make it big and BOLD . 4. Don't forget the amount at the top . Do that and :

Correct.

Just looking for the Impressario Casino Rep if we have one ? All I know is the top 2 casino's that were voted in are causing me grief and there's no rep Impressario can't even figure out a withdrawal to a bank account wtf dude . So the complaint on winz.io got rejected because of the "investigation" guys that's an excuse that people use to delay things if we are tolerating that then there's no point to doing complaints they will just run rings around us and that number 2 casino is having trouble figuring out a simple sort code and swift code . I fixed the problem with WINZ.IO Casino its resolved now and I guess ill fire another complaint over Impresario and the endless "attempts" to make one simple bank transfer krikey .

All honesty yes they have been but there's these times where they just go batshit for some reason not sure how RTP's can be lowered without breaching the terms of the license ill admit its much to risk if you had a regulatory authority breathing down your neck krikey i wouldn't stuff around and take risks . Also our number 1 and number 2 casino's Winz.Io and Impressario Casino both need active reps to maintain communication synergy between casino and community with the ability to solve problems could the case of a few Nooks and crannies to work out but once you have a Stable , and Working Model in place you can make money , increase reputation , and enjoy some positiveness going forward . [looks reflective about the old days]

They weren't specific just said they were waiting for a "final" response from the payment system I've been through this before with a previous rep they need better communication synergy with their payment provider obviously someones made a stuff up who knows AG has my complaint and the details about the thing . I'm assuming their checking the reason why a visa payment was made and then was reversed they've actually received the money back after making me jump through hoops over the matter.

Krikey what choice do I have guess ill launch the complaint : keep getting told its being "looked into" how much brains do you need to understand that you sent the payment incorrectly because your system is flawed or ..."someone" pushed a button incorrectly which I doubt as you don't miss WINZ.IO you know that and I know that so lets drag this out [rolls eyes] .

It's simple really they have a mickey mouse operation that can't even get a transaction correct and is turning something simple into a three part saga rep could step in and fix this mess and take notes its obvious what the situation is their stuffing me around that much is clear over 1 payment . I wouldn't piss on this operation if it was on fire right now

Nah we got passed that this is just about payment now and their horsing around now its a 3 day wait for the reversal pathetic .